Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
07/16/199901/01/1997
 Due to a defective heater, the wiring of the electrical control module shorted and burned out the alternator, battery, solenoid, temperature relay and computer module, which resulted in smoke and loss of vehicle power. *ak *yc
VISIBILITY - REARVIEW MIRRORS/DEVICES
10/15/1999306/01/1999
 Mirror foldaway detent failed and mirror folded back and wouldn't stay in proper position. this occurred while towing a travel trailer. this has occured with three different mirrors. the problem exisits with all 1996 and 1997 ram pickups, with power mirrors.*ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
01/01/199710010004/02/1997
 Outside rear view mirrors do not stay fixed in place. the wind and shutting the door cause the mirrors to fold inside and require constant readjustment
10/01/2097
 The reaview mirrors mounted on the outside of the vehicle have, on a daily basis, folded back while the vehicle is going down the roadway. it depends on the speed because the wind is sometimes stronger on other days and the different directions of the wind. i have taken the vehicle to several dodge service shops and they all say that it is a design flaw with the dodge ram vehicles and there is nothing they can do to fix/repair it to make it stop moving. if this is such a problem, why hasn't there been a recall to keep an accident from happening. i can't see the lanes next to me when i am driving down the road when the mirrors fold back and it scares me to change lanes thinking there might be a vehicle beside me that i didn't see when i turned my head to look. this is a major safety problem and could cause accidents if something isn't done. is there any way you could get back with me on this and let me know if there has been a recall i haven't heard about so i can get my van fixed, especially with the upcoming vacation season coming up.*ak
07/01/1997503/23/1997
 Rear view mirrors vibrate while driving.
VISIBILITY - WINDSHIELD
05/10/2002206/08/1999
 Dash cracked in maltiple places with pieces falling out and windshild cracking
VISIBILITY/WIPER
07/30/2012129000
 Headlights stopped working while driving at night. headlight switch is not safe to handle load of electricity from the headlight and marker light wires. i have replaced switch 4 times and still same problem. lights stop working because the switch melts and begins to burn. the recall for 1997 dodge ram headlight switch should have been extended for all models built in that year.