Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
02/22/200889100109/30/1998
 Driving on i-89 s. at 50 mph when snow storm turn into a white out when i came upon a state plow truck in passing lane doing 25 mph and by time i saw it's flashing lights i couldn't stop and air bag failed to deploy causing me bang my head on door post, my left ribs into steering wheel cracking them and my right knee into 4 wheel drive levier and dash causing it to be cracked. *tr
02/10/200764300111/30/2006
 High speed highway crash (65 mph) neither seat belt held front seat occupants - both of whom were hurt. air bags did not deploy. 2 vehicles totaled. *jb
04/23/20041
 While driving at 30 mph driver lost control of the vehicle and had a front end collision. upon impact, neither of the air bags deployed, consumer broke the nose , and cut the lips. *ak
40000103/01/1998
 Vehicle was taken the dealer because the horn operated intermittently. dealership/mechanic informed the consumer that driver's air bag must be replaced to fix the horn. *ak horn has been difficult to operate since consumer purchased vehicle. horn has to be depressed on the right spot to work. vehicle has 55,000 miles when it was brought to dealership for its repair. chrysler offered to split (50/50) the cost with the repair on horn and airbag assembly. consumer felt at that time and given that they had extended warranty on their vehicle the situation should be corrected. vehicle now has approximately 78,000 miles and consumer said that chrysler has refused to address the matter. *la
02/14/2001
 Consumer was traveling on icy roads at 25-30mph. consumer slid into a utility pole with neither airbag deploying. vehicle was totaled. dealer never said why airbags didn't deploy or seem to be concerned.*ak
03/19/1999108/01/1998
 On 3/19/99 i was involved in a head-on collision of significant impact and neither the driver's or passenger's airbag deployed. the accident occurred in amarillo texas and a police report # 9922093 was filed. a state farm insurance claim # 43r231753 has been initiated, and the truck is being estimated at moss body shop in amarillo texas. chrysler was contacted and has inspected the truck and denied any and all product failure/defect. more information can be provided upon request. thank you for any assistance you may be able to provide. *ak