Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
04/30/200397210109/15/2001
 Transmission failure in my 1998 dodge ram 2500. jasper.com lists this transmission as a high rate of failure due to lack of lubrication. this problem exists in all dodge trucks manufactured from 1995 to 2001 and maybe more. local transmission rebuilders also agree that the transmission was built with to low a volume transmission pump and that you should not let the truck idle, because there is no lubrication. *ak
 Front brake pads and shoes wear excessively and cause truck to pull when depressing brake pedal. other failure involved a bolt that holds 5th gear in place fell off while truck was being driven. had item repaired, and it fell off again. please describe details. *ak
11/28/2001402/01/1998
 From day 1 of the new truck, i had shifting problems. before i had 1200 miles on the truck it was in the shop twice. the first time they took the transmission apart and inspected and placed back into the truck. problem shifting continued. the 2nd time in the shop, they replaced the transmission, clutch and slave cylinder, this worked. then at 53000 miles i took the truck in for recall work (828), to replace the slave cylinder. at 60000 miles i had shifting problems again. they replaced the transmission and clutch which was 50% out of my pocket. the day i picked the truck up from the dealer i went on vacation for 2000 miles which resulted in shifting problems. i took the truck back at 62000 and they replaced the slave cylinder, but the transmission was leaking. at 64470 miles the trans went dry and dealer replaced another trans. after i picked the truck up from the dealer, the slave cylinder blow apart 5 miles away from the dealer on the way home. hydralic fluid spilled on to the hot exhaust pipes, which cause smoke. after picking the truck up from the dealer on 11/28/01 the slave cylinder blow again 1 mile from the dealership with fluid again pouring onto the exhaust pipes which cause smoke. the truck is currently at the dealer putting in a 5th cylinder with 64477 miles on the truck.
04/24/2001107/01/1998
 While i was driving the vehicle at about 35 mph, the truck began revving, then stopped. i could see transmission fluid leaking. the truck was towed to the dealer, who removed the transmission and rebuilt it.
06/01/19981
 Automatic transmission has difficulty shifting between drive and overdrive. also, vehicle will not accelerate properly with gas pedal being pressed all way to floor. also, there was erratic operation of overdrive kicking in without provocation. *ak the consumer was informed by the district manager that the manufacturer was increasing the horse power and torque to help solve the transmission shifting problem. *yh
 While traveling at 60 mph -70 mph vehicle popped out of gear and had no power in 5th gear. dealer stated that 5th gear nut disconnected. please provvide further information.*ak
07/18/1998106/01/1998
 Transmission failed. yh
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
04/20/200891400110/10/2004
 I noticed automatic transmission fluid leaking under the truck when returning from a trip. close inspection revealed that two of the transmission lines had been rubbing together which resulted in a break in one of the lines. fortunately, i noticed it before the transmission had lost enough fluid to fail. had i been on a long trip towing a trailer the results of a highway speed transmission failure might have been far more serious, especially on a mountain road. the line should be replaced. this appears to be a design/manufacturing/assembly defect. *tr
07/15/20021
 While driving, the transmission started slipping. vehicle was taken to dealer. the transmission cooling lines had been rubbing together, which caused them to leak. the transmission had to be replaced. *ak *scc
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
05/20/2001102/01/2000
 Pe01-021/roll away in park: while parked and idling vehicle jumped out of gear while consumer's daughter was pulling pin from hitch attached to vehicle, causing truck to run over her daughter who received severe injuries. dealer / manufacturer were notified.*ak *slc
POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER
06/07/20063
 1998 dodge ram 2500 24 valve cummins diesel dash board cracking severely, anti lock brakes not functioning properly, overdrive locking and unlocking around 45 mph. after trying several remedies. *jb
03/07/20053
 Having transmission problems with a 1998 dodge ram 2500. transmission overheats and transtemp light comes on after overdrive shuts of while doing highway driving. truck has high miles but i believe the problem is attributed to a poorly designed torque converter malfunctioning and is not directly related to the age, miles or normal wear and tear of the vehicle. i have learned it is common to have the transmission rebuilt or repaired one or more times during the duration of the trucks life. if what i have learned is true then this is unacceptable business practice from dodge and the consumer should not have to pay for a defect in manufacturing.*ak
09/01/20002
 The torque converter broke, the front inner axle was leaking, the dealer replaced the inner axle seal and replaced the left axle u-joint, the consumer is still having problems with the vehicle locking up and lunging forward. *slc
POWER TRAIN - AXLE ASSEMBLY
06/08/1998204/17/1998
 Axle designed to leak grease excessively. yh
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
102/22/1999
 Rear end noise due to failure of the ring and pinion gear and bearing. mjs
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
09/01/20002
 The torque converter broke, the front inner axle was leaking, the dealer replaced the inner axle seal and replaced the left axle u-joint, the consumer is still having problems with the vehicle locking up and lunging forward. *slc
POWER TRAIN - CLUTCH ASSEMBLY
09/01/2004618521
 Consumer pulled up to a stop sign with clutch engaged. the vehicle stopped then lurched forward. took vehicle to dealer, and dealer stated the pilot bearing/clutch failed.*ak the consumer took the vehicle to the shop and had a new clutch kit installed and the vehicle tested ok. *tc
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
02/21/200493000702/12/1998
 Clutch when depress does not disengage. it is to my believe it is an engineering flaw in the clutch slave cylinder. it happens more fequent when vechile is warm than cold. i have had two clutches replaced, 4 transmissions and 6 slave cylinders replaced and it is now in the repair shop again with 93,000 miles. *ak
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
04/30/2001603/01/1998
 When backing up a clunking noise emitted from differental. dealer replaced fluid and added some additive. did not correct problem. they kept truck to disassemble differental, found nothing amiss, replaced fluid and additive. at this time, all seems ok. the cost was $83.90. when they decided to keep the truck over night they thought it would be covered under warranty. however, it was out of pocket expense.*ak
102/22/1999
 Rear end noise due to failure of the ring and pinion gear and bearing. mjs
POWER TRAIN - DRIVELINE - UNIVERSAL JOINT
09/01/20002
 The torque converter broke, the front inner axle was leaking, the dealer replaced the inner axle seal and replaced the left axle u-joint, the consumer is still having problems with the vehicle locking up and lunging forward. *slc
POWER TRAIN - MANUAL TRANSMISSION
07/02/2003106000201/13/1998
 While driving on freeway, 5th gear went out as if clutch was pushed in. could not get 5th gear to work, had to drive to dealership in 4th gear which is challenging to do in a diesal truck. after santa cruz nissan dodge supposedly replaced the entire manual transmission, driving back home, the 1st gear would not engage.*ak
08/27/20011
 While driving, consumer heard a sound and then attempted to shift back into fifth gear realizing it was no longer operational, after inspection mechanic indicated that the fifth gear nut had backed off causing failure of the fifth gear, further discussion with mechanic revealed dodge redesigned the locknut, dodge now puts a set screw in the nut that is tightened down on the threaded shaft to hold it in place. *slc