Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/13/2012 | 146000 | 1 | |
| While turning left at any speed have a serious shudder. truck has new wheel bearings tie rod ends rotors and calipers done at dodge dealership. the shudder is heard and felt in floor board nothing in brake pedal or steering wheel. shudder is less audible when put into neutral and coasting while turning left. *tr | |||
| 07/13/2012 | 146000 | ||
| While turning left at any speed have a serious shudder. truck has new wheel bearings tie rod ends rotors and calipers done at dodge dealership. the shudder is heard and felt in floor board nothing in brake pedal or steering wheel. shudder is less audible when put into neutral and coasting while turning left. | |||
| 01/16/2011 | 164385 | ||
| Event: pullled up in front of barn to get a load of hay. moved gear selector lever to reverse to back up to building, but when accelerator was pressed, vehicle moved forward. failure: internal parts in steering column had become disconnected from each other, the result being that movement of the gear selector lever did not affect the lever at the end of the steering column that is connected to the transmission control rod. the only way that the vehicle could be placed in park, started, or put into a gear position was to raise the hood and move the transmission control rod by hand. solution: since the steering column is a welded assembly and is not servicable, it was replaced. the old assembly is available for inspection. the assembly part number is p55351175 related complaint: similar to complaint odi id 892310 which was entered as a problem with component : powertrain: automatic transmission: p/n start switch. my problem would have manifested itself in the same way if i had placed the shift lever into park position and had gotten out of the vehicle without setting the brake. | |||
| 08/26/2005 | 1 | 08/23/2005 | |
| The consumer purchased the vehicle already inspected by the dealer. a few days later the consumer took the vehicle to a local meineke because of a squeaking noise. the vehicle was checked and the consumer was told that the vehicle should have never passed inspection due to numerous problems found with the vehicle. *ts the meineke tech stated that eh vehicle should not have passed inspect due to numerous violations. the vehicle needs 2 wheel bearings, track bar, steering shock, 2 hub assemblies, brake lines, oxygen sensor and a new license plate bulb. the consumer contacted the dealer to get his money back but they refused. *nm | |||
| 12/01/2002 | 35000 | 01/04/1999 | |
| I have recently exerienced what i would describe as a wandering front end on my '98 ram. i had a local dealer look at the problem. they spent 0.60 hrs diagnosing a slightly worn lower column shaft. they were quick to point out that this may not fix the problem and that perhaps i should continue driving the vehicle in hope that the symptoms would become more evident. i declined any repair. i later went on-line and was surprised to find a technical service bulletin on the subject. (tsb 19-10-97 - steering wander) in addition, i found an entire web site dedicated to this phenomena. (key search, dodge ram) the stories are very similar to what i am experiencing and some are much worse - scary! i e-mailed daimler chrysler and asked if they were considering any sort of corrective action. their answer was no. ts | |||
| 11/05/2000 | 1 | 01/06/1998 | |
| When driving on highway and upon exiting off ramp at 70 mph vehicle suddenly experienced loss of all steering. steering wheel would not return and vehicle was pulling to right. consumer has contacted dealer. *ak when turning a corner steering will not return stick to the right and makes a squealing noise due to bad steering gear box. dampner shock is leaking from seal. the consumer states that the vehicle was no longer safe to drive. *yh | |||
| 02/25/1998 | 02/24/1998 | ||
| Application of brakes causes vehicle to sharply veer to the right. | |||
| STEERING - COLUMN | |||
| 03/21/2003 | 83000 | 1 | |
| The steering column was no longer operative. *jb | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 09/25/2002 | |||
| While driving the vehicle the 5th gear was inoperable. ts | |||
| 11/05/2000 | 1 | 01/06/1998 | |
| When driving on highway and upon exiting off ramp at 70 mph vehicle suddenly experienced loss of all steering. steering wheel would not return and vehicle was pulling to right. consumer has contacted dealer. *ak when turning a corner steering will not return stick to the right and makes a squealing noise due to bad steering gear box. dampner shock is leaking from seal. the consumer states that the vehicle was no longer safe to drive. *yh | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 12/27/2006 | 116000 | 1 | 07/18/2005 |
| On my 1998 dodge 2500 4x4 truck the main steering shaft sheared off the steering box above the pitman arm without notice. i am glad i was parking and not going down the freeway. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/23/1999 | 4 | 07/01/1998 | |
| I have had the steering damper replaced several times. it is unknown to me why this happens and the dealer has no answer either. all the components on this vehicle are heavy-duty. braking is becoming more of a problem as the brakes wear down. the truck only has 21,000 miles on it. the power door locks i have no idea about they just stopped working one day, but, they do work w/ the remote entry. i also noticed the horn actuator is hard to activate due to the hard leather for the airbag cover. the driver's door keeps getting missaligned, i have never heard of a vehicle having this much of a problem like it. | |||
| STEERING - LINKAGES | |||
| 05/10/1999 | 09/01/1998 | ||
| People in service dept. at dealership told me that my gear box and tie rod needed to be replaced due to an oversized tire (approx. 2 inches taller than factory tire) also due to the fact of using a lower gear to pull a trailer. the truck is an automatic. | |||
| STEERING - RACK AND PINION | |||
| 05/10/1999 | 09/01/1998 | ||
| People in service dept. at dealership told me that my gear box and tie rod needed to be replaced due to an oversized tire (approx. 2 inches taller than factory tire) also due to the fact of using a lower gear to pull a trailer. the truck is an automatic. | |||