Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/01/2009200000
 Tl-the contact owns a 1998 dodge ram 2500. the contact stated the entire length of the dashboard had numerous hairline cracks. the vehicle had not been repaired. the manufacturer was not made aware of the defect. the approximate failure mileage was 200,000. kmj
06/01/2009200000
 Tl-the contact owns a 1998 dodge ram 2500. the contact stated the entire length of the dashboard had numerous hairline cracks. the vehicle had not been repaired. the manufacturer was not made aware of the defect. the approximate failure mileage was 200,000. js
01/01/20061400001
 Dash board has cracked and is falling apart for no apparent reason. *tr
01/10/2005850001
 Dashboard cracking and now has holes which could lead to electrical problems due to wire damage under the dash. incident date below is when i first noticed the cracking. this is on a 1998 dodge ram 2500. *tr
03/17/200890000107/15/1998
 Plastic dashboard materials are defective. 1998 year model dodge ram 2500hd 24v dsl 4x4 qc sb truck...dash started getting very brittle after only 6 years of use... recently had to access the a/c evaporator core...and the dashboard literally crumbled. i've seen my share of cosmetic dashboard cracks...but this is complete and utter structural failure. *tr
09/15/2007150000103/15/1998
 Dashboard cracking and falling down inside the control panel. *tr
01/25/200797500205/25/2003
 1998 dodge ram 2500, dashboard cracking in several places. feel it could become a serious safety hazard as it degrades and loses structural integrity. *tr
03/07/20041
 The dashboard in my 1998 dodge 2500 pick-up looks like a puzzle. i t has been like this for about three years and is just getting worse. i can not find a replacement because every one i find looks the same. many dodge owners are saying the same thing. *jb
06/01/200560000108/01/1998
 Dashb oard of vehicle became brittle and was falling down into istrument wiring. dash board cracked and breake off in large pieces that could possible cause injury if vehicle was involved in a traffic crash.*ak
03/08/2004130000108/15/2000
 Dashboard is cracking. *tr
02/24/200680000109/01/2001
 Cracked dash on 1998 dodge ram 2500 pickup truck. crack is about 6 inches long and working its way down to where the airbag is stored. no particular event led to the dash cracking, it just started one day and has increased in size over time. this is a common issue and several other people with the same vehicle have the same problem. i would like dodge to replace the dash as i am concerned about airbag deployment. *jb
STRUCTURE - BODY
12/06/200570000
 Tl* the contact owns a 1998 dodge ram 2500. the contact stated that the dashboard exhibited several fragmented pieces. in addition, the faulty horn switch was no longer being produced as an individual part and was currently being manufactured as one assembly part with the combination of the horn switch and frontal air bag. the contact stated that the part was more costly. the vehicle was not repaired. an authorized dealer and the manufacturer were notified of the problem. the approximate failure mileage was 70,000.
12/06/200570000
 Tl-the contact owns a 1998 dodge ram 2500. the contact stated that the dashboard exhibited several fragmented pieces. in addition, the faulty horn switch was no longer being produced as an individual part and was currently being manufactured as one assembly part with the combination of the horn switch and frontal air bag. the contact stated that the part was more costly. the vehicle was not repaired. an authorized dealer and the manufacturer were notified of the problem. the approximate failure mileage was 70,000. kmj
12/06/200570000
 Tl-the contact owns a 1998 dodge ram 2500. the contact stated the dashboard exhibited several fragmented pieces. in addition, the faulty horn switch was no longer being produced as an individual part and was currently being manufactured as one assembly part with the combination of the horn switch and frontal air bag which was more costly. the vehicle had not been repaired. the authorized dealer and manufacturer were notified of the problem. the approximate failure mileage was 70,000. js
04/01/20121500001
 Dash has become brittle and is developing cracks throughout the part. it is falling apart. *tr
04/01/2012150000
 Dash has become brittle and is developing cracks throughout the part. it is falling apart.
06/12/2000208/01/1998
 Worst tires i have owned. 4 failed since i owned vehicle in 24,500 miles. the last one is still on the truck but has bare patches. side walls develop uneven dimples. looks like poor manufacturer and/or design. i won't buy goodyear again . *ak (tiresize: 16-245-75)( dot number: tire size: 16-245-75 )
STRUCTURE - BODY - DOOR
11/23/1999407/01/1998
 I have had the steering damper replaced several times. it is unknown to me why this happens and the dealer has no answer either. all the components on this vehicle are heavy-duty. braking is becoming more of a problem as the brakes wear down. the truck only has 21,000 miles on it. the power door locks i have no idea about they just stopped working one day, but, they do work w/ the remote entry. i also noticed the horn actuator is hard to activate due to the hard leather for the airbag cover. the driver's door keeps getting missaligned, i have never heard of a vehicle having this much of a problem like it.
102/22/1999
 Side power door lock failed. mjs
STRUCTURE - BODY - TAILGATE
102/22/1999
 Tailgate door handle would not open door from the outside. mjs