Consumer Complaints


Fail datemilesoccurencesPurchase date
TRAILER HITCHES
07/10/2006149633104/25/1999
 I have a 1998 dodge 2500 quad cab with the cummings diesel. i tow a enclosed lawn trailer that weighs about 500 lbs. hitch is rated at 10'000 lbs. about a month ago i started having trouble unhitching my trailer. had to put rear wheels on a 2x4 to get the dolly down. i checked the hitch and found the 2 rear boltholes hat tore outand the 2 middle holes were cracked allowing the hitch to drop about 1 1/4 inches. i contacted the local dealer the stated no recall so no repair. i contacted the mfg. and was told the same thing. so about a month later i tried again no hitch. i found a recall on line #872 called again the stated no recall on my truck. i purchaed a new hitch from dodge which has 4 bols on each side not 3. info i found states inferrior material in hitch if cracked or torn unit must be replaced. a friend of mine had the exact same problem on a 97 2500 but he had a recall and they replaced the hitch. i still have the hitch and if you need pictures i can send them. *nm