Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/01/2004
 1999 dodge ram 2500 pick-up. in 2004 i noticed some cracks in the dash board, within the next 12 months it was so bad that pieces of the dash began to fall inside the instrument panel. the air bag on the passenger side is partially exposed which is my primary concern. my wife also received a cut on her hand trying to remove a piece of the dash from inside the instrument panel.
08/27/20091560001
 I was in an accident in a 1999 dodge ram 2500. the truck was shady to begin with. we hit a tree head on at about 40 m.p.h. and the airbags didn't deploy. i was injured and had to be rushed to the hospital. when we bought the truck the dealer told us that it had never been in an accident but several mechanics told me that the truck showed many signs of a previous serious crash. if the airbags had worked properly i don't think that my injuries would be as serious. *tr
05/05/20081
 Subject vehicle hit black ice and spun out of control into a light pole striking the left front of the vehicle. serious injuries, do to airbag failure to deploy. *tr
1
 Air bag light illuminates when turning the steering wheel or shifting gears. the clock spring assembly must be replaced, but the dealer will not do the repairs under the recall 01v153000. *ak
AIR BAGS - FRONTAL
05/05/20081
 Subject vehicle hit black ice and spun out of control into a light pole striking the left front of the vehicle. serious injuries, do to airbag failure to deploy. *tr
08/20/2000
 Consumer was traveling 25mph when another vehicle hit consumer's vehicle. vehicle was hit from the side & spun around, and then hit head-on. upon impact, airbags never deployed. vehicle was badly damaged in the front. dealer examined vehicle & found nothing wrong. *ak
12/27/1999
 Consumer was traveling about 40mph and vehicle rear ended a pickup truck. consumer's vehicle skidded 44 feet, and airbags did not deploy. vehicle has rear wheel anti-lock brakes. a manufacturer's investigated found airbags to be in working order. *ak
06/02/2000109/01/1999
 Consumer rearended another vehicle with 35 mph impact, and dual airbags did not deploy, causing driver to hit steering wheel, driver sustained chin injury and needed 24 stiches. no prior warning of inoperative airbags. *ak
08/11/1999103/01/1999
 While driving 50 mph on a two way rural roadway, a mini-van driving toward me made a left hand turn in front of me at 10-15 mph (failure to yield). i hit the above mini-van's front passenger corner head on with the front of my truck. after the impact with the mini-van, my truck hit an electric pole with front center of the vehicle where it came to a complete stop. the mini-van was thrown 25 paces in the opposite direction in which it was traveling. both air bags deployed in the mini-van and driver was not seriously injured. my seat belts saved me from being thrown from vehicle. my forehead hit the top of the steering wheel. both driver and passenger air bags did not deploy. i am still trying to overcome head injuries that resulted. patrol officer at accident suggested i contact manufacturer on failure of airbags. i did not feel concearned at the time due to feeling fortunate that injuries could have been more severe. after a week or so went by i still had head injuries resulting from steering wheel contact and continued medical attention. one week later, a similar dodge ram truck's airbags did not deploy in a similar accident. i contacted manufacturer and they inspected vehicle. their inspection resulted in determining the air bag should not have deployed in this instance. based on witness' observations of the accident, i'm am being told to pursue this issue. at this point in time, if my head injuries are cured, i'm not planning legal actions against manufacturer and/or driver at fault. since the accident, i have been informed of two recent similar cases involing dodge truck's air bags. i feel concearned about the reliability of thier air bag systems in future accidents of this nature. officer and witness accident reports and phisical markings left at accident scene reveal the impact point of vehicles and electric pole. *ak