Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/15/201040000
 Dash is cracking in four different locations and pieces are beginning to fall inside. i'm afraid that this will lead to electrical shorts or interfer with the airbag operation. dodge will do nothing except install new dash for $900.
12/14/200879000
 Tl*the contact owns a 1999 dodge ram 2500. while driving approximately 30 mph in rainy weather conditions, the vehicle began to slide and the front wheels locked when the brake pedal was depressed. the failure occurred without warning; however, the warning indicators illuminated on the instrument panel. numerous gauges would not work while the vehicle was in operation. the failure occurred intermittently. the vehicle was taken to an authorized dealer for inspection and they stated that the vehicle was operating properly. on a separate occasion, the vehicle was taken to another authorized dealer for a second opinion. the technician stated that the braking issue was a manufacturer defect, but there was no resolution. the vin was not accepted by the system. the failure mileage was 79,000 and current mileage was 81,000. updated 05/05/09. *lj
03/20/2009904901
 Before any engine performance up grade, recognized after tbs 18-019-01 installed in the ecm/pcm of my 1999 dodge diesel 2500 24v coolant not circulating through engine. temp fix with new ecm and tsb upgrade 10-040-02. no code or serious over heat especially during winter months. but does run 190 degrees or more up hill- winter months. scalding signs inside engine at thermostat change. mechanic clueless upon visual over pressure of top radiator hose after engine reaches operating temps. software seem to go into default or hacked cal mode. with this decrease in performance is suddenly mileage decrease, power and shifting erratic suddenly. other symptoms not obvious either. again everything seem fine after last software boot but after 100 miles or so returning home from out of town dealership, truck running loosely after over night sit. *tr
08/01/20081400001
 My dash on my 1999 dodge ram 2500 has completely fell through causing wiring problems my lights will just stop working. *tr
07/22/20021
 While driving at any speed and with no warning vehicle will start to accelerate. it will be hard for vehicle to decelerate. dealer notified.*ak consumer stated that the vehicle does not come with a throttle linkage, but it comes with a computer and sensor switches which operate the throttle. when the sensor switches failed the engine failed too. *yh
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
04/02/200209/01/2000
 Wrecked prior to sale to me. never reported to me. numerous service bullitons on this equipment, not reported to the owner. no safety defect listed. *ak
ELECTRICAL SYSTEM - WIRING
06/06/2004145000104/15/1999
 Dt: the consumer states that the wiring harness is stretched to tightly and the wires do not have enough slack. the wiring connections failed. this has been a problem since last year. owner has been fixing the problem himself. the owner has contacted dodge, and they said that they were not fixing the problem. there has been no recalls on the truck. there were multiple hot wires and they could cause a short. the owner has never taken his vehicle to the dealership for this problem. the owner usually fixed the problem himself. the owner has a company vehicle . also, owner thinks that dodge did not build the part rightly. *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
01/20/2000808/01/1999
 Accepted delivery of vehicle 8/7/99 from timothy dodge. 1/20/00 serviced at timothy dodge - mileage 6,834. truck was pulling severelt to right when brakes applied. brake drums, front calipers, rotor and pads replaced under warranty. this relieved pulling for approximately 1,800 miles. the pulling progressively developed anew. 5/12/00 serviced at timothy dodge - mileage 12,122. trailer harness problem repaired. continued problem with brakes reported to dealer and a rep test drove vehicle. he advised vehicle was braking normally. advised that brakes were a wear item and would not be covered under warranty after 12,000 miles. on 6/12/00 went to timothy dodge for paint touch up and requested a rep to test drive vehicle again regarding the brakes pulling. mileage at that time 13,956. told problem could not be duplicated and that a brake job would cost $200.00 or more. as parts were new, declined brake service at a charge. on 8/10/00 stopped at timothy dodge requesting a service rep to test drive truck again for same pulling of brakes. mileage 16,302. he drove truck in parking lot and advised there was no problem. again declined a brake job at a cost of over $200.00 as parts were still reletively new. on 10/30/00 vehicle serviced at timothy dodge. mileage 20,635. problem with excessive play in steering and continued problem with brake pulling reported to dealer. they again said they could not duplicate the problem reported. no service performed. again told brakes were a wear item no longer covered under warranty. on 11/20/00 vehicle serviced at timothy dodge. mileage 21,596. continued problem with excessive play in steering and brake pulling becomming more severe. steering gear box replced under warranty. upon picking up vehicle, immedately noticed the steering binding and continued excessive play. truck returned next day, and told i should consult another dealership. after doing so, still no redress to date.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
08/15/200436000206/01/2000
 1999 dodge ram 2500 entire dashboard cracked and fell apart. regular maintenance was performed, and it was usually in covered parking. pieces fell into the wiring and mechanisms stopping their use. i bought an oem replacement and it also cracked. i had to replace the ventilation controls because a piece of the plastic wedged into it and broke the levers. also, noticed two wires that had a sharp piece of plastic between them ,and the vibration had worn away the insulation. i replaced those wires before they could short out. *ak