Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/25/2007 | 10500 | 1 | 12/20/2004 |
| The transmission went out in the truck. lhm dodge said that the lock up tork converter had gone out and that there was a national back order with no release date. i had lhm put in a remanufactured transmission to find out that the trans has wiped out the crank shaft in the diesel motor. after talking to damlerchrysler that all 3 transmission that are used in the ram trucks with diesels use the same tork converters and only 2 of them are recalled for the tork converters. the truck still has problems with the new transmission, it has been in the shop 3 times now for the same shifting problem and they tell me something new each time. *cn | |||
| 09/12/2000 | 3500 | 24 | 05/12/1999 |
| While backing out of the driveway, the vehicle would intermittently stall. this stalling occurred six times. on one occasion, the dealer replaced the ignition coil, and on another occasion, the consumer kept hearing a pinging sound coming from the engine. the transmission was replaced, and the transfer case was still leaking. there had been a myriad of problems with this vehicle. also, there had been several recalls associated with this vehicle. the consumer claimed that the vehicle was in the shop more than it was in her possession. *ak the vehicle experienced the following: airflow noise/sucked air due to a possible vacuum leak, the passenger mirror vibration due to the bug shields, engine ticking, undershield rusted along with the driveshaft, u-joints, and the bumper, there was rust on the rear box panels, engine ping/noise, the check engine light had come on two times, rear window leakage, transmission did not shift properly/transfer case leaked, hard jumping when in reverse, revvs out more rpm's than normal, engine ping had gotten louder, and there were many times when the engine died. *scc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/25/2007 | 10500 | 1 | 12/20/2004 |
| The transmission went out in the truck. lhm dodge said that the lock up tork converter had gone out and that there was a national back order with no release date. i had lhm put in a remanufactured transmission to find out that the trans has wiped out the crank shaft in the diesel motor. after talking to damlerchrysler that all 3 transmission that are used in the ram trucks with diesels use the same tork converters and only 2 of them are recalled for the tork converters. the truck still has problems with the new transmission, it has been in the shop 3 times now for the same shifting problem and they tell me something new each time. *cn | |||
| 10/19/2007 | 158000 | 6 | 06/16/1999 |
| Transmission failed truck and trailer stranded in road. failed four or more times in the last 30 day after repair. *tr | |||
| 06/02/2006 | 49800 | 1 | 02/01/2000 |
| Dt*: the contact stated while working on the brake lines, pressure was put on the shifter plate causing the shifter bolts to fracture and the shifter plate to fall off. the contact had the plate redrilled and the bolts replaced. the dealer was alerted. *ak the consumer stated the problem began when the brake lines were replaced. | |||
| 08/20/1999 | 7000 | 17 | |
| All the brake components except the master cylinder were replaced 7 times starting at 7,000 miles because they either locked up or didn't function at times. an accident occurred due to this failure. also, automatic transmission was replaced/rebuilt 8 times because it blew out, slipped, or dropped down from o/d to regular gear, which started at 5,000/20,000 miles finally, the engine head was replaced twice because it cracked on both sides, which started at 77,000-90,000 miles. *ak | |||
| 9230 | 5 | 05/01/1999 | |
| While driving the vehicle hesitated to accelerate and noise came from the engine compartment. the dealership replaced several components, but the problem still existed. finally the dealer replaced the automatic transmission . *ak *scc *nlm | |||
| 01/01/2002 | |||
| Transmission was replaced at 14,000 miles, and again at 32,000 miles. vehicle will not accelerate, and it takes a while to shift to next gear. dealer hasn't been notified.*ak | |||
| 04/01/2000 | 4 | 03/01/1999 | |
| Vehicle comes out of gear and this causes loss of control. *ak the transmission shift sensor malflunctions. *yh | |||
| 09/01/1999 | |||
| Several components,transmission does not shift properly sounds like driving on small rumble strips at 45, truck wonders aimlessly so much it is difficult to keep from going into oncoming traffic especially if road is a little rough, engine has a constant spark knock, nearly imposible to tow or plow,power steering pump went out while trying to plow for no apparent reason at all. i have talked to mechanics about the sparkknock and recommended burning high octane but the manual suggests it will actually run worse and they are not responable for engine damage from spark knock, wondering was admitted by the service manager and said it is acceptable by dodge and that's just how they drive, i asked one of the mechanics to look at it before i bought it because i didn't know if maybe i was just used to driving my old one, he said it needed a little time to break-in because it was a 2500 with a heavy duty suspension, it is still the same after almost 11,000 miles. *ak | |||
| 07/17/1999 | 3 | 07/01/1999 | |
| 1. auto transmission drops out of drive to neutral when start from washboard road surface or hit bump while driving. dealer (ed moses dodge) says that chrysler recommends driving in 2nd gear. this info is not in the owners manual. 2. steering will not center - always pulls r or l. 2 attempts by dealer to repair have failed. unstable on washboard road. | |||
| 12/18/1999 | 1 | ||
| Vehicle experienced transmission failure causing vehicle to lunge into gear from 1st to 2nd, similar to sudden acceleration. *mjs | |||
| 01/01/1999 | |||
| Sudden acceleration ; while travelling slowly transmission will disengege from first gear, as accelerator is depressed, transmission will engage suddenly, causing vehicle to lunge forward. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 82834 | 3 | ||
| Consumer complained about a transmission problem. vehicle was moving at approximately 65 mph when it suddenly down shifted to 2nd gear. driver then put vehicle in 1st gear and drove it to dealership, traveling 5 mph. this situatiion occurred 3 separate times. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 06/23/2004 | 54032 | 4 | 12/02/2002 |
| The vehicle hesitated when changing gears. the consumer notice fluid on the ground of the parking lot. the dealership indicated that this occurred because the transmission cooler lines were defective and fluid leaked out. the manufacturer and the dealership were aware of this issue, and were installing an updated line and spring to correct the failure. *ak the abs lights and the brake light were on and was diagnosed as rear wheel speed sensor failure. *sc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 01/25/2007 | 10500 | 1 | 12/20/2004 |
| The transmission went out in the truck. lhm dodge said that the lock up tork converter had gone out and that there was a national back order with no release date. i had lhm put in a remanufactured transmission to find out that the trans has wiped out the crank shaft in the diesel motor. after talking to damlerchrysler that all 3 transmission that are used in the ram trucks with diesels use the same tork converters and only 2 of them are recalled for the tork converters. the truck still has problems with the new transmission, it has been in the shop 3 times now for the same shifting problem and they tell me something new each time. *cn | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 05/01/2001 | |||
| Rear seal on differential is leaking, causing grease to be thrown on wheels.*ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 06/05/1999 | 1 | 04/06/1999 | |
| While going up a slight incline, attemping to engage four-wheel drive front driveshaft fell off. the truck will be taken to dealers next week for repairs. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 04/03/2005 | 59727 | 2 | 03/08/1999 |
| Tl*the contact owns a 1999 dodge ram 2500. while driving 60 mph in fifth gear, the contact heard a popping sound and the vehicle began to coast. the contact had to downshift into fourth gear. the vehicle had to be driven for approximately 200 miles in fourth gear. the vehicle was taken to a dealer and they discovered that the fifth gear nut detached and needed to be replaced. this is the second time the nut has backed off and needed replacing. the current mileage was 74,000 and failure mileage was 59,727. | |||
| 11/18/2005 | 1 | ||
| Dt: the contact stated the transmission slipped out of gear while in fifth gear. he had to put the vehicle in fourth gear and take it to the dealership. the dealership stated there was a nut in the transmission that failed and needed to be replaced. the vehicle has not been repaired at this time due to the expense. *ak | |||
| 11/02/2003 | 62342 | 1 | 09/23/1998 |
| While driving my dodge ram 2500 pickup towing my horse trailer at highway speed, the overdrive 5th gear on the manual transmission disengaged and would not re-engage. i was lucky that this incident occurred when i was not in heavy traffic and could maneuver safely out of traffic to assess the situation. all other gears would engage and i had to complete my trip is 4th gear. after an inspection of transmission was completed, it was determined that the nut that holds the 5th gear in place on the transmission out-put shaft had backed off, causing 5th gear to slide rearward and disengage. dodge has circulated a service bulletin concerning this problem (21-10-98a) and has developed a repair kit to fix the problem. dodge failed to notify me of this potential problem. after reseaching complaints filed with nhtsa on this situation, i quickly found 10 complaints that relate to this problem. also after talking with local transmission mechanics, i found that several similar repairs have been done locally on dodge pickup 5-speed transmissions. this is a major safety issue and all owners of dodges with this transmission should be made aware of the problem.*ak | |||
| 1 | 06/01/1999 | ||
| 6 speed standard transmission seized up while driving at 10-15 mph, causing vehicle to skid to a stop and completely die without warning.vehicle was towed to dealer, who will replace transmission with same design. an insurance adjuster stated to consumer that transmission was not strong enough for a 24 valve diesel engine.*ak *slc | |||
| 11/20/2000 | 1 | 12/01/1998 | |
| While driving consumer feels like vehicle shifts from first gear to second gear, and sometimes transmission will go into neutral without application of power. *ak transmission was replaced, there was a tsb regarding the direct clutch inner seal, mechanic told consumer this was what the problem was. *slc | |||