Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 10/13/2001 | |||
| Had a flat tire and could not get the rims off the wheel hub--went to dealer and he said to get under vehical and hit rims with a sledge hammer---this has been ongoing since 2001--right now going thru this problem again after dealer said that it was fixed | |||
| 07/06/2006 | 60000 | ||
| The steering in this vehicle is terrible when braking,the dashboard is craked and broken very bad in several places dodge wants to do nothing about these problems.when i apply the brakes the vehicle pulls very hard,this is not an allignment i have had that done changed the rotors the whole 9 yards still the same problem.the dash started out as a little crack now it is broken in several places.this is ridiculous.i will never purchase another dodge they dont stand behind there vehicles. | |||
| 10/02/2010 | 135000 | ||
| 1999 dodge 2500 pick-up safety issue. the steel brake lines are rusting out, am replacing with stainless steel as should have been done at the factory. the stock brake line blew out behind the fuel tank, got lucky went off the road and rolled to a stop in the woods before hitting a tree. | |||
| 08/11/2009 | 188641 | 1 | |
| Rear brake line on my 99 dodge truck failed behind the tank on the frame rail due to rust. i had an emergency stop and the pedal went all the way to the floor. after inspection the rusted hard line had a pinhole in it from the added pressure of the emergency stop. i was able to avoid the collision but if i would have had a trailer it would have been a different story. *tr | |||
| 12/14/2008 | 79000 | ||
| Tl*the contact owns a 1999 dodge ram 2500. while driving approximately 30 mph in rainy weather conditions, the vehicle began to slide and the front wheels locked when the brake pedal was depressed. the failure occurred without warning; however, the warning indicators illuminated on the instrument panel. numerous gauges would not work while the vehicle was in operation. the failure occurred intermittently. the vehicle was taken to an authorized dealer for inspection and they stated that the vehicle was operating properly. on a separate occasion, the vehicle was taken to another authorized dealer for a second opinion. the technician stated that the braking issue was a manufacturer defect, but there was no resolution. the vin was not accepted by the system. the failure mileage was 79,000 and current mileage was 81,000. updated 05/05/09. *lj | |||
| 09/27/2006 | 66500 | 1 | 04/15/2002 |
| Dt*: the contact stated the am/fm radio volume control would not work. also, when raining hard, there was a leak inside the truck that stemmed from the roof of the vehicle. third, the undercarriage was rusted. fourth, the hydraulic brakes were fractured. the contact heard a leak noise and when the brake pedal was depressed, it went to the floor. the vehicle was parked in an idle position and there were no prior warnings. the vehicle was towed to the service dealer, who determined the brake line was rusted, fractured and needed to be replaced. | |||
| 05/25/2006 | 43000 | 1 | 06/01/2005 |
| Dt*: the contact stated during sudden braking at various speeds, the vehicle pulls to the right. the dealership has made multiple repairs, but the problem persists. the tie rods, brakes, and calipers have been replaced. the wheels have also been aligned. | |||
| 06/23/2004 | 54032 | 4 | 12/02/2002 |
| The vehicle hesitated when changing gears. the consumer notice fluid on the ground of the parking lot. the dealership indicated that this occurred because the transmission cooler lines were defective and fluid leaked out. the manufacturer and the dealership were aware of this issue, and were installing an updated line and spring to correct the failure. *ak the abs lights and the brake light were on and was diagnosed as rear wheel speed sensor failure. *sc | |||
| 01/01/2000 | 1500 | 1 | 12/20/1999 |
| Vehicle pulls to the right when braking. had it in to dealer to many times to count. no luck with anything they've done. was surprised to see how many other victims have the same problem. hope there's a permanent fix. it will probably take a death or two to get some one off their butt and fix this. *la | |||
| 05/03/2003 | 6500 | 6 | 06/26/1999 |
| When applying brakes vehicle pulls sharply to the left. was in 6 times for repair. they couldn't fix it and expected me to pay for their experiments to try to fix it. the chrysler rep tried to get out of paying under warranty. finally fixed. have driven truck about 1200 miles now and starting to pull again! brakes lock-up in a stern attempt to stop. anti-lock brakes are a joke. *nlm | |||
| 02/06/2003 | 1 | 08/20/2001 | |
| Pick-up pulls hard and suddenly to the right when brakes are applied. pads , proportional valve, calipers, and rotor have been replaced at a great expense, but no effect on the problem. *jb | |||
| 01/10/2001 | 35796 | 8 | 05/18/1999 |
| Consumer states vehicle stalls without warning while driving. dealer can not fix problem. vehicle has been in for repair 7-8 times. consumer stated the front rotors were warped and the rear drums were out of round, also the enging light stays illuminated, and the vehicle was leaking fuel, dealer replaced the o-rings.*jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/14/2007 | 35000 | 1 | 06/01/1999 |
| Tl*the contact owns a 1999 dodge ram 2500. the current and failure mileage were 35000. while driving 25mph, the contact engaged the brakes and crashed into another vehicle. there were no injuries. the contact was able to drive the vehicle; however, it hasn't been driven since the crash. the police were not notified of the crash. there was also minor damage to the vehicle. the dealer has not diagnosed the failure. the contact received reference # 16187860 from the manufacturer. | |||
| 06/15/2005 | 37374 | 1 | 02/16/2000 |
| April 3,2001 service performed on brakes,replaced front pads,resurface rotors and repack bearing if necessary.service rear brake shoes and adjusters and alignment. returned on may 3,2001 brakes pulling hard to right. dealer serviced,machine rotors on truck deglazed pads.new tires and aligment on march 16,2003. jan.31,2004 replaced front pads,calipers and rotor. nov.17,2004 rotate tires.dec.22,2004 replaced front pads and wheel cylinders. other service done on rotation of tires and aligment, but can not locate bill. truck alway did and still pulls hard to the right when braking. | |||
| 08/20/1999 | 7000 | 17 | |
| All the brake components except the master cylinder were replaced 7 times starting at 7,000 miles because they either locked up or didn't function at times. an accident occurred due to this failure. also, automatic transmission was replaced/rebuilt 8 times because it blew out, slipped, or dropped down from o/d to regular gear, which started at 5,000/20,000 miles finally, the engine head was replaced twice because it cracked on both sides, which started at 77,000-90,000 miles. *ak | |||
| 04/30/2004 | 4000 | 1 | 10/11/1998 |
| No crash involved...yet. vehicle drifts to the right all the time & suddenly pulls hard right at random times. antilock brakes have never worked. have contacted 3 dealers about the problem & not one will admit there is a problem, yet i can find hundreds of people in internet chat rooms that have the same problem.*ak | |||
| 04/02/2002 | 09/01/2000 | ||
| Wrecked prior to sale to me. never reported to me. numerous service bullitons on this equipment, not reported to the owner. no safety defect listed. *ak | |||
| 11/01/2099 | |||
| Vehicle exhibited severe front end problem 2 weeks from purchase. the truck severly pulls to the left upon braking and the front end shakes making the vehicle hard to control. 8+ attempts have made to repair the problem but it stil persists. daimler chrysler will not help in this situation even after being contacted by attorneys, better business bureau and consumer affairs. this vehicle is very dangerous and i fear for my husband and his passangers lives. we are fincancing this vehicle and only ask them to break the contract, return our deposit and take the vehicle off the road.*ak | |||
| 08/15/2000 | 4 | 04/01/2000 | |
| I have heard some talk of someone out in california, refabricting the front brake system to solve this problem. is there any other truck owners that have also heard this? the brake calipers on this 1999 dodge, are almost have the size of the brake calipers on my 1992. the brakes pull hard to the right when braking at any speed, especially during rain. very very dangerous when rainy weather. dealer has been very very good with me in trying to get this fixed. even they are telling me they will have to contact chrysler too. does someone have to get hurt, and file a lawsuit to make anything happen? why wait til one is dead, take action now, this is a safety concern!! lets start a chat section, get everyone together!!!*ak | |||
| 08/25/2001 | 0 | ||
| When pressing on brakes pedal might go to floor. only way vehicle stopped was by hitting another vehicle.*ak | |||
| 01/20/2000 | 8 | 08/01/1999 | |
| Accepted delivery of vehicle 8/7/99 from timothy dodge. 1/20/00 serviced at timothy dodge - mileage 6,834. truck was pulling severelt to right when brakes applied. brake drums, front calipers, rotor and pads replaced under warranty. this relieved pulling for approximately 1,800 miles. the pulling progressively developed anew. 5/12/00 serviced at timothy dodge - mileage 12,122. trailer harness problem repaired. continued problem with brakes reported to dealer and a rep test drove vehicle. he advised vehicle was braking normally. advised that brakes were a wear item and would not be covered under warranty after 12,000 miles. on 6/12/00 went to timothy dodge for paint touch up and requested a rep to test drive vehicle again regarding the brakes pulling. mileage at that time 13,956. told problem could not be duplicated and that a brake job would cost $200.00 or more. as parts were new, declined brake service at a charge. on 8/10/00 stopped at timothy dodge requesting a service rep to test drive truck again for same pulling of brakes. mileage 16,302. he drove truck in parking lot and advised there was no problem. again declined a brake job at a cost of over $200.00 as parts were still reletively new. on 10/30/00 vehicle serviced at timothy dodge. mileage 20,635. problem with excessive play in steering and continued problem with brake pulling reported to dealer. they again said they could not duplicate the problem reported. no service performed. again told brakes were a wear item no longer covered under warranty. on 11/20/00 vehicle serviced at timothy dodge. mileage 21,596. continued problem with excessive play in steering and brake pulling becomming more severe. steering gear box replced under warranty. upon picking up vehicle, immedately noticed the steering binding and continued excessive play. truck returned next day, and told i should consult another dealership. after doing so, still no redress to date.*ak | |||
| 04/01/1999 | |||
| This truck is unsafe!! two weeks after purchase, steering pulled hard to the left when loaded/towing. now truck pulls hard to the right when braking (loaded or not), but will occassionally pull left. driver is never sure which direction truck will pull. dealership has made numerous repairs to the steering, suspension, and brakes; including but not limited to steering gear box, ball joints, calipers, suspension arms, alignment, tire pressure, tire rotation, tire size. district service manager has stated these trucks have very sensitive suspensions and the pulling is normal. this is a 3/4 ton 4-wheel drive work truck and it has a sensitive suspension? *ak | |||
| 10/04/1999 | 6 | 03/01/1999 | |
| Truck pulls extremely hard to the left when braking. has been in several times and hasn't been fixed, although many parts have been replaced. it has been at the dealer for almost thirty days now and the dealer has given up. it is unsafe to drive so i am making payments on a truck i can't use. chysler hasn't contacted the dealer to try to rectify the situation, they say it will be another week. *ak | |||
| 05/05/1999 | 6 | 05/01/1999 | |
| Brakes intermittently pull to the left when braking at 35mph or above. *ak | |||
| 06/15/2000 | 1 | 04/01/2000 | |
| The truck pulls left when braking. when loaded or towing a trailer you have to have both hands on the wheel or you will be in the ditch or worse yet pulled into oncoming traffic. i have had the truck to 3 different dealers at chryslers request for a total of 6 repair attempts and 28 days in the shop. the last visit was for 8 days and included leaving my truck and trailer yet the truck still isn't repaired. the chrysler rep has placed the blame on my trailer and called my problem a questionable repair because i'm towing a trailer with my truck. worst customer service i've ever encountered!! | |||
| 06/18/1999 | 06/18/1999 | ||
| While driving on highway, approached a traffic light, applied brakes and vehicle pulled to the right extremely hard, and went out of control. contacted dealer. they repaired vehicle by putting shims behind the driver's side front wheel. wheel was not on hub after installing shims, shims did not fix problem. *ak *ml | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 10/19/2006 | 67760 | 1 | 05/01/2006 |
| Dt*: the contact stated while driving various speeds, the abs warning light illuminated and the fuel gauge did not register the content level of the fuel tank. although the vehicle was not inspected, the manufacturer was alerted. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/01/1999 | 0 | ||
| When putting foot on brake at a moderate speed, vehicle will go to right and out of control.*ak | |||
| 11/16/2000 | 1 | ||
| Vehicle is experiencing problems with the power steering, it locks up while driving and loses power steering while sitting still and without foot on brake, dealer has replaced the power steering pump twice, power steering gear box, installed a vacuum booster, and installed power steering lines, however vehicle still experiences problems. fuel leveling unit was replaced and the sending unit was also replaced, dealer also replaced the instrument cluster due to a faulty fuel gauge. consumer felt pulsation in brakes, dealer found rear drums warped and rotors out of round. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DIFFERENTIAL PROPORTIONAL VALVE | |||
| 4 | 07/01/1999 | ||
| Have had a severe right hand pulling problem under moderate to severe braking. i have brought my vehicle to the dealership at least four times for the same issue but the problem still persists. the problem seems to be worse as the brakes are at their operating temp. when brakes are cold the pulling problem is minimal. prior visits to the dealership has resulted in the replacment of calipers, alignment and proportion valve. eventhough these parts have been replaced the problem still exists. the problem revealed itself as early as 15,000 miles and has persisted intermittantly since that time. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 11/01/2099 | |||
| Vehicle exhibited severe front end problem 2 weeks from purchase. the truck severly pulls to the left upon braking and the front end shakes making the vehicle hard to control. 8+ attempts have made to repair the problem but it stil persists. daimler chrysler will not help in this situation even after being contacted by attorneys, better business bureau and consumer affairs. this vehicle is very dangerous and i fear for my husband and his passangers lives. we are fincancing this vehicle and only ask them to break the contract, return our deposit and take the vehicle off the road.*ak | |||
| 08/15/2000 | 4 | 04/01/2000 | |
| I have heard some talk of someone out in california, refabricting the front brake system to solve this problem. is there any other truck owners that have also heard this? the brake calipers on this 1999 dodge, are almost have the size of the brake calipers on my 1992. the brakes pull hard to the right when braking at any speed, especially during rain. very very dangerous when rainy weather. dealer has been very very good with me in trying to get this fixed. even they are telling me they will have to contact chrysler too. does someone have to get hurt, and file a lawsuit to make anything happen? why wait til one is dead, take action now, this is a safety concern!! lets start a chat section, get everyone together!!!*ak | |||
| 04/01/1999 | |||
| This truck is unsafe!! two weeks after purchase, steering pulled hard to the left when loaded/towing. now truck pulls hard to the right when braking (loaded or not), but will occassionally pull left. driver is never sure which direction truck will pull. dealership has made numerous repairs to the steering, suspension, and brakes; including but not limited to steering gear box, ball joints, calipers, suspension arms, alignment, tire pressure, tire rotation, tire size. district service manager has stated these trucks have very sensitive suspensions and the pulling is normal. this is a 3/4 ton 4-wheel drive work truck and it has a sensitive suspension? *ak | |||
| 12/06/2000 | 10 | 04/01/1999 | |
| Front disc brakes pull to left, been to dealer up to 10 or more time, dealer states that chysler knows of problem, brake used in panic stops pulls vehicle into left lane sharply, estimated 5 near miss accidents, i want to know from you if this is a known problem, and can chrysler be forced into recall for final fix?*ak | |||
| 06/15/2000 | 1 | 04/01/2000 | |
| The truck pulls left when braking. when loaded or towing a trailer you have to have both hands on the wheel or you will be in the ditch or worse yet pulled into oncoming traffic. i have had the truck to 3 different dealers at chryslers request for a total of 6 repair attempts and 28 days in the shop. the last visit was for 8 days and included leaving my truck and trailer yet the truck still isn't repaired. the chrysler rep has placed the blame on my trailer and called my problem a questionable repair because i'm towing a trailer with my truck. worst customer service i've ever encountered!! | |||
| 01/11/2000 | 365 | 09/01/1998 | |
| Basically the truck pulls to the right almost every time the brakes are engaged every day and at any speed. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 4 | 07/01/1999 | ||
| Have had a severe right hand pulling problem under moderate to severe braking. i have brought my vehicle to the dealership at least four times for the same issue but the problem still persists. the problem seems to be worse as the brakes are at their operating temp. when brakes are cold the pulling problem is minimal. prior visits to the dealership has resulted in the replacment of calipers, alignment and proportion valve. eventhough these parts have been replaced the problem still exists. the problem revealed itself as early as 15,000 miles and has persisted intermittantly since that time. | |||
| 08/01/1999 | 2 | 06/01/1999 | |
| The brakes pulled right and the right side caliper was replaced. now the brakes are pulling left. it seems the calipers are defective as the rubber seals deteriorate with heat. i have contacted several other ram 4x4 owners who have experienced the same problem. the dealer (tuttle-click, irvine, ca) was very good about repairing under warranty. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 09/21/2001 | 1 | 05/01/1999 | |
| Following the replacement of the front brake pads, the brakes failed, and the vehicle was returned to the dealers service department. the service manager told me that the brake pads had melted and turned ino wax. it was simply a defective part, and that he had seen it occur previously on a dodge caravan. anyway, i think that brake pads melting is a significant safety concern. my wife narrowly avoided a head on collision when the brakes failed at a construction area, and the vehicle veered into the oncoming lane of traffic -- she did not steer into this lane. she said it felt almost as if the brakes had been greased. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 02/01/2004 | 46500 | 2 | 04/15/1999 |
| There is no reason why i should be having a problem(e.g. accident or abuse). my right rear wheel is getting a slight amount of oil or grease on the brakes, not enough to run down the tire but enough to get tacky on the brakes. as a rusult, the brakes grab real hard to the point that when the brakes are applied the right rear wheel locks up. once stopped and release the brakes they stick then release with a hard thud. very annoying not to mention dangerous especially in snow.i cannot afford to take it to a dealer so i guess i'm on my own. *ak | |||
| 04/02/2002 | 09/01/2000 | ||
| Wrecked prior to sale to me. never reported to me. numerous service bullitons on this equipment, not reported to the owner. no safety defect listed. *ak | |||
| 03/01/1999 | |||
| Brake pull since new. very dangerous. very loose steering. steering box defective cant control vehicle on road. | |||
| 08/01/1999 | 2 | 06/01/1999 | |
| The brakes pulled right and the right side caliper was replaced. now the brakes are pulling left. it seems the calipers are defective as the rubber seals deteriorate with heat. i have contacted several other ram 4x4 owners who have experienced the same problem. the dealer (tuttle-click, irvine, ca) was very good about repairing under warranty. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/27/2007 | 80000 | 1 | 05/01/2000 |
| Tl*the contact owns a 1999 dodge ram 2500. while decelerating to approximately 10 mph, the contact depressed the brake pedal and it extended to the floor. the brake failure led her to cause a three vehicle crash. the contact was injured and a police report was filed. she noticed that brake fluid was leaking after the crash occurred. the vehicle was towed to a repair shop and they stated that the brake lines failed. the vin, engine size, and number of cylinders were unknown. the vehicle currently remains at the shop. the current and failure mileages were 80,000. | |||
| 06/02/2006 | 49800 | 1 | 02/01/2000 |
| Dt*: the contact stated while working on the brake lines, pressure was put on the shifter plate causing the shifter bolts to fracture and the shifter plate to fall off. the contact had the plate redrilled and the bolts replaced. the dealer was alerted. *ak the consumer stated the problem began when the brake lines were replaced. | |||
| 01/31/2005 | 98000 | 1 | |
| While driving 45 mph and attempting to stop suddenly the brake line exploded. as a result, vehicle swerved to avoid hitting other vehicles. dealer stated that the brake line rusted. *ak *bf *nm | |||
| 11/26/2003 | 81000 | 1 | |
| Steel brake lines on 1999 dodge ram pickup corroding and bursting where line goes over top of fuel tank, brake fluid immediatly dumps and as a result immediate loss of brakes. very dangerous. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 01/18/2001 | 1 | 12/01/1998 | |
| Brakes were applied after a stuck throttle due to mats. when applied no vacuum power available to stop the vehicle. under full manual force on the brake pedal the vehicle was actually accelerating. key off prevented any serious problems. a test found that under full throttle no vacuum is available for braking. all systems are normal and correct otherwise. will not stop if throttle is engaged full, prior to the application of brakes. tired of losing money taking vehicles to and from dealers. i'll have to accept the problem until such time as i can get it looked into. advise testing of vacuum assisted brakes in the future by applying full throttle and then, full brakes. in this case there is no vacuum available. scary!!!*ak | |||