Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/13/2001 | |||
| Had a flat tire and could not get the rims off the wheel hub--went to dealer and he said to get under vehical and hit rims with a sledge hammer---this has been ongoing since 2001--right now going thru this problem again after dealer said that it was fixed | |||
| 02/06/2003 | 1 | 08/20/2001 | |
| Pick-up pulls hard and suddenly to the right when brakes are applied. pads , proportional valve, calipers, and rotor have been replaced at a great expense, but no effect on the problem. *jb | |||
| 03/23/1999 | 03/01/1999 | ||
| Loose and unstable area in steering, vehicle wonders to both left and right, must continuly correct to keep in driving lane. uneven road surface and wind seem to increase problem, can feel the front wheels pulling at steering wheel at times. this is not a safe situation. have had to dealer, they said this was normal and that chrysler would not remedy the problem. *ak | |||
| SUSPENSION - FRONT | |||
| 4 | 07/01/1999 | ||
| Have had a severe right hand pulling problem under moderate to severe braking. i have brought my vehicle to the dealership at least four times for the same issue but the problem still persists. the problem seems to be worse as the brakes are at their operating temp. when brakes are cold the pulling problem is minimal. prior visits to the dealership has resulted in the replacment of calipers, alignment and proportion valve. eventhough these parts have been replaced the problem still exists. the problem revealed itself as early as 15,000 miles and has persisted intermittantly since that time. | |||
| 08/25/2001 | |||
| When driving front end cracks, and tires wear out unevenly. please provide any further information.*ak | |||
| 04/01/1999 | |||
| This truck is unsafe!! two weeks after purchase, steering pulled hard to the left when loaded/towing. now truck pulls hard to the right when braking (loaded or not), but will occassionally pull left. driver is never sure which direction truck will pull. dealership has made numerous repairs to the steering, suspension, and brakes; including but not limited to steering gear box, ball joints, calipers, suspension arms, alignment, tire pressure, tire rotation, tire size. district service manager has stated these trucks have very sensitive suspensions and the pulling is normal. this is a 3/4 ton 4-wheel drive work truck and it has a sensitive suspension? *ak | |||
| 04/27/2000 | 2 | 08/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 06/01/1999 | |||
| This is my second truck from dodge. the first truck they replaced the steering box 4-5 times and tried many other things like alignment, tire pressure, tire rotation etc, to try to correct a severe wondering problem and they could not fix this. chrysler offered me a new truck to replace this one and i reluctantly agreed. i finally took delivery after numerous paperwork problems and it turned out that this truck has the same problem along with several problems. i have had the truck to back to the dealer numerous times for the front end and they tried front end alignments, tire rotations, more tow on the front end, new steering boxes, replaced the brakes & turned the rotors at 8,000 miles, repainted about half the truck etc. when i first test drove the vehicle i told the salesperson (joe zappia) at wilsons that there was a front end problem with the vehicle and he assured me that it would be taken care of before delivery. i took delivery of the vehicle and i drove the truck down the street and realized that the truck was never fixed. i drove back to the dealership and spoke to the service manager on duty and he told me that they never told him that ther was a front end problem. so from that day on in january 1999 i have been very lucky to keep my truck in my own lane going down the road! | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 06/15/2002 | 45000 | ||
| 199 doge ram ext cab 4x4, diesel - ball joints and front bushings wearing out and need to be replaced with less than 48,000 miles on vehicle | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 06/15/2002 | 45000 | ||
| 199 doge ram ext cab 4x4, diesel - ball joints and front bushings wearing out and need to be replaced with less than 48,000 miles on vehicle | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 06/15/2002 | 45000 | ||
| 199 doge ram ext cab 4x4, diesel - ball joints and front bushings wearing out and need to be replaced with less than 48,000 miles on vehicle | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 06/15/2002 | 45000 | ||
| 199 doge ram ext cab 4x4, diesel - ball joints and front bushings wearing out and need to be replaced with less than 48,000 miles on vehicle | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 06/15/2002 | 45000 | ||
| 199 doge ram ext cab 4x4, diesel - ball joints and front bushings wearing out and need to be replaced with less than 48,000 miles on vehicle | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 12/10/2004 | 26296 | 2 | 03/20/1999 |
| I have a 1999 dodge ram 2500 4 x 4 quad cab with the v-10 manual transmission. since i purchased it new in march 1999, i have twice replaced the rr track bar ($200 part, not including labor) and the steering intermediate shaft ($89 part, not including labor). this truck wanders all over the road and a heavy clunk is felt in the steering wheel. the dealer mechanics keep telling me that's typical of this vehicle, but there is no recall. why? i have also noticed an abundance of coolant loss at each oil change since about 10,000 miles...up to 1 gallon per 3000 miles. the radiator pressure checked ok. dealer mechanics and chat rooms have told me this is another typical problem with this truck. apparently the antifreeze blows through the headgasket and into the exhaust system where it evaporates. still no recalls. why are automanufacturers getting away with this?*ak | |||
| 03/01/2000 | 2 | 03/01/1999 | |
| Stabilizer shock on 4-wd models is mounted below front end. it is the lowest part of the vehicle, and when it hits an object, it bends the shaft and causes loss of steering. i work in construction, and it has happenned to me twicesince last summer. *ak | |||