Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
11/04/2009
 I have a 1999 dodge ram 2500 that i purchased new. it has never been in any collision nor sustained any damage. the vehicle is normally parked in a covered location out of the sun and is well maintained. in late 2009 a short crack appeared on the right side of my vehicle dash extending from the windshield towards the passenger seat. several months later several other cracks appeared. as of fall 2012 several major cracks appeared in front of the steering column. the cracks are jagged and sharp exposing occupants to being cut. the dash appears to be rapidly deteriorating and defective and continues to spall. also this cracked dash appears to be a major safety hazard in the event of a collision or air bag deployment.
08/08/2012163000
 This vehicle is very seldom driven, once a week 1/4 mile. it is parked with a windshield cover across windshield to protect dash. the dash is completely falling apart in pieces. it began with small hairline cracks, then pieces began to fall in. it appears that a defective material was used to make the dashboard. the plastic has turned into a ceramic type material. now huge pieces are falling in. i ordered a dashboard cover when the problem first began but before it has even arrived i am concerned that there won't be anything left to place the cover on.
01/01/201060000
 The dash has broken into several pieces (this is a serious safety issue) and is no longer intact or attached to the mounting areas. it started with one little crack and then larger pieces began breaking free. the edges are very sharp and will cut you. upon any kind of impact to the vehicle, pieces will fly into the eyes, face, body and the driver or occupants will be injured. this is a serious safety issue. the truck is not safe to operate/drive with the dash in this condition.
07/06/200660000
 The steering in this vehicle is terrible when braking,the dashboard is craked and broken very bad in several places dodge wants to do nothing about these problems.when i apply the brakes the vehicle pulls very hard,this is not an allignment i have had that done changed the rotors the whole 9 yards still the same problem.the dash started out as a little crack now it is broken in several places.this is ridiculous.i will never purchase another dodge they dont stand behind there vehicles.
06/20/2008
 I have a 1999 2500 dodge and the dash is coming apart ibought this truck used 3 years ago
01/01/200999000
 Dash pad on top of dash started cracking into pieces. could be dangerous in a crash or air bag deployment
05/05/201095000
 1999 dodge 2500 dashboard falling apart big cracks and pieces falling in
09/26/2010110000
 Dash has completely caved in, started cracking and continued to until whole top is gone
01/01/2009100000
 1999 dodge dash falling apart
07/01/201070000
 1999 dodge truck dashboard is cracking, and caving in. leaving large sharp edges.
02/14/2008115000
 1999 dodge ram 2500 4x4 slt laramie, the dash board is cracked and falling in. i am afraid if i get in an accident the cracked dash will cause electrical problems, or a problem with the airbags to tear and possibly hurt or kill someone. i believe it is a manufacture problem and not the owners problem like chrysler claims when you contact them. my truck has been garage kept for the last 7 yrs and it is still cracking. chrysler claims that if there were a cover on it, it wouldnt crack. i didnt hear of chrysler giving out dash covers to owners who requested them. i believe the company should atleast replace cracked dashes with something safer!
06/01/2006125000
 The dash in my 1999 is falling apart. i am worried about the air bags and wiring being exposed. i know this is a very problem with dodges.