Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - HEADLIGHTS
08/30/2001108/01/2001
 The headlights are great on low beam but diffuse to the sides on high beams. very little light is focused on the center of the road. i have had the headlights aligned twice. they are much improved, but still unsatisfactory. new, higher powered halogen bulbs helped some, but the high beam simply plays out. the lense system seems to not focus light where the driver can see with confidence at highway speeds. *ak
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
08/11/2004655001503/03/2001
 This incident occurred while driving at night in my 2001 dodge ram diesel 2500. i had my bright lights on and as a vehicle approached i dimmed my lights. the lights went off instead of dimming. i instinctively switched my bright lights back on and they came on. when i went to dim them again the lights went completely out again. i had no problem adjusting to the situation. i was more concerned about the motorist coming the other direction seeing my bright lights, then my lights go out, then my brights again as he got close to me. that could have caused as accident by blinding the approachin driver. i was also concerned about what would happen to someone on a windy mountain road if they did not react the way i did. they might run off of the road if they panicked. the replacement switch is a mopar combination switch assembly # 4728424. i don't know if the original equipment part is the same number or not. one other note of interest. about two years ago i was driving a 1998 ford f 150 4x4 pickup truck and the same thing happened to it. the multifunction switch part number is motorcraft sw 5579. again, i don't know what the original equipment supplier would be. i am just wondering, even though these are two different companies distributing the part, if the components are the same manufacturer and if there is a defect in one of their parts. our local ford dealer says they have a problem with their switches. our local dodge dealer says no problem. they also say there is no recall on my dodge pickup and yet your site says there is one. very interesting. anyway, i have done my civic duty. now it is in your hands to see if there really in a problem. i would like to know what you decide. thanks. *ak