Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 04/08/2011 | 105223 | ||
| I was taking a road trip hauling my boat that was around 300 miles or so and got through the first 100 + fine. driving along when the trucks dies on the interstate and has no power brakes or steering making it very difficult and dangerous to control and come to a stop. after finally and luckily coming to a stop and heart rate started to drop, i had to get on the road again, i managed to get the truck to restart after bleeding the fuel through the fuel filter housing and having to bump the key a few times. i turned around and went back home going very very slow and being o so careful. come to find out the problem is the lift pump and is extremely to common. this should alert anyone that deals with safety and should prompt a investigation. | |||
| 05/01/2010 | 103500 | ||
| Lift pump failed on 2001 dodge ram 2500 cummins. this is a common problem that can cause the injection pump to fail. there were no warning lights and power was lower than expected but not dangerous. problem was only discovered because other owners encouraged me to check for pump failure before symptoms occured. | |||
| 07/19/2008 | 79700 | 1 | |
| Failure of fuel lift pump on 2001 dodge ram 2500 diesel engine. pump failed causing total loss of power while merging with traffic . *tr | |||
| 10/25/2006 | 1 | ||
| 2001 dodge ram 2500 injection and transfer pump was replaced. *ts at the time of repair the technician did not install the retrofit transfer pump, instead he put in a cheaper pump. at the time the mileage was 47810. a little over a year later the led light for the fuel pressure illuminated. the transfer pump had failed again. the vehicle warranty and the part warranty both had expired therefore the manufacturer would not cover the cost of repairs. *nm | |||
| 07/01/2002 | 48000 | 2 | 07/01/2000 |
| Dt: the contact owns a 2001 dodge ram 2500 diesel engine. the vehicle acted as if it was running out of fuel, but not all the time. if the temperature range was over 100 degrees then this was when the problem occurred. the problem was intermittent. the engine temperature was about 190-195 degrees that did not go up. the vehicle stalled because of this problem. consumer had this problem for three years, and currently the vehicle ha 93,000 miles on it. also, had an extended warranty which ran out the july 19, 2005. the vehicle was taken to dealer for service four to five times four of those times it was the same problem, and each time they thought they corrected the problem, but they have not been able to do so. on august 4, 2005 consumer went to a dealership, not a dodge dealership, two vehicles there had same problem as consumer's vehicle. dealership has not been able to correct problem. mechanic changed the transmission sensor, and the fuel pump, and that still had not solved the problem. *ak *jb | |||
| 03/23/2005 | 107000 | 2 | 06/13/2004 |
| The fuel lift pump failed while passing a vehicle, and was almost hit by another vehicle. vehicle failed when passing other cars or heavy acceleration.*ak *bf *nm | |||
| 10/20/2003 | 43000 | 1 | 09/18/2001 |
| 2001 dodge ram lift pump failure. known issue. dealer tried to get out of warranty coverage. they finally fixed it but it took a lot of work. *la | |||
| 05/08/2003 | 47000 | 1 | |
| Lift pump failure: my fuel transfer pump died during acceleration. this caused the engine to shut down and also caused the power steering and brakes to shut down as a result. the vehicle became difficult to control almost causing an accident. *ph | |||
| 07/31/2003 | 36740 | 1 | 04/15/2003 |
| My complaint concerns my vehicle and several thousand others that belong to members of the turbo diesel register. the reason i'm writing is in hopes that we can get a safety issue addressed, and corrected once and for all. there has been a repeated trend over several years now concerning the lift pump (fuel transfer pump) utilized in the 2500/3500 cummins diesel application. i am a member of the failed lift pump club and have experienced this lift pump problems on my 2001 2500 dodge ctd. this failure caused the truck to loose power and sometimes die. this can be life threatening if the truck owner is on the highway towing a loaded trailer. i would like this design problem corrected. i am not alone in this concern, there are thousands of 1998.5 - 2002, 24 valve cummins turbo diesel owners that are concerned and have complained to dodge about this problem with no resolution. this can be documented by going to the turbo diesel register on the web. http://www.turbodieselregister.com/...15&pagenumber=2 *ph | |||
| 04/25/2003 | 55756 | 2 | 06/06/2000 |
| 2001 dodge diesel lift pump failures. mine has died twice driving on the freeway. 55,000 miles on my truck. the second one left me in the # 2 lane of the 405 freeway in so. calif. dead had to be pulled off. *nlm | |||
| FUEL SYSTEM, GASOLINE | |||
| 03/27/2006 | 86128 | 1 | 04/01/2001 |
| Dt*: the contact stated while driving at various speeds the vehicle stalls without warning. the vehicle was towed to the dealership, where it was determined the lift pump failed and caused the injector pump to fail also. the components have been replaced each time, but continue to fail. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 01/08/2007 | 61916 | 1 | 11/23/2001 |
| Tl* the contact owns a 2001 dodge ram 2500. the dealer stated that the fuel transfer pump located and bolted on the side of the engine above the starter was leaking diesel fuel. the failure mileage was 61916. the dealer also advised the contact that they no longer make that type of pump. the contact attempted to reach the manufacturer to file a complaint and was unsuccessful. the contact was never notified that the parts were no longer available, and was aware of the safety risk involved. the current mileage was 62015. *ak consumer states that he has the old pump. the dealer is putting a plate over where the old pump was bolted on the block. updated 4/9 *tr | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 12/15/2004 | 126353 | 3 | 11/11/2000 |
| 1. stereing wheel would not center up, vehicle drove straight. dealer said this is normal to compensate for torque, no warranty repair, took to a suspension shop for repair $ 1200.00 (see details below). 2. transmission shuddered in torque converter lock up. delaer found no problems with transmission, but confirmed the problem. $ 2200.00 for new hd torque converter and hp valve body (see detail below) **accelerator stuck wide open while traveling down interstate, had to push hard on brake pedal to slow down to merge to shoulder, place vehicle in neutral and the engine revved to red line, shut down the motor. motor would not start only crank. dealer said the injector pump and controller awere bad, $ 3000.00 for reapair. replaced ball joint 6/2002, replaced transmission 10/2004, replaced fuel injector pump 12/04. sum total of repairs $ 6600.00.*ak | |||
| 06/26/2002 | 1 | 09/01/2000 | |
| Fuel lift pump failure could cause a serious accident, loss of power will cause loss of brakes,power steering, and control. thousands of failures have occurred, the failed part is on national back order due to the large number of system failures. chrysler/dodge has not addressed this issue!!! *ak | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 04/13/2006 | 100000 | 1 | 02/01/2003 |
| Dt*: the contact stated while traveling 50 mph, the vehicle stalled and would not restart. the vehicle was towed to an independent repair shop where the fuel and injector pumps were replaced. | |||
| 01/20/2004 | 120000 | 1 | 09/01/2000 |
| My dodge ram 2500 diesel truck loss power and would not run well at all. i asked archer dodge on jan 20, 2004 to find and fix the problem. a fuel transfer pump, part # 5080885aa (replacement pump #) was installed for a total of $500. the failure of this pump in this vehicle is common and is documented in an article by chuck arnold what happens to dodges. failure of the injector pump, a $2000 replacemnet job is common when the charge pump fails, i was lucky. dodge recalled defective pumps installed in all trucks built 7 days prior to the day my truck was built. i feel i got one of the older pumps for one thing and that dodge should pay for the work. the other thing is that there is no idiot light or guage telling you there is a problem with the charge pump. i am looking for a retrofit so i can monitor this pressure and prevent damage to my fuel injection pump in the future. this engine should run for 1,000,000 miles and i dont want the possibility of a $3000 workover every 60,000 to 120,000 miles ( the estimated length of time before failure for the charge pump.) failure of this system is total and if it happens at the wrong place could cause loss of life, fire, and serious personal and property damage. i would like to see dodge recall all units and retrofit them with a device that monitored the discharge pressure of the charge pump, notifying the driver that a failure of the fuel system is eminant. this could be done with an additional gauge or even a engine warning light. i have called dodge and opened a complaint #12000342, but i did not get the satisification of hearing that it was a serious problem to them. if it is common knowledge that this failure occurs, why not alert the customers of dodge that it is a probem. even though my truck was not recalled, it appears it should have been based on what i have learned from other owners and dodge. thank you for any assistance you may be able to provide. | |||
| 08/12/2002 | 2 | 11/18/2000 | |
| Lift pump failure on 2001 dodge cummins diesel pickup. *nlm | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 03/14/2005 | 68561 | 4 | 02/04/2001 |
| Repeated failures of dodge commins diesel fuel lift pumps and injection pumps may lead to engine stoppage and loss of steering and brakes. dodge will not address these problems on 1998 to 2002 diesel engines. *jb | |||