Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/01/19011
 2001 dodge ram 2500 dashboard cracking. consumer stated that he saw more complaints like this on the internet. he states that his dashboard has completely cracked. *kb
01/01/20046
 Dodge 2500 2001 model dash is falling out to the point it is a safety concern wires are being exposed and kids can get hands and fingers caught in holes in dash. dealer says it is aware of problem but will do nothing about it. don davis dealership. *cn
01/01/2007102/01/2004
 Tl*the contact owns a 2001 dodge ram 2500. the contact noticed small cracks on the top part of the instrument panel, which have turned into large holes. the vehicle has not been inspected. the current mileage was 131,000 and the failure mileage was unknown.
08/15/20071
 Dodge 2500 4x4 diesel truck dash is cracked in about 5 places. it is going to fall through pretty soon. i have taken care of the vehicle extremely well with sun shades when ever i park it. still the dash has cracked and will become a safety hazard. dodge should replace this dash with a plastic or material that will work effectively. *jb
07/04/200773800104/18/2000
 Dash board cracked leading to a crack in my windshield. i went out to my truck on the 4th of july and found that my windshield had a crack in it, upon further inspection i found that the dashboard was cracked in about 4 places. i have recently found a number of reports on the internet about dashboard failure. *jb
01/15/200320001511/01/2001
 We purchased a brand new 2001 dodge ram 2500. (construction co.) by 2003 the dash was cracking. qucikly falling apart with chunks caving inward. even though there was no negligence on our part and obviously a manufacturer problem, the dodge dealership would not fix it for us. we have called the 800 number, seen on tv but have gotten no help. the 2nd time we called they did not even return our call. as you can see, by this complaint site, this is a common problem of the 2001 pickups! what can we do about it??
01/01/2006980001
 I own a 2001 dodge ram2500. the dash started cracking just as my extended warranty ran out. now the dash has cracks all over it and some of it has fallen down. i am aware of many, many other dodge trucks made in 2001 that are doing this. eventually this will lead to electrical failures. dodge says they will not fix this. it's pretty obvious if this many people have dodges with cracked up and falling apart dashes, it is a manufactureres defect.
04/18/200504/10/2005
 I have a 2001 dodge ram pickup that the dash is collapsing in on itself. now the wiring is exposed to the harsh sunlight of fla. i know that this is a problem with many other 2001 dodge ram pickups
05/01/200777296001/17/2001
 I have a 2001 dodge ram and the dashboard has many cracks in it. my local news had a story on the many other dodge rams that have similar problems. some even say it has led to electrical problems. i have not had any electrical problems yet, but am concerned it may lead to that. *jb
05/03/20071
 The dash is severely cracked. this is happening to several dodge ram's of the 2001 year that i know of. it is a dangerous situation, with the possibility of the broken dash falling downward and possibly damaging wiring, or even getting stuck on the gas pedal, potentially causing a serious accident. *jb
04/08/200432000104/07/2002
 2001 dodge ram quad cab all four (4) doors rusting out vehicle had 32,000 miles when first noticed but was out of factory warranty dealer said it would cost about $6-9,000 to repair contacted manufacturer they said dealer has a good faith repair account, dealer said no now one year later truck looks like its 25 years old and the dealer can't understand why i won't buy another. *jb
04/01/2005112/13/2000
 My dashboard is falling apart. it started with a small crack and know a chunk has fallen out. i have e-mailed dodge, but they are not willing to help. i am concerned that the damaged dashboard could cause problems for or with the airbag on the passenger side. daimler chrysler's reference number is: 13609941. *jb
03/26/200530000109/15/2003
 I removed the spare tire to fix a flat. it was the original spare and had never been used before. after having tire repaired i tried to return the spare to it's stow area under the bed but the winch would not lift it. it will work when the cable does not have weight on it but it will not lift the spare. the winch appears to have plastic parts. i feel this could be a safety issue if it would fail while driving down the highway. *jb
09/21/2004630001
 While driving 65 mph, the spare tire cable broke without warning, which caused the spare tire to release from the vehicle. *jb *sc