Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/03/2008 | 100000 | 1 | |
| Air bag light is on and can't get it out . and the doors are all rotted on the bottom and is the only thing that rotted on my truck i take good care of my truck. and that is a big disappointment in this truck. and the front end that's hard to keep up with. i only have 118000 on it. and know the motor will go a long ways the cummins 25 valve. *tr | |||
| 04/03/2006 | 1 | 04/13/2003 | |
| Dodge 2500 ram p u - faulty transmission staying in gear. *nm | |||
| 07/10/2005 | 15 | 15 | 05/15/2001 |
| When truck is pulling camping trailer when weather is hot the transmission will not up shift until motor is at very high rpm getting on interstate highways. making this very dangerous to do. some times takes a 1/4 mile to get to 55 mph ig on small hill if big longer time and distance. i have 2001 2500 with v10 automatic. *jb | |||
| 07/01/2002 | 48000 | 2 | 07/01/2000 |
| Dt: the contact owns a 2001 dodge ram 2500 diesel engine. the vehicle acted as if it was running out of fuel, but not all the time. if the temperature range was over 100 degrees then this was when the problem occurred. the problem was intermittent. the engine temperature was about 190-195 degrees that did not go up. the vehicle stalled because of this problem. consumer had this problem for three years, and currently the vehicle ha 93,000 miles on it. also, had an extended warranty which ran out the july 19, 2005. the vehicle was taken to dealer for service four to five times four of those times it was the same problem, and each time they thought they corrected the problem, but they have not been able to do so. on august 4, 2005 consumer went to a dealership, not a dodge dealership, two vehicles there had same problem as consumer's vehicle. dealership has not been able to correct problem. mechanic changed the transmission sensor, and the fuel pump, and that still had not solved the problem. *ak *jb | |||
| 12/15/2004 | 126353 | 3 | 11/11/2000 |
| 1. stereing wheel would not center up, vehicle drove straight. dealer said this is normal to compensate for torque, no warranty repair, took to a suspension shop for repair $ 1200.00 (see details below). 2. transmission shuddered in torque converter lock up. delaer found no problems with transmission, but confirmed the problem. $ 2200.00 for new hd torque converter and hp valve body (see detail below) **accelerator stuck wide open while traveling down interstate, had to push hard on brake pedal to slow down to merge to shoulder, place vehicle in neutral and the engine revved to red line, shut down the motor. motor would not start only crank. dealer said the injector pump and controller awere bad, $ 3000.00 for reapair. replaced ball joint 6/2002, replaced transmission 10/2004, replaced fuel injector pump 12/04. sum total of repairs $ 6600.00.*ak | |||
| 09/01/2004 | 39000 | 1 | 01/14/2001 |
| My 2001 dodge ram started stalling out so i called for an appointment to have the censor checked out. they said that wasn't it - it was the transmission itself and they would have to drop the pan, that was fine until they told me there was at least a 1/2 inch of shavings in the pan and that they had never seen that amount in a newer truck- especially with my milage being so low. this sets off an alarm that this is a factory defect. i contacted the manager and he was suppose to get back to me-which he hasn't as of yet...surprise. oh yes, in order to fix this because the warranty had run out 2000 miles prior it would cost me $5,395.14. (now being disable this is sure a boost to me) and that isn't even checking out the 4 wheel drive which it has bound to effect also. the warrenty was for 36000 miles and i have 39000 on it now. it has cost me 200.00 to find this out and also the service manager said because i didn't use their services for oil changes and transmission checks he would probably not get as much help for me and in the contract it said as long as i used a license facility it would be covered and i used jiffy lube. i think this is wrong-they are just about saying for not using our facility you are going to be punished and not get the help you need. i am guessing on the date of purchase.*ak | |||
| 04/08/2003 | 1 | ||
| The automatic transmission failed, the dealer did replace the transmission, however they could not guarantee it would not fail again. *jb | |||
| 10000 | 8 | ||
| The vehicle has experienced transmission problems. the vehicle has been taken to the shop 8 times but the problem still exist. the dealer has been contacted. *nlm | |||
| 12/18/2002 | 06/06/2000 | ||
| Early december rpms of motor were higher than normal in overdrive and it would disengage itself out of overdrive on the highway.12/13/02 bob valenti's service dept replaced selenoid,scanned transmission control module & reset valves. problem still existed. on 12/18/02 transmission lost every gear but 1st gear. service dept now tells me shaft for transmission pump broke & i need a new transmission.dodge willing to pay 1/2 for parts but my bill is still $3,000.00. i don't believe i should pay for any of this. they should pay all of it. | |||
| 10/11/2000 | 7525 | 3 | 06/22/2000 |
| While driving vehicle's steering wheel locked up. dealer notified. ts steering wheel wouldn't turn. power steering pump replaced. tire pressure was too low. steering box failed and replaced. windshield cracked and replaced. vehicle won't shift at 40 mph. clunking noise from park to reverse. found normal operation. oil leak in front of motor. overflow bottle too full. vehicle wandered all over the road. steering box adjusted. and low tire pressure was to blame. console on seat doesn't close properly. turbo whistles on acceleration. no problem found. transmission surges at 10 to 45 mph. no problem found. power steering box leaked and replaced second time. leak was found at vacuum pump seal caused leak at power steering reservoir. steering drifts to right and wheel is off center. center drag link adjusted second time. after set for a few days, vehicle won't move when it is placed in drive. normal. no problem found. all accessories work with the keys out of ignition switch. could not duplicate. fluid leaking from truck. replaced steering box for third time. brakes pulsates when applied. low fluid found due to steering leak. *tt | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 05/01/2004 | 40000 | 1 | 06/01/2003 |
| I owned a 2001 dodge ram 2500 5.9l diesel 6 speed manual transmission for a time until i had the problem i am referring to about the vehicle. the truck refused to shift into first gear anytime i went to take off, and so i took it to the dealer to diagnose the problem. i was told the pressure plate fingers were bent, and the total cost was going to be over $1000 to replace everything. i also personally talked to the mechanical who stated the problem with the pressure plate absolutely could not have been caused by myself and must have been manufacturer defect. dodge refused to warranty any of the work because it had 40000 miles on the truck and was over their 36000 mile warranty limit. they also said i didn't qualify for their power train warranty without any further explanation. i kept all the replaced parts and still have them to this day. i have sent several letters to dodge, chrysler, and diamler chrysler in detroit michigan and germany, including pictures, with only one response basically saying they didn't care. i believe this is absolute fraud and deceit on part of chrysler and is one of the many reasons the american automotive industry is in the shape it's in. i have kept extensive records regarding this matter and have copies of every letter i've sent to dodge about this incident if any of this will be of any help to you in any way. thank you for your help in this matter. ak | |||
| 10/18/2004 | 41857 | 1 | 05/24/2001 |
| At 41,857 miles, my 2001 dodge cummins diesel 3/4 ton 4x4 pickup truck began to lose power on the highway. i bought this truck new on may 24, 2000 and have had difficulty with the stiff, rigid gears and clutch ever since. i complained but to no avail. i was told that due to the torque, it was normal. then, the clutch failed and i barely made it to town and to the dealers garage. this truck was bought n from the local dealer, ridgewood motors and has been meticulously maintained ever since. it should not have failed with such low mileage. since ridgewood mechanics replaced the clutch, it drives like a different truck, smooth and efficient. i called and emailed daimler-chrysler about this problem and they said it wasn't covered by warranty and it was my tough luck. i'm out $898.26 and now wonder what else will fail in a truck that dodge calls ram tough! i'm furious about this incident and daimler-chrysler's condescending attitude. i want to be reimbursed my costs to replace this clutch, problematic from day one. *jb | |||
| 10/21/2003 | 19561 | 1 | 01/12/2001 |
| 2001 dodge ram 2500 diesel manual transmission ext. cab - clutch assemby - our truck is used for light towing and had only 19,451 miles on it when the clutch went out. we talked to the clutch experts and were told that many of this same type of truck had clutch problems, but all were used for heavy towing and had way over 50,000 miles on them. *ak | |||