Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
10/06/2001
 Both exterior mirrors flew off vehicle while pulling a trailer at 75 mph. dealer notified, and replaced mirrors. feel free to provide any further information.*ak
VISIBILITY - WINDSHIELD
10/11/20007525306/22/2000
 While driving vehicle's steering wheel locked up. dealer notified. ts steering wheel wouldn't turn. power steering pump replaced. tire pressure was too low. steering box failed and replaced. windshield cracked and replaced. vehicle won't shift at 40 mph. clunking noise from park to reverse. found normal operation. oil leak in front of motor. overflow bottle too full. vehicle wandered all over the road. steering box adjusted. and low tire pressure was to blame. console on seat doesn't close properly. turbo whistles on acceleration. no problem found. transmission surges at 10 to 45 mph. no problem found. power steering box leaked and replaced second time. leak was found at vacuum pump seal caused leak at power steering reservoir. steering drifts to right and wheel is off center. center drag link adjusted second time. after set for a few days, vehicle won't move when it is placed in drive. normal. no problem found. all accessories work with the keys out of ignition switch. could not duplicate. fluid leaking from truck. replaced steering box for third time. brakes pulsates when applied. low fluid found due to steering leak. *tt
VISIBILITY/WIPER
12/15/201292000
 Tl - the contact owns a 2001 dodge ram 2500. the contact stated that while parked, he noticed a crack from the dashboard to the windshield. the vehicle was not taken to a dealer. the contact stated that the dashboard needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 92,000 and the current mileage was 92,300. kmj
12/15/201292000
 Tl - the contact owns a 2001 dodge ram 2500. the contact stated that while parked he noticed a crack starting from the dashboard leading to the windshield. the vehicle was not taken to a dealer. the contact stated the dashboard needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 92,000 and the current mileage was 92,300. dr
06/01/200212000
 Tl-the contact owns a 2001 dodge ram 2500 pick up. the contact stated that while driving at various speeds the window fogged up and contact was unable to defrost the window causing his visibility to be blocked. the contac mentioned that the air conditioner only worked on the bottom vents. the failure recurred four times. the vehicle was taken to dealer who diagnose that the link for the blend air door fracture. as a result, the a/c heater blend door needed to be replaced. also, the dashboard developed a cracked which was cause by the repairs done. the manufacturer was made aware who did not offer any assistance. the failure mileage was 12,000 and the current mileage was 38,000. pmb
06/01/200212000
 Tl-the contact owns a 2001 dodge ram 2500 pick up. the contact stated at a stop the contact noticed that the air did not come out of the other vents, except vent that directed air to the floor. the contact stated while driving that the window fogged up, and contact was unable to defrost window, and visibility was reduced. the failure occurred four times. the vehicle was taken to dealer for inspection who determined that the link for the blend air door had broken. the failure was repaired by replacing the a/c heater blend door. the contact stated that the dashboard was cracked by the repairs done, because they had to remove the dashboard to replace failed part. the manufacturer was made aware and had offered to have it replaced, but the parts were backordered and they later refused to cover repair. the current mileage was 38,000. the failure mileage was 12,000. yn