Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 08/25/2011 | 70000 | ||
| Tl* the contact owns a 2002 dodge ram 2500. while parked with the key in the ignition and the engine shut off, the contact's child haphazardly moved the gear shifter, which was located on the steering column. the vehicle began to roll backward and crashed into another vehicle. there was a recall under nhtsa campaign id number: 07v55500 (power train:automatic transmission:lever and linkage:column shift) but the manufacturer stated that the vin was not included in the recall. the vehicle was taken to the dealer for diagnostics where the technician stated that the shift inner lock system would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 70,000. | |||
| 08/25/2011 | 70000 | ||
| Tl-the contact owns a 2002 dodge ram 2500. while parked with the key in the ignition and the engine shut off, the contact's child haphazardly moved the gear shifter, which was located on the steering column. the vehicle began to roll backward and crashed into another vehicle. there was a recall under nhtsa campaign id number: 07v55500 (power train:automatic transmission:lever and linkage:column shift) but the manufacturer stated that the vin was not included in the recall. the vehicle was taken to the dealer for diagnostics where the technician stated that the shift inner lock system would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 70,000. kmj | |||
| 08/25/2011 | 70000 | ||
| Tl-the contact owns a 2002 dodge ram 2500. while parked with the key in the ignition and the engine shut off the contacts child accidently moved the gear shifter which was located on the steering column. the vehicle began to roll backward and crashed into another vehicle. there was a recall under nhtsa campaign id number: 07v55500 (power train:automatic transmission:lever and linkage:column shift) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was taken to the dealer for diagnostic. the technician n stated shift inner lock system would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 70,000. da | |||
| 12/05/2011 | 150000 | ||
| Tl* the contact owns a 2002 dodge ram 2500. while driving approximately 60 mph, the vehicle suddenly began to decelerate and came to a stop independently. the vehicle was taken to a transmission repair facility for diagnostic testing where the technician advised that a bolt in the tail shaft of the transmission would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 150,000. | |||
| 12/05/2011 | 150000 | ||
| Tl- the contact owns a 2002 dodge ram 2500. while driving approximately 60 mph, the vehicle suddenly began to decelerate and came to a stop independently. the vehicle was taken to a transmission repair facility for diagnostic testing where the technician advised that a bolt in the tail shaft of the transmission would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 150,000. kmj | |||
| 12/05/2011 | 150000 | ||
| Tl- the contact owns a 2002 dodge ram 2500. while driving at approximately 60 mph the vehicle suddenly began to decelerate and came to a stop. the vehicle was taken to a transmission shop for diagnostic. the technician stated a bolt in the tail shaft of the transmission that assists the vehicle when in fifth gear would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 150,000. ds | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/17/2009 | 78124 | ||
| Tl* the contact owns a 2002 dodge ram 2500 pickup truck purchased june 2007. while the vehicle was parked at a gas station, it began to roll away. he then jumped into the vehicle, depressed the brakes and put the vehicle into drive. the driver's side door was severely damaged and bent back toward the hood. he had left the driver's side door open while pumping fuel into the vehicle. the manufacturer was contacted in reference to recall# 06e024000(engine and engine cooling). since his vin number was excluded from the recall, he was ineligible for a free remedy. the failure and current mileages were 78,124. | |||
| 05/01/2007 | 65000 | 1 | |
| Drove in driveway put in park, went inside to get something quick came out and crash.. came out of park and into reverse went across street hit curb turned right and down in front of neighbors house and rear end then hit center of light pole for $5,000 damage also all plastic dash, cup holder, and sunglass holder all broken in large pieces out of dash. *tr | |||
| 08/17/2007 | 52355 | 1 | |
| Truck has 52000 miles, 5.9l gas engine, 4 speed auto tranny, and has been babied, never been off-road or pulled a trailer. on 8/17/2007 i made a couple of short trips and when got home i went to back into driveway and reverse gear did not engage. it worked fine earlier that day, then nothing. put my obd-ii scanner on it and no code, checked linkage and it is in proper working order. *jb | |||
| 09/28/2006 | 2 | 10/09/2002 | |
| 2002 dodge ram 2500 3/4 ton diesel,4 spd auto transmission. transmission doesn't always down shift in to 1st gear after a stop. trans starts in 2nd gear making acceleration very sluggish. june 1, 2005 had dealer replace governor solenoid and pressure sensor transducer at a cost of over $700. truck only had 88240 miles. september 28, 2006, the very same symptoms plaque the transmission again, with 133840 miles. *jb | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 10/30/2002 | 500 | 40 | 09/17/2002 |
| Tl*the contact owns a 2002 dodge ram 2500. the contact stated that the clutch locked up and the vehicle was inoperable. while driving 55 mph, it seems as if the clutch releases and the rpms increase before the vehicle begins to drive normally. the contact took the vehicle to a dealer approximately twelve times, but they can never duplicate the failure. the clutch has been replaced twice. the failure occurs intermittently. the current mileage was 35,000 and failure mileage was 500. updated 01/24/08 *bf the dealer stated wiring plug fuse blown, alarm will go off with key in ignition or not, pdc cover broken, difficult to start in cold weather, noticed a burning smell, and fuel injection. updated 01/24/08 *tr | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 12/21/2003 | 50000 | 1 | 05/02/2002 |
| Have had nothing but trouble with my 02 ram 2500 truck. rear brake pads had nothing but rust holding the pads in place, had the turbo and fuel pump replaced, u-joints and yoke on 4wd shaft worn out and hanger bearing on rear drive shaft worn out at about 70,000mi, tail gate cable broke after only two years, when clicking from high beam to low beam occasionally all lights go out, cannot use heated mirrors because they will blow a fuse and i won't have any heat, and now all ball joints and tie rod ends are worn and need replaced. i bought this truck new with only 75 miles on it, when i had the fuel pump and turbo replaced at around 78,000 miles, my mileage increased from about 350 miles per tank to about 550 miles per tank of fuel. highway driving is much higher mpg. fuel gage no longer works, empty at half tank of fuel now. was quarter tank and empty. i'm sure the transmission will be next, i've been putting special fluid additive in that, this seems to help with smoothness of shifting and power. never ever will i waste my money on a vehicle made by the big three again. there is a good reason why toyota is taking over the market.*tr | |||
| 1000 | 1 | ||
| Driveshaft fell off in the driveway. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 11/17/2002 | 500 | 1 | 09/17/2002 |
| Tl*the contact owns a 2002 dodge ram 2500. the contact experienced issues with the 6-speed manual transmission in his vehicle. the clutch would fail while driving at various speeds. in addition, the gears would slip as if the clutch were depressed and the contact smelled a burning odor while driving in reverse. he took the vehicle to multiple dealers more than ten times. one of the dealers installed a new clutch, but it failed 10,000 miles later. at approximately 34,000 miles, the dealer repaired the clutch again; however, the issue recurred. the manufacturer offered no assistance. the current mileage was approximately 37,000 and failure mileage was approximately 500. updated 1/5/09 *cn the consumer also stated when backing up his trailer there was a burning smell coming from the clutch area. a transmission shop examined the clutch and pressure plated and discovered the clutch was worn and the pressure plate had heat marks from clutch slippage. the mechanic also stated the pressure plate appeared much older than the clutch itself because of the large strands of fiber stuck in the cover that appeared to be from the previous clutch that came apart. the engine light had illuminated. it was determined that the fuel injection pump needed to be replaced. updated 1/09/09. *jb | |||
| 07/10/2004 | 50000 | 15 | 06/27/2004 |
| Dt: 2002 dodge ram 2500 hd quad cab 4 wheel drive slt. the truck has been in the repair shop at least 15 times for not having any power. this happened mainly when towing a trailer. prior to purchasing the truck the dealer replaced the fuel injection pump and fuel pump. they have been replaced 3 times last year. the dealer said that transmission was not programmed for the size tires that were on the vehicle. also, turbo- charger was bad, and they replaced it, but, it did not work. took back vehicle o dealer, and they replaced all parts again. the last time that consumer took vehicle to dealer, the dealer stated there was nothing else to be done. this vehicle has a 5.9 liter ho cummings engine, turbo diesel, manual transmission. the truck has no power when pulling a trailer.*ak | |||
| POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY | |||
| 10/30/2002 | 500 | 40 | 09/17/2002 |
| Tl*the contact owns a 2002 dodge ram 2500. the contact stated that the clutch locked up and the vehicle was inoperable. while driving 55 mph, it seems as if the clutch releases and the rpms increase before the vehicle begins to drive normally. the contact took the vehicle to a dealer approximately twelve times, but they can never duplicate the failure. the clutch has been replaced twice. the failure occurs intermittently. the current mileage was 35,000 and failure mileage was 500. updated 01/24/08 *bf the dealer stated wiring plug fuse blown, alarm will go off with key in ignition or not, pdc cover broken, difficult to start in cold weather, noticed a burning smell, and fuel injection. updated 01/24/08 *tr | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 06/14/2002 | 4 | ||
| Transfer case has gone out four times in vehicle, always while driving. on two occasions transfer case disintegrated. consumer saw smoke coming from rear of vehicle, then heard pieces falling and vehicle began to vibrate, then slow down. on two occasions consumer heard noises, and took vehicle to dealer where transfer case was replaced. *ak | |||