Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/10/2002 | 1 | 02/28/2002 | |
| Truck wonders all over the road, bump steer. *jb | |||
| Upon purchasing vehicle and after accumulating 500 additional miles steering would make a tremendous grinding noise. problem has progressed to turning either direction with same noise problem with additional popping. dealership replaced steering column and shaft with no change in condition. *ak | |||
| SUSPENSION - FRONT | |||
| 06/16/2011 | 64000 | ||
| Tl. the contact owns a dodge ram 2500. the contact stated while parking the vehicle the contact applied the brakes and the vehicle would not stop. the contact heard a clicking noise before the vehicle stopped. the contact took the vehicle to the dealer and the dealer notice damage to the front suspension. the contact had the front suspension replaced by the dealer. the contact called the manufacturer regarding the front suspension and they stated the vehicle was out of warranty. the contact stated the vehicle was unsafe to drive. the failure mileage was 64,000. jo | |||
| 12/21/2003 | 50000 | 1 | 05/02/2002 |
| Have had nothing but trouble with my 02 ram 2500 truck. rear brake pads had nothing but rust holding the pads in place, had the turbo and fuel pump replaced, u-joints and yoke on 4wd shaft worn out and hanger bearing on rear drive shaft worn out at about 70,000mi, tail gate cable broke after only two years, when clicking from high beam to low beam occasionally all lights go out, cannot use heated mirrors because they will blow a fuse and i won't have any heat, and now all ball joints and tie rod ends are worn and need replaced. i bought this truck new with only 75 miles on it, when i had the fuel pump and turbo replaced at around 78,000 miles, my mileage increased from about 350 miles per tank to about 550 miles per tank of fuel. highway driving is much higher mpg. fuel gage no longer works, empty at half tank of fuel now. was quarter tank and empty. i'm sure the transmission will be next, i've been putting special fluid additive in that, this seems to help with smoothness of shifting and power. never ever will i waste my money on a vehicle made by the big three again. there is a good reason why toyota is taking over the market.*tr | |||
| 02/05/2004 | 23000 | 1 | 10/13/2001 |
| Since new my dodge 2500 4x4 diesel p/u has worn the outside of the front tires. with only 23000 miles i have just purchased new tires. the mechanic at the tire store was kind enough to inform me this is a well known defect with dodge trucks, and there is a fix. this would cost me between $250.- $350. depending on labor. i do not believe the consumer should have to pay for this inherent problem because of manufacturer oversight and potential accidents. *jb | |||
| 10/19/2003 | 26000 | 3 | |
| While driving there was severe vibration in the front end of vehicle. consumer managed to pull over, checked out problem, but found nothing. took vehicle to dealership. mechanic attempted to repair the vehicle 3 times, but the problem has not resolved.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 12/01/2004 | 35100 | 1 | 05/10/2003 |
| An excess of 50 thousands of play in the upper and lower ball joints of my 2002 dodge 2500 4x4 quad cab diesel has been detected by two independent service shops. the dealer, southtown dodge, refuses to replace the ball joints under warranty, citing only 20 and 24 thousandths play with 30 thousandths allowable. over the last 5000 to 6000 miles, the ball joint wear has caused the steer tires to wear rapidly and erraticly steers itself when in motion. the dealer offered to replace the ball joints for around $800 if i am so concerned. *ak | |||
| 17000 | 1 | 03/01/2002 | |
| The vehicle's tie rods and ball joints experienced problems. please provide any additional information. *nm *mr | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 12/01/2004 | 35100 | 1 | 05/10/2003 |
| An excess of 50 thousands of play in the upper and lower ball joints of my 2002 dodge 2500 4x4 quad cab diesel has been detected by two independent service shops. the dealer, southtown dodge, refuses to replace the ball joints under warranty, citing only 20 and 24 thousandths play with 30 thousandths allowable. over the last 5000 to 6000 miles, the ball joint wear has caused the steer tires to wear rapidly and erraticly steers itself when in motion. the dealer offered to replace the ball joints for around $800 if i am so concerned. *ak | |||
| 17000 | 1 | 03/01/2002 | |
| The vehicle's tie rods and ball joints experienced problems. please provide any additional information. *nm *mr | |||
| SUSPENSION - REAR | |||
| 12/17/2001 | 12/01/2001 | ||
| This truck has a violent vibration bouncing osilaltion on the freeway. other truck don't do this. the dealer says no problem with it and they wont do anything. i complained after 1 mile of ownership. the truck is not safe. no statement was given to me that i was getting a truck that can't be used to drive at normal freeway speeds. adding 500lbs in the bed does nothing to help.then i was told i need a camper added so i got one. it's a $2,200 mistake. now i am told to try some rubber spring shackles called velvet rides. they seem to make it better except now when applying the brakes the whole truck unloads and the rear lifts up and looses rear traction too easy. im taking them off im not the only one with this problem with front and rear end problem. *ak | |||