Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/12/2012 | 135500 | ||
| The entire dashboard is cracking and disintegrating. obviously due to substandard material and/or workmanship. this is leaving pieces of plastic with very sharp jagged edges and points covering the top of the dashboard. this is a very dangerous condition as these sharp edges can cut or blind someone in even a minor accident. | |||
| 08/01/2007 | 61000 | ||
| I was manuvering in a parking lot backing up and bumped into a lift gate on a truck then part of dash top came off and fell into lap ,later complete dash bezel fell off while going down road i had to grab before it got tangled up in steering wheel ,now there are cracks all in dash and glove bok dash seems like its gonna fall apart i tried to get dealership that i purchased from to repair but they wouldnt do anything and have since closed this is a very dangerous situation i paid 40k for a truck that is falling apart dodge/chrysler should fix this and make it right very good truck otherwise | |||
| 06/11/2011 | 30000 | ||
| 2002 dodge dashboard is completely failed. falling in and creating sharp objects in behind dash and on floorboards. pulled a sharp shard of plastic from my sons mouth 2 days ago that i had missed from the floor board. the plastic made his mouth bleed. i'm very glad he didn't try to swallow it. i hope others are aware of this and keep the small objects from the children also!! dodge needs to fix this saftey problem. not to mention what all those plasitc shards would do in an high speed impact scenario. please let's get this problem fixed with all new reliable safe material. dodge offered me a free dash the last time i called them however they wanted me to pay for labor. the product i asked is the exact same and has not been updated. i'm not paying for this to just happen again even if it is for labor only. it also suggests they know it is a severe problem or they wouldn' t have offered that to me. (related vehicle information: model year=2002, make=dodge, model=ram 2500) | |||
| 03/01/2011 | 87000 | ||
| The dash of my 2002 dodge ram 2500 has cracked and large pieces have broken and fallen inside exposing the wiring and could become a potential hazard in the event of an accident. | |||
| 10/10/2002 | 73000 | ||
| My 2002 dodge ram 2500 pickup dash board is disintegrating. it has been well taken care of and i have not used any solvents or products on it for cleaning other than soap and water. i also have a 1999 dodge ram that did the exact same thing.it is a disgrace. pieces were nearly swallowed by my young child! | |||
| 08/16/2008 | |||
| I have a 2002 dodge ram 2500 and the dashboard had completely cracked and peced away. there are sharp plstic pieces i find everywhere. they slide under the pedals and cause a distraction. im constantly gathering peices large and small from my dash falling through while i drive. the glare it makes on the windshield also is a destraction. i find myself looking at this monstrosity and not on the road. this needs to be fixed and most certainly should be a recall. why would i buy another one when its just going to cause the same problem and upset me. | |||
| 01/13/2010 | 145000 | ||
| Dash board cracking right down the middle from front to back | |||
| 08/20/2009 | 1 | ||
| My 2002 dodge ram dash is falling apart. it is a two part dash, with both parts cracked apart and getting worse. now a piece is inside the dash system over the steering wheel. this seems to be a well known problem as when i went to the local dodge dealership and showed the issue to the parts representative, he indicated that he knew all about this issue. replacement parts are close to $400 for each part, or almost $800 for both defective dash parts, not counting the labor for removing the dash to remove the bad parts and install new ones. i am concerned about dash pieces falling inside the dash and causing electrical problems that may affect a safe drive. *tr | |||