Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 05002 | 04/28/2005 | 10015075 | New water pump for 3.7l engine - no longer common with 4.7l. advanced service information #05-002. *tt | 05/17/2005 | |
| 1801705 | 04/21/2005 | 10015060 | Long crank times in ambient temperatures below freezing. *tt | 05/17/2005 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| 28 | 10/01/2002 | 10000331 | Customer satisfaction notification to tighten the diesel engine cooling fan which may become loose and separate from the pulley. *tt | 02/24/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/21/2011 | 70000 | ||
| Tl* the contact owns a 2003 dodge ram 2500 diesel. the contact was driving 55 mph when the vehicle stalled without warning. the contact stated that when the failure occurred, he was unable to engage the power steering or brakes. the contact believed that the failure was a safety hazard. the contact stated that he experienced the same failure on a 2004 ram 2500 and it was found that the fuel pump had failed and that caused the vehicle to stall sporadically. the vehicle was not inspected for the failure. the failure and current mileages were 70,000. | |||
| 10/21/2011 | 70000 | ||
| Tl- the contact owns a 2003 dodge ram 2500 diesel. the contact was driving 55 mph when the vehicle stalled without warning. the contact stated that when the failure occurred, he was unable to engage the power steering or brakes. the contact believed that the failure was a safety hazard. the contact stated that he experienced the same failure on a 2004 ram 2500 and it was found that the fuel pump had failed and that caused the vehicle to stall sporadically. the vehicle was not inspected for the failure. the failure and current mileages were 70,000. kmj | |||
| 08/06/2004 | 29341 | 5 | 06/13/2003 |
| The consumer has an on going problem with decelerating when driving 40 mph or more. the vehicle has been to three different dealers on five separate occasions. the computer has been reprogrammed three times, they replaced the throttle sensor and the map sensor and the problem still exists. *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 08/18/2009 | 130000 | ||
| Tl-the contact owns a 2003 dodge ram 2500. the contact stated that the defroster and heater door fractured and the contact was unable to use either component and the winshield would become extremely fogged whenever it would rain. the dealer was contacted who stated there were no recalls for the failure. the manufacturer was not contacted. the failure mileage was 130,000. kmj | |||
| 08/18/2009 | 130000 | ||
| Tl-the contact owns a 2003 dodge ram 2500. the contact stated the defroster and heater door broke. this causes the windshield to be fogged when it rains. the dealer was contacted who stated there are no recalls and he would have to pay for this repairs. the manufacturer was not contacted. the failure mileage was 130,000. mw | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 03/22/2007 | 51220 | 1 | 08/08/2003 |
| Radiator failed on 2003 dodge ram 2500 hemi 4x4 at 51,000 miles. vehicle has a 7/70 drivetrain warranty, however chrysler said that the radiator was not covered. chrysler had me participate in the repair by having me pay $150. dealer would not tell me what was wrong with the radiator. i had to call chrysler corporate and find out what was wrong with it. they admitted that it was a manufacturing defect. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 02/24/2005 | 49900 | 1 | 09/20/2002 |
| 2003 dodge ram 2500 hemi engine stalls out. now truck is in garage because valve spring broke,causing piston and valve failure. dodge dealer would not check all cylinders only the one with problem. 2 weeks passed finally parts are in and they are replacing what broke. *ak | |||
| 04/01/2003 | 8 | 03/21/2003 | |
| Problems with defective brakes on a 2003 dodge ram. *mr the brakes would self engage while the vehicle was in motion, nearly causing accidents, the a/c was always inoperative blowing out hot air, the a/c compressor made a clunking noise when engaged, the vehicle had been back to the dealer for major engine repairs, a broken piston rod was found and could have been the cause for the engine knocking, there was a vibration upon acceleration. *sc *jb | |||
| 03/18/2004 | 10000 | 1 | |
| The fly wheel and the clutch assembly separated and blew off, while driving between 30-40 mph. when this occurred, a part of the clutch assembly became lodged in the floor on the driver's side, and almost severed the driver's foot. also, this failure destroyed the engine block, the entire clutch assembly, bell housing and the transmission. a factory district rep,. came out to inspect the vehicle, but didn't provide a sensible reason for what caused the failure. *jb | |||
| 11/30/2003 | 3400 | 8 | 04/21/2003 |
| The engine misfires and almost stalls. i have to pull into safe area and rev engine to restore power. this is not always convenient, like when it happened going up the mississippi river bridge on i-10 in heavy traffic with an eighteen wheeler behind me doing 70 mph. i have reported problem to dealer but they unable to help because no codes are generated by the computer. they claim that they are not familiar with this type of problem and my experience is unique. on a related/unrelated matter, the muffler has turned blue from overheating and they have told me that this is normal even though it appears like there is a restriction/obstruction in the muffler. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 10/01/2004 | 1000 | 1 | 09/07/2003 |
| I have a 2003 dodge ram 2500 with the cummins diesel engine. with the air conditioning system off, but the ventilation (heat or just cool outside air) on, i have diesel exhaust fumes entering the cab of the vehicle when idling or moving at very slow speeds. the condition goes away with the a/c on or with the vents in the recirculate position - i.e. not drawing outside air in. the smell and gasses are dangerous for any extended period of time and could cause an accident if i breathe them for a long period of time and then attempt to drive.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 03/25/2004 | 2000 | 06/06/2003 | |
| Ohara motors - 5 star dodge dealership in falmouth ma. cannot fix my defective 03 hemi ram. truck was bought new from them last year, and has been back to the dealership twice for the sme 2 problems - and each time i have had to take the truck back with the problem not being fixed. truck has had a ticking sound that has gotten so loud, it now sounds like a sewing machine at idle. also, truck has a driveline vibration that has gone from subtle, to extremely and obnoxiously bad. ohara says that chrysler may have a solution in 90 days or so, and that i have to live with this! i want my money back, i have lost time at work, money, and lots of aggravation. i feel with a 7 yr.70k warranty, i should not have to 'live' with this problem. please help me! | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 06/20/2003 | 29000 | 4 | 06/10/2003 |
| Carbon monoxide was getting into the vehicle when air conditioner or heater was used. a dealer inspected the vehicle on 4 separate occasions, and they were unable to locate the problem.*ak | |||