Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 08/01/2012 | 150000 | 1 | |
| Low beam head lights come on and off randomly when in the on position. *tr | |||
| 08/01/2012 | 150000 | ||
| Low beam head lights come on and off randomly when in the on position. | |||
| 06/01/2008 | 70000 | ||
| Tl* the contact owns a 2004 dodge ram 25000. the contact stated at the directional signals and the windshield wiper failed. when the right directional signals was activated, the left directional would flash and the windshield wiper would not clear the windshield. the vehicle was taken to the dealer where the dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 70,000 and the current mileage was 136,000. | |||
| 10/01/2011 | 400000 | ||
| Either the power control module (fusebox) failed or the forward control module did (the part under the fusebox. several lighting groups will go out even when driving down the road, including headlights. i have no doubt this is a safety hazzard to have your headlights become unfunctional at night while driving. how i know it is a big issue that dodge has not felt necessary to issue a safety recall is because when i went to order the part i was told it is on at least a 6 week back order. there are so many owners having the same problem they can't make them fast enough to keep up. so that means 2004 dodge ram pickup owners have to let their vehicles sit in the garage for 6 weeks as it is not safe to drive them until they receive the part. i have had similar problems with dodge and until they are forced by you to issue a safety recall they won't. also, it is dodge's past action in that they will put the same part on a vehicle that they originally put on the vehicle and it will do the same thing, fail. you should force them to identify the problem, identify the weakness, improve the part and replace it at their cost....not just replace the bad part with another bad part. the part (s) cost between $400 and $500 +labor. | |||
| 01/13/2011 | 61125 | ||
| While driving my 2004 ram 2500 at night, all lights suddenly turned of. after hitting the dash they came back on but would go on and off on their own. this has happened 10 or 12 times now in the past month but the dealer says it is not their problem. i was told it will cost $900 to repair. | |||
| EXTERIOR LIGHTING - BACK UP LIGHTS - SWITCH | |||
| 08/04/2004 | 18 | 1 | 02/11/2004 |
| I have a 2004 dodge ram 2500 with a 6 speed manual transmission. the sensor in my manual transmission that turns on my reverse lights failed. i replaced my sensor and the problem was solved. i am concerned because not only can i not see when backing up, other drivers are not alerted to my vehicle moving in reverse which could be dangerous to myself and others. there seem to be quite a few of these failures because the part was on backorder from the manufacturer. *nm | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 12/15/2009 | 89000 | 1 | |
| Headlights malfunctioned attributed to the front control module according to chrysler star representative.this is a known problem that the dealer was not prepared or able to diagnose. according to chrysler star support desk the front control module p/n 56051036ad has a known problem. i was only able to find this out after calling chrysler customer service and insisting that the dealer call their star support desk and open an incident. the rep at the support desk immediately told the service tech that the front control module had a known problem. the intermittent failure created a safety hazard on the highway by not functioning at all or malfunctioning. lights on truck can fail at any time headlights,taillights,brake lights because of this front control module there is no backup on the system when it fails. here is the link to a service bulletin put out by dodge http://www.xkjeeps.com/tsb/tsb_xk_0806005.pdf. this should be a recall item !! *tr | |||
| 12/25/2004 | 1 | 08/19/2004 | |
| I own a 2004 2500 dodge ram pick-up. when the high beam headlights are turned on, the low beam lights and the driving lights are disabled. the result is a lack of light being cast upon the roadway. the high beams alone only cast a hazy beam that when used off highway is dangerous because you cannot see the ground in front of you. on the highway they do no more than blind oncoming cars and leave the road in a shadow. there are many postings on this subject on the web forum, dodgeramforum.com if you use the link below it will take you directly where most of the complaints are. i believe it only a matter of time before there is a serious accident because of this problem and that the dodge company needs to have a fix for this problem as there is now a company called bright lights making a fix for this. http://www.dodgeforum.com/forumid_106/tt.htm. *nm | |||