Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 08V641000 | CHRYSLER LLC | from 01/01/2007 to 11/05/2007 | V (Vehicle) | 108429 | 01/26/2009 | MFR | CHRYSLER GROUP LLC | 12/05/2008 | 12/05/2008 | |||||||
| Defect Summary | Chrysler is recalling 108,429 my 2007-2008 dodge ram 2500 and 3500 pickup trucks equipped with 6.7l diesel engines. a silencer pad can sag and contact the exhaust gas recirculation (egr) cooler. | |||||||||||||||
| Consequence Summary | This could result in an engine compartment fire. | |||||||||||||||
| Corrective Summary | Dealers will add a bracket to support the engine compartment silencer pad adjacent to the egr cooler. the recall is expected to begin during december 2008. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. h34.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-18-024-09 | 08/06/2009 | 10032004 | Dodge/chrysler: mil illumination and stationary desoot and other enhancements. involves selectively erasing and reprogramming the engine control module (ecm) with new software. *pe | 02/03/2010 | |
| 11-001-08 | 05/21/2008 | 10025162 | Turbocharger cleaning procedure due to excessive soot accumulation for 2007-2008 (dh/d1) ram truck (2500/3500). *pe | 07/15/2008 | |
| 08-007-08 | 03/04/2008 | 10024966 | No engine crank or no engine start due to electronic lockup of the wcm/skreem. *nj | 06/11/2008 | |
| 1804407 | 10/12/2007 | 10023422 | Mil illumination due to diagnostic trouble code (dtc) p0524 - engine oil pressure too low. *kb | 12/10/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| SB-09-002-09 | 06/13/2009 | 10031004 | Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies. | 12/30/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||||
| SB-09-002-09 | 06/13/2009 | 10031004 | Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies. | 12/30/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 07037 | 09/25/2007 | 10023197 | 2007 - 2008 (dh/d1) ram truck - cummins 6.7l - excessive exhaust soot accumulation. *nj | 11/01/2007 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-18-016-10 | 04/30/2010 | 10034230 | Dodge: ccn update required with j35 recall. involves verifying emission recall g30-replace oxygen sensor module and reprogram ecm has been performed. if not, perform first. verifying software level, and if necessary, selectively erasing | 10/27/2010 | |
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| 1100307 | 05/21/2008 | 11-002-08 | 10023396 | Cummins 6.7l diesel turocharger - necessary system inspections and tests. *nj updated 6/17/08. *nj | 12/06/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 08/15/2008 | 13000 | ||
| Tl* the contact owns a 2008 dodge ram 2500. the contact stated that the vehicle would not respond to acceleration attempts. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the turbo would have to be replaced. the vehicle was repaired however, the contact continued to experience the failure. the vehicle was taken to the dealer a second time. the technician then stated that the particulator system would have to be replaced. additionally, the exhaust system was leaking coolant. the technician advised the contact that the egr system would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 13,000. | |||
| 08/15/2008 | 13000 | ||
| Tl- the contact owns a 2008 dodge ram 2500. the contact stated that the vehicle would not respond to acceleration attempts. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the turbo would have to be replaced. the vehicle was repaired however, the contact continued to experience the failure. the vehicle was taken to the dealer a second time. the technician then stated that the particulator system would have to be replaced. additionally, the exhaust system was leaking coolant. the technician advised the contact that the egr system would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 13,000. kmj | |||
| 08/15/2008 | 13000 | ||
| Tl- the contact owns a 2008 dodge ram 2500. while stopped the driveway the contact attempted to accelerate but the vehicle would not respond. the vehicle was taken to the dealer for diagnostic testing. the technician stated the turbo would have to be replaced. after the repair the contact continued to experience a failure. the vehicle was taken to the dealer a second time. the technician stated the particulator system would have to be replaced. additionally, the exhaust system was leaking coolant. the technician stated the egr system would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 13,000. da | |||
| ENGINE AND ENGINE COOLING | |||
| 12/25/2011 | 40800 | ||
| Tl- the contact owns a 2008 dodge ram 2500. the contact was driving approximately 65-70 mph when the vehicle stalled and the check engine light illuminated. the vehicle was towed to the dealer where they advised the contact that the converter deisel exhaust needed to be replaced. the vehicle was repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 40,800. kmj | |||
| 12/25/2011 | 40800 | ||
| Tl-the contact owns a 2008 dodge ram 2500. the contact stated while driving approximately 65 to 70 mph when the vehicle suddenly stalled and the check engine light had illuminated. the vehicle was towed to the dealer and they advised him that the converter deisel exhaust had needed to be replaced. the vehicle was repaired for the oxygen sensor. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 40,800. tb | |||
| 12/29/2008 | 2951 | ||
| Tl* the contact owns a 2008 dodge ram 2500 diesel. the contact stated that the check engine lamp illuminated. the contact mentioned that the failure occurred several times. the vehicle was taken to the dealer who diagnosed that the catalytic converter and oxygen sensors were defective and needed to be replaced. the remedy failed to repaired the problem. the vehicle was taken back to the dealer who diagnosed that the turbo and egr temp tube needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 2,951 and the current mileage was 45,000. | |||
| 12/29/2008 | 2951 | ||
| Tl - the contact owns a 2008 dodge ram 2500 diesel. the contact stated that the check engine lamp illuminated. the contact mentioned that the failure occurred several times. the vehicle was taken to the dealer who diagnosed that the catalytic converter and oxygen sensors were defective and needed to be replaced. the remedy failed to repaired the problem. the vehicle was taken back to the dealer who diagnosed that the turbo and egr temp tube needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 2,951 and the current mileage was 45,000. rvk | |||
| 12/29/2008 | 2951 | ||
| Tl - the contact owns a 2008 dodge ram 2500 diesel. the contact stated that the check engine lamp illuminated. the contact mentioned that the vehicle experience the failure several times. the vehicle was taken to the dealer who diagnosed that the catalytic converter and oxygen sensors were defective and needed to be replaced. the remedy failed to repaired the problem. the vehicle was taken back to the dealer who diagnosed that turbo and egr temp tube needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 2,951 and the current mileage was 45,000. pm | |||
| 07/01/2010 | 30000 | ||
| Tl*the contact owns a 2008 dodge ram 2500 mega cab. when the contact attempted to accelerate, the vehicle stalled intermittently without warning. the dealer was unable to duplicate the failure. a complaint was filed with the manufacturer. the vehicle was not repaired. the current mileage was 41,000 and the failure mileage was 30,000. | |||
| 10/18/2008 | 1500 | ||
| Tl- the contact owns a 2008 dodge ram 2500 diesel. the contact stated when the emission control system loads it slows the vehicles acceleration. this has been a problem since the vehicle was purchased. the dealer stated they did what the contact calls a flash system check, but this has not corrected the problem. the contact stated this mostly when the vehicle is driving through city streets, when the vehicle will be in a stop and go position. the system did not accept the vin at the time of the complaint. the failure mileage was 1500 and the current mileage was 12000.rl | |||
| 04/04/2008 | 1 | ||
| My husband and i bought a new 2008 dodge ram 2500 diesel a year ago. within the first 500 miles the check engine light came on. we called the dealer and were told this was normal and not to worry, just drive the truck, stop, turn it off, restart and drive it, until the light goes off. the light turned off the next time we started the truck, so we figured it was ok, maybe we were overreacting. well a month later it happens again, we called the dealership and were told the same thing, don't worry, just start it, drive, turn it off, and turn it back on. we took the truck in the third time this happened, they told us it was no big deal, that this was a normal problem and the emissions sensor just needed a cleaning, which they did. we were told when we picked it up that everything was fine, but two weeks later it happened again, we took it back to the shop and they cleaned the sensor again. right after we got the truck back, we had absolutely no power, it struggled to get up a small hill, we took it back to the shop, and they held it for four days. when we got it back they told us there was absolutely nothing wrong with it, but the next time this happened bring it right back and they would replace the turbo and the emissions sensor again. we have only owned this truck for a year, and i have called dodge with my complaint but was told to email the complain, and when i emailed it, i was told to call, which to me seems like a run around. we were told by the mechanic at the dealer this was a ongoing issue but there was nothing he could do about it, except for continuing to clean the sensors or replacing the turbo, which will still not stop the problem. *tr | |||
| 12/01/2008 | 5000 | ||
| Tl*the contact owns a 2008 dodge ram 2500. while performing regular maintenance on the vehicle, the contact found a defect in the egr cooler and firewall pad. the firewall installation pad made contact with the egr cooler on the engine, which could result in a fire. the manufacturer stated that they had no information for nhtsa campaign id number 08v641000 (engine and engine cooling:engine:diesel). the dealer stated that they could cut the installation out of the vehicle; however, the contact was hesitant to agree with that type of repair because it would affect the heating system in the vehicle. the failure and current mileages were less than 5,000. | |||
| 04/18/2008 | 4396 | 1 | |
| Dodge diesel turbo sooting up. can not even drive the truck without the turbo sooting up. goes back to the dealer every week or two. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/08/2009 | 18000 | 1 | |
| On my 2008 dodge ram 2500 diesel pickup truck sometimes when you accelerate, there is little to no response except black smoke billowing from the exhaust. you have to press the accelerator completely to the floor to get any response, and then it will only do maybe 5-10 mph. maximum. this happens at random times, and there seems to be no way to predict when it will happen. it happens from a stopped position, as well as accelerating to pass a vehicle at highway speeds. in the case of highway (passing a vehicle) speed, the engine will lose power, but will not completely quit. in either case, you must pull over, turn off the vehicle, and restart it for it to perform normally. this problem first began in late july, 2009. i took the truck to the dealer for repairs on august 14th. 2009. according to the work order (invoice), they replaced a particulate filter, and did a turbo test. the check engine light came back on about 3.5 miles after i left the dealer, and the truck was billowing heavy black smoke. when i took it back to the dealer for the same repair, i was told they were going to do the same thing. a new filter, and a turbo test. they did not have a filter in stock, so they did not make any repairs, and they told me they did not expect this to repair the problem anyway, as it had no affect the last time they did it. the latest incident occurred on october 8, 2009. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/10/2011 | 42000 | ||
| When this diesel truck cleans its particulite filter i get a strong fuel smell oder in the cab when stopped at a stop light or stop sign. this cleaning of the d.p.r. filter happens every 100 or so miles driven and last for about 20 miles. when the oder occurs my eyes burn, and i cough alot. so far the dodge dealers are unable to fix my problem. i have taken the pick up truck to two differant dealers trying to get relief from this problem. | |||
| 02/15/2009 | 16500 | ||
| Tl- the contact owns a 2008 dodge ram 2500 diesel. the contact stated that the inside of the vehicle would smell as if exhaust or liter fluid was entering the cab of the vehicle. the odor was so overpowering that it caused irritation to the eyes and illness. the contact stated that the failure was most prominent when the heater was activated and was intermittent. the vehicle was taken to the dealer but the dealer was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 16,500 and the current mileage was 31,000. kmj | |||
| 04/10/2011 | 42000 | ||
| When this diesel truck cleans its particulite filter i get a strong fuel smell oder in the cab when stopped at a stop light or stop sign. this cleaning of the d.p.r. filter happens every 100 or so miles driven and last for about 20 miles. when the oder occurs my eyes burn, and i cough alot. so far the dodge dealers are unable to fix my problem. i have taken the pick up truck to two differant dealers trying to get relief from this problem. | |||
| 02/15/2009 | 16500 | ||
| Tl- the contact owns a 2008 dodge ram 2500 diesel. the contact stated that the inside of the vehicle would smell as if exhaust or liter fluid was entering the cab of the vehicle. the odor was so overpowering that it caused irritation to the eyes and illness. the contact stated that the failure was most prominent when the heater was activated and was intermittent. the vehicle was taken to the dealer but the dealer was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 16,500 and the current mileage was 31,000. kmj | |||
| 04/10/2011 | 42000 | ||
| When this diesel truck cleans its particulite filter i get a strong fuel smell oder in the cab when stopped at a stop light or stop sign. this cleaning of the d.p.r. filter happens every 100 or so miles driven and last for about 20 miles. when the oder occurs my eyes burn, and i cough alot. so far the dodge dealers are unable to fix my problem. i have taken the pick up truck to two differant dealers trying to get relief from this problem. | |||
| 02/15/2009 | 16500 | ||
| Tl- the contact owns a 2008 dodge ram 2500 diesel. the contact stated that the inside of the vehicle would smell as if exhaust or liter fluid was entering the cab of the vehicle. the odor was so overpowering that it caused irritation to the eyes and illness. the contact stated that the failure was most prominent when the heater was activated and was intermittent. the vehicle was taken to the dealer but the dealer was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 16,500 and the current mileage was 31,000. kmj | |||
| 02/15/2009 | 16500 | ||
| Tl- the contact owns a 2008 dodge ram 2500 diesel. the contact stated the inside of the vehicle smells like exhaust is coming into the cab of the vehicle. the contact stated it smells like liter and fluid and it has irritated the eyes and make them feel sick. the vehicle seems to have the failure occurs more often when the heat is running compared to when the air conditioner is running. the failure is intermittent and has not occurred when taken to the dealer. the dealer said they could not find a problem with the vehicle. the failure mileage was 16,500 and the current mileage was 31,000.rl | |||
| 05/10/2009 | 420 | 1 | |
| Exhaust leak into cab of truck is a diesel and actually makes you ill when riding in it. 4 attempts by dealer have failed to rectify problem. i placed a co meter in cab and it went off the scale which goes to 99 ppm. *tr | |||
| 10/08/2009 | 18000 | 1 | |
| On my 2008 dodge ram 2500 diesel pickup truck sometimes when you accelerate, there is little to no response except black smoke billowing from the exhaust. you have to press the accelerator completely to the floor to get any response, and then it will only do maybe 5-10 mph. maximum. this happens at random times, and there seems to be no way to predict when it will happen. it happens from a stopped position, as well as accelerating to pass a vehicle at highway speeds. in the case of highway (passing a vehicle) speed, the engine will lose power, but will not completely quit. in either case, you must pull over, turn off the vehicle, and restart it for it to perform normally. this problem first began in late july, 2009. i took the truck to the dealer for repairs on august 14th. 2009. according to the work order (invoice), they replaced a particulate filter, and did a turbo test. the check engine light came back on about 3.5 miles after i left the dealer, and the truck was billowing heavy black smoke. when i took it back to the dealer for the same repair, i was told they were going to do the same thing. a new filter, and a turbo test. they did not have a filter in stock, so they did not make any repairs, and they told me they did not expect this to repair the problem anyway, as it had no affect the last time they did it. the latest incident occurred on october 8, 2009. *tr | |||
| 11/18/2008 | 10000 | 1 | |
| Epa driven dpf filter on cummins diesel 2008 2500 truck is always causing problems with check engine light. dealers have had to put a port on turbo, clean exhaust, wrap exhaust, and claim that customers are idling too much. pollution control devices are obviously bad design. they burn extra diesel in exhaust to burn soot and make mileage go down by 10mpg. 2006 to 2008 change lost significant mpg. the 6.7l engine needs addressing with final fixes that won't continue to make customers go to dealer over and over again for repairs. *tr | |||
| 10/18/2007 | 0 | 1 | |
| I took delivery of my dodge 2500 mega cab pickup with the cummins 6.7 diesel motor. almost since the first day, i have had the truck back to the service department at the dealer for a failing emission system. the dpf and regeneration system is constantly clogging and rendering my vehicle undrivable. when this occurs, i return to the dealer, have the part cleaned, or replaced, and i am told that it will occur again. according to my dealers service manager, and dodge, there is no known fix for this problem. upon speaking to dodge customer service regarding a buyback of my vehicle, i have been hung up on, put on hold for hours, told my dealer has to buy it back, or told to hire a lawyer. when researching this matter, i have found that i am not alone with these types of problems with the new 6.7 dodge trucks. i need to know what recourse i have in this matter with dodge, or my dealer directly. *tr | |||