Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
02/28/201242000
 Tl* the contact owns a 2008 dodge ram 2500. the contact stated that the windshield wipers malfunctioned and the passenger side wiper would only operate rapidly. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 09v084000 (visibility:windshield wiper/washer:motor). the vehicle was not repaired. the failure and current mileage was 42,000.
02/28/201242000
 Tl- the contact owns a 2008 dodge ram 2500. the contact stated that the vehicle windshield wipers were malfunctioning. the contact mentioned that the passenger side wiper quick working. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on recall nhtsa campaign id number: 09v084000 (visibility:windshield wiper/washer:motor). the vehicle was not repaired. the failure and current mileage was 42,000. pm
01/12/200986001
 2008 dodge ram 2500 heavy duty 4x4,diesel engine,quad-cab,short bed. the windshield wipers failed to work . when i first noticed the problem a couple of weeks ago i was leaving a car wash and just happened to turn the wipers to thehigh position on the switch and they stopped working right where they were on the windshield. i changed the switch back to the low speed and they started working again. i made an appointment with the dealership to have it fixed,while i was waiting for the day of my appointment the windshield wipers still would not function at all on the high setting, i looked in the owners manual to see if it was a fused item that maybe i just needed to replace a fuse and monitor further incase it was blowing the fuse for a reason , but there was no listing for the wipers in the fuse section of the owners manual, i then noticed the wipers were not working in all the positions on the switch intermittently some times they worked some times they didn't, and it didn't have a pattern of when they would work or not ,just if they came ,on they came on ,if not they wouldn't ,no matter how many times you turned the switch off and on or the truck off and on, once or twice they seemed to be moving slower than normal in the low setting then sped up to the right speed. my problem is with safety of it .here we are getting bad weather,ice ,snow rain ,salt spray from other drivers etc. and not knowing when or if they are going to fail is a safety issue ,you can drive all day use them ten times,then some car pass spray road grime all over your windshield and have them not work and loose total visibility. may even crash. i took my truck in on its appointment only to find three others there for the same reason... parts are on back order and no time line on when they will arrive and how long it takes to fix once it is dropped off , they said i could leave the truck or take it. no loaner vehicle or nothing . just here's your broken 4 month old , $46,000 truck back. *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
11/29/20121
 Mode heat door failure causing defrost/heating problems when necessary. fogging of interior windows. *tr
VISIBILITY/WIPER
12/19/2012560001
 Turn signals had been operating erratically for about 10k miles. misty day, turned wiper switch on to intermittent, nothing. moved switch to continuous, nothing. pushed washer button, nothing. had 'smart switch' changed. wipers and washers worked immediately after delivery. less than 1 week and less than 1,000 miles later, no wipers. original and replacement switches were oe parts. can live without the turn signals. dangerous to operate in anything but sunny days without wipers and washers. *tr
12/19/201256000
 Turn signals had been operating erratically for about 10k miles. misty day, turned wiper switch on to intermittent, nothing. moved switch to continuous, nothing. pushed washer button, nothing. had 'smart switch' changed. wipers and washers worked immediately after delivery. less than 1 week and less than 1,000 miles later, no wipers. original and replacement switches were oe parts. can live without the turn signals. dangerous to operate in anything but sunny days without wipers and washers.
07/20/2012755601
 I was driving down the highway and about 10pm it was rainning had wipers on in medium speed wipers kept stopping. had a lot of cars passing by me on on comming lane and they would flash their lights to me to indicate my light was off but the switch is turn on in low beam position. had some friends following me that day as well and they told me that my brake light was not working nor my lights.. the following wednesday which would be july 25 2012 i took my truck to the dealership i bought from ,but all the lights work except for the cargo light and the low windshield wiper warning kept comming on.. the truck has been in there for a week now and on wednesday august 1 2012 i called the dealership to see what is wrong with my truck and the said the tipm has been fried and all the headlights, brake lights, turn signals and wipers does not work any more they have to replace the tipm. i only had the truck for one week and this went out already. it's not good dodge or chrysler should come up with something else so all the safety things don't fail all at once. ## vin passed ## dodge ram 2500 2008 ## *tr