Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 11V350000 | CHRYSLER GROUP LLC | from 02/14/2008 to 03/28/2011 | V (Vehicle) | 242780 | 10/03/2011 | ODI | CHRYSLER GROUP LLC | 07/06/2011 | 07/11/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. | |||||||||||||||
| Consequence Summary | This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V005000 | CHRYSLER LLC | from 02/29/2008 to 11/03/2008 | V (Vehicle) | 32782 | 02/16/2009 | MFR | CHRYSLER GROUP LLC | 01/09/2009 | 01/09/2009 | |||||||
| Defect Summary | Chrysler is recalling 32,782 my 2008-2009 dodge ram 2500, 3500 and 3500 cab chassis pickup trucks equipped with powers and sons steering linkage. the steering linkage drag link inner tie rod to pitman arm ball stud may fracture. also the steering linkage damper attaching the bracket may yield and shift on the linkage. | |||||||||||||||
| Consequence Summary | This could result in a loss of steering control and the restricted ability to turn the vehicle in one direction increasing the risk of a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will replace the steering linkage drag link inner tie rod end assembly, and inspect the steering linkage damper bracket free of charge. the recall is expected to begin on or before february 16, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. h36.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB19-001-11 REVA | 08/09/2011 | 10041904 | Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe | 11/16/2011 | |
| STEERING - RACK AND PINION - PINION SHAFT | |||||
| SB-19-004-10 | 05/29/2010 | 10033731 | Dodge: steering wander. while traveling on a straight stretch of highway, customer may feel the need to provide steering input to correct a vehicle wander condition. *pe | 09/15/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||
| PE11009 | CHRYSLER GROUP LLC | 04/04/2011 | Outer Tie Rod Failure | |||
| On december 23, 2010 chrysler recalled (10v-657) certain 2008-2011 ram 4500 & 5500 vehicles for left (driver) side outer tie rod ball stud shear due to misalignment.the vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of directional stability.odi is aware of 12 complaints of similar failures on 2008-2011 ram 2500 & 3500 vehicles.a preliminary evaluation has been opened to assess ball joint related issues on the subject vehicles.this investigation will determine if the subject vehicles have a similar steering system design that might also present a risk of ball joint failure. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/21/2012 | 32423 | 1 | |
| Was driving on interstate 64 doing 70 mph hit small bump in road after a bridge truck started shaking really bad had to slow down an pull off on side of road to make it quit shaking just about got run over big rig was right behind me seems like this happens to alot of dodge trucks would like to see recall before someone gets killed maybe i should just get rid of the truck not real happy consumer. *tr | |||
| 11/21/2012 | 32423 | ||
| Was driving on interstate 64 doing 70 mph hit small bump in road after a bridge truck started shaking really bad had to slow down an pull off on side of road to make it quit shaking just about got run over big rig was right behind me seems like this happens to alot of dodge trucks would like to see recall before someone gets killed maybe i should just get rid of the truck not real happy consumer | |||
| 09/04/2012 | 61000 | ||
| Tl* the contact owns a 2009 dodge ram 2500. the contact received a recall notice for nhtsa campaign id number: 11v350000 (steering: linkages: tie rod assembly). the vehicle was taken to the dealer who stated that the tie rod did not need to be replaced. the vehicle was then taken to an auto body shop for a paint job, who notified him that the tie rod broke and needed to be replace. the manufacturer was made aware of the failure but refused to reimburse the contact for the cost of the repairs. the failure mileage was 61,000. | |||
| 09/04/2012 | 61000 | ||
| Tl-the contact owns a 2009 dodge ram 2500. the contact received a recall notice for nhtsa campaign id number: 11v350000 (steering: linkages: tie rod assembly). the vehicle was taken to the dealer who stated that the tie rod did not need to be replaced. the vehicle was then taken to an auto body shop for a paint job, who notified him that the tie rod broke and needed to be replace. the manufacturer was made aware of the failure but refused to reimburse the contact for the cost of the repairs. the failure mileage was 61,000. pmb | |||
| 09/04/2012 | 61000 | ||
| Tl-the contact owns a 2009 dodge ram 2500. the contact stated six weeks ago he receive a recall notice. the recall nhtsa campaign id number: 11v350000: steering: linkages: tie rod assembly. the contact took the vehicle to the dealer and was told after inspection that the tie rod on his vehicle did not need to be replaced. the vehicle was then taken to an auto body shop for a paint job and was told the tie rod broke and needed to be replace, which was replace by the auto body shop. the manufacturer was notified but refuses to reimburse the contact $90. they offered no other assistance. the failure mileage was 61,000. mw | |||
| 11/18/2011 | 80000 | ||
| Tl* the contact owns a 2009 dodge ram 2500. while driving approximately 20 mph, the steering became uncontrollable. the contact was able to stop the vehicle and the vehicle was towed to an auto shop. the technician stated that the front drivers side outer tie rod end was fractured and would have to be replaced. the vehicle was repaired. there was a recall under nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly) but the manufacturer advised that the vin was not included in the recall. the approximate failure mileage was 80,000. | |||
| 11/18/2011 | 80000 | ||
| Tl- the contact owns a 2009 dodge ram 2500. while driving approximately 20 mph, the steering became uncontrollable. the contact was able to stop the vehicle and the vehicle was towed to an auto shop. the technician stated that the front drivers side outer tie rod end was fractured and would have to be replaced. the vehicle was repaired. there was a recall under nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly) but the manufacturer advised that the vin was not included in the recall. the approximate failure mileage was 80,000. kmj | |||
| 11/18/2011 | |||
| Tl- the contact owns a 2009 dodge ram 2500. while driving at approximately 20 mph the steering became uncontrollable. the contact was able to stop the vehicle. the vehicle was towed to an auto shop. the technicians stated the front drivers side outer tie rod end had fractured and would have to be replaced. the vehicle was repaired. there was a recall under nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the approximate failure mileage was 80,000. ds | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 04/02/2012 | 1 | ||
| 2009 dodge ram. consumer writes in regards to recall l16. concerning fracture on the left tie rod end *tgw the consumer stated the service dept informed him, in order to check for a fracture, it would need to be done with an ultrasonic detector and a transducer or some type of dye. the consumer stated in his opinion, the recall has not been resolved. *jb | |||