Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 18-004-11 REV A | 02/18/2011 | 10038124 | Ready | 06/09/2011 | |
| 18-004-11 REV A | 02/18/2011 | 10038124 | Chrysler group: information on diagnostic improvements. *rm | 06/09/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| K34 | 02/01/2011 | 10038198 | Ready | 06/09/2011 | |
| K34 | 02/01/2011 | 10038198 | Chrysler service campaign: see document search button for owner letter. malfunction light is on due to a software error in the emissions system. 2010 ram. *rm | 06/09/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/01/2010 | 3000 | ||
| Tl- the contact owns a 2010 dodge ram 2500. the contact stated that the check engine warning light illuminated and the vehicle could not be started. the vehicle was towed to the dealer for diagnosis. the contact was told that the key module needed to be replaced and the negative battery terminal had become loose. the vehicle was not repaired. the vehicle was taken to a different dealer and the contact was then informed that the oxygen sensor needed to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was taken back to a dealer and the contact was informed that the failure could not be diagnosed. the vehicle was not repaired. the failure mileage was 3,000 and the current mileage was 9,859. kmj | |||
| 10/21/2012 | 20124 | 1 | |
| Was driving under cruise control at 75mph on i95 north in the middle lane, and noticed my truck started slowing down and engine had stalled. power steering and power brakes went out and there was traffic coming up behind me in all three lanes, so i had difficulty steering the truck off to the side of the road. all electronics remained on, key was still in on position, and there were no status indicators anywhere on the instrument panel or evic to indicate there was a problem. the fuel gauge was still over half full. once the truck came to a stop, i put it back in park and turned the key off. i was then able to start the truck back up and continue driving the rest of the way home without another incident. i took the truck into the dealer the next day and they were unable to find any fault codes from the ecu. because there were no fault codes found, the dealer was unable or unwilling to perform any repairs to prevent this dangerous condition from re-occurring. so, i've done some research of my own on this condition and found that chrysler has had identical problems in other vehicle models for which they issued a recall (re: nhtsa campaign id number: 11v139000). it seems this problem is caused by a loss of communication between the key fob and the wireless ignition node (win). this wireless connection is required to start the vehicle, but for a glitch in the wireless connection to result in a complete engine shutdown while traveling at high speed is a huge safety issue. i am now afraid to drive my truck on the highway unless i stay in the right hand lane. *tr | |||
| 10/21/2012 | 20124 | ||
| Was driving under cruise control at 75mph on i95 north in the middle lane, and noticed my truck started slowing down and engine had stalled. power steering and power brakes went out and there was traffic coming up behind me in all three lanes, so i had difficulty steering the truck off to the side of the road. all electronics remained on, key was still in on position, and there were no status indicators anywhere on the instrument panel or evic to indicate there was a problem. the fuel gauge was still over half full. once the truck came to a stop, i put it back in park and turned the key off. i was then able to start the truck back up and continue driving the rest of the way home without another incident. i took the truck into the dealer the next day and they were unable to find any fault codes from the ecu. because there were no fault codes found, the dealer was unable or unwilling to perform any repairs to prevent this dangerous condition from re-occurring. so, i've done some research of my own on this codition and found that chrysler has had identical problems in other vehicle models for which they issued a recall (re: nhtsa campaign id number: 11v139000). it seems this problem is caused by a loss of communication between the key fob and the wireless ignition node (win). this wireless connection is required to start the vehicle, but for a glitch in the wireless connection to result in a complete engine shutdown while traveling at high speed is a huge safety issue. i am now afraid to drive my truck on the highway unless i stay in the right hand lane. | |||
| ENGINE AND ENGINE COOLING | |||
| 09/01/2011 | 3 | 02/28/2010 | |
| 2010 dodge ram 2500. consumer writes in regards to vehicle being a lemon *tgw the consumer stated the dealer has been unable to determine why the check engine light continues to illuminate. on one occasion, the vehicle stalled during rush hour traffic. the vehicle had to be towed. the dealer informed the consumer, the wiring harness was the problem. however, the part was on back order. *jb | |||
| 07/08/2011 | 8500 | ||
| Tl-the contact owns a 2010 dodge ram 2500. the contact stated that he noticed that exhaust fumes would enter into the cab and may cause health problems. he noticed that the check engine light would illuminate whenever the fumes would arise. the vehicle was inspected by a dealer and they advised him that the o2 sensor had failed and needed to be replaced. the vehicle was repaired for the 02 sensor and also reprogrammed. after getting the vehicle repaired the fumes still arise and would not go away. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 8,500. tb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/01/2011 | 1000 | ||
| Tl* the contact owns a 2011 dodge ram 2500. the contact stated that while stopped at a traffic light, the exhaust began leaking into the cabin of the vehicle on the passenger side. the contact stated that the odor was overpowering when the vehicle was stopped. the vehicle was taken to the dealer who was unable to diagnose the failure. the vehicle was not repaired and the manufacturer was not made aware of the failure. the failure mileage was 1,000. | |||
| 04/01/2011 | 1000 | ||
| Tl-the contact owns a 2011 dodge ram 2500. the contact stated while stopped at a traffic light the exhaust was leaking back into the cabin of the vehicle on the passenger side. the contact stated there was strong odor of the exhaust coming back inside when the vehicle was stop and not moving. the vehicle was taken to the dealer who informed him they could not find any problems with the vehicle. the manufacturer was not contacted. the failure mileage was 1,000....mw | |||
| 12/02/2010 | 1300 | ||
| 1. normal driving, 2. check engine light, emissions failure and it happens with two days of getting out of the shop, 3. replaced parts/repaired at least 14 times and is still broken | |||