Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
10/21/2012201241
 Was driving under cruise control at 75mph on i95 north in the middle lane, and noticed my truck started slowing down and engine had stalled. power steering and power brakes went out and there was traffic coming up behind me in all three lanes, so i had difficulty steering the truck off to the side of the road. all electronics remained on, key was still in on position, and there were no status indicators anywhere on the instrument panel or evic to indicate there was a problem. the fuel gauge was still over half full. once the truck came to a stop, i put it back in park and turned the key off. i was then able to start the truck back up and continue driving the rest of the way home without another incident. i took the truck into the dealer the next day and they were unable to find any fault codes from the ecu. because there were no fault codes found, the dealer was unable or unwilling to perform any repairs to prevent this dangerous condition from re-occurring. so, i've done some research of my own on this condition and found that chrysler has had identical problems in other vehicle models for which they issued a recall (re: nhtsa campaign id number: 11v139000). it seems this problem is caused by a loss of communication between the key fob and the wireless ignition node (win). this wireless connection is required to start the vehicle, but for a glitch in the wireless connection to result in a complete engine shutdown while traveling at high speed is a huge safety issue. i am now afraid to drive my truck on the highway unless i stay in the right hand lane. *tr
10/21/201220124
 Was driving under cruise control at 75mph on i95 north in the middle lane, and noticed my truck started slowing down and engine had stalled. power steering and power brakes went out and there was traffic coming up behind me in all three lanes, so i had difficulty steering the truck off to the side of the road. all electronics remained on, key was still in on position, and there were no status indicators anywhere on the instrument panel or evic to indicate there was a problem. the fuel gauge was still over half full. once the truck came to a stop, i put it back in park and turned the key off. i was then able to start the truck back up and continue driving the rest of the way home without another incident. i took the truck into the dealer the next day and they were unable to find any fault codes from the ecu. because there were no fault codes found, the dealer was unable or unwilling to perform any repairs to prevent this dangerous condition from re-occurring. so, i've done some research of my own on this codition and found that chrysler has had identical problems in other vehicle models for which they issued a recall (re: nhtsa campaign id number: 11v139000). it seems this problem is caused by a loss of communication between the key fob and the wireless ignition node (win). this wireless connection is required to start the vehicle, but for a glitch in the wireless connection to result in a complete engine shutdown while traveling at high speed is a huge safety issue. i am now afraid to drive my truck on the highway unless i stay in the right hand lane.
SERVICE BRAKES, HYDRAULIC
04/26/201112
 The dealer performed recall k33 service today. before service, the brake lights stayed illuminated about 1 second after the brake pedal was released. after service, the brake lights still stayed illuminated about 1 second after the brake pedal was released. the ps reservoir cap was replaced, but this does not solve the problem. the brake safety interlock for the shift lever also stays disengaged for the same 1 second when the shift lever is in park. however, my concern has been and still is that my trailer brakes also remain engaged for the same 1 second interval after the brake pedal is released. this is most noticeable when stopped at a light. i have to release the brake pedal, wait about 1 second for the trailer brakes to release, then begin to accelerate. this puts unnecessary strain on my trailer brakes, and is a concern in wet or snowy conditions when the vehicle is moving. the trailer brake control works properly, and since the trailer brakes disengage and the truck brake lights turn off at the same time, this is obviously the same problem, and is not solved by replacing the power steering reservoir cap.
12/14/201015000
 Tl- the contact owns a 2010 dodge ram 2500. the contact stated the vehicle steering tie rod was defected, he experienced two failures with the steering tie rod. the first failure occurred at the drag link to the pitman arm, second occurred december 14, 2010 at the steering tie rod connected to the driver front tire. the vehicle will be towed to the dealer. the vin was not available. the failure mileage was 10,000 and the current mileage was 15,000. li