Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 11V350000 | CHRYSLER GROUP LLC | from 02/14/2008 to 03/28/2011 | V (Vehicle) | 242780 | 10/03/2011 | ODI | CHRYSLER GROUP LLC | 07/06/2011 | 07/11/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. | |||||||||||||||
| Consequence Summary | This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB19-001-11 REVA | 08/09/2011 | 10041904 | Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe | 11/16/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||
| PE11009 | CHRYSLER GROUP LLC | 04/04/2011 | Outer Tie Rod Failure | |||
| On december 23, 2010 chrysler recalled (10v-657) certain 2008-2011 ram 4500 & 5500 vehicles for left (driver) side outer tie rod ball stud shear due to misalignment.the vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of directional stability.odi is aware of 12 complaints of similar failures on 2008-2011 ram 2500 & 3500 vehicles.a preliminary evaluation has been opened to assess ball joint related issues on the subject vehicles.this investigation will determine if the subject vehicles have a similar steering system design that might also present a risk of ball joint failure. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/01/2013 | 28150 | 1 | |
| I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? *tr | |||
| 10/20/2012 | 24980 | 1 | |
| I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. *tr | |||
| 02/02/2011 | 5600 | 1 | |
| I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. *tr | |||
| 02/01/2013 | 28150 | 1 | |
| I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? *tr | |||
| 10/20/2012 | 24980 | 1 | |
| I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. *tr | |||
| 02/02/2011 | 5600 | 1 | |
| I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. *tr | |||
| 02/01/2013 | 28150 | ||
| I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? | |||
| 10/20/2012 | 24980 | ||
| I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. | |||
| 02/02/2011 | 5600 | ||
| I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. | |||
| 02/01/2013 | 28150 | ||
| I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? | |||
| 10/20/2012 | 24980 | ||
| I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. | |||
| 02/02/2011 | 5600 | ||
| I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. | |||
| 02/01/2013 | 28150 | ||
| I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? | |||
| 10/20/2012 | 24980 | ||
| I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. | |||
| 02/02/2011 | 5600 | ||
| I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. | |||
| 10/21/2012 | 20124 | 1 | |
| Was driving under cruise control at 75mph on i95 north in the middle lane, and noticed my truck started slowing down and engine had stalled. power steering and power brakes went out and there was traffic coming up behind me in all three lanes, so i had difficulty steering the truck off to the side of the road. all electronics remained on, key was still in on position, and there were no status indicators anywhere on the instrument panel or evic to indicate there was a problem. the fuel gauge was still over half full. once the truck came to a stop, i put it back in park and turned the key off. i was then able to start the truck back up and continue driving the rest of the way home without another incident. i took the truck into the dealer the next day and they were unable to find any fault codes from the ecu. because there were no fault codes found, the dealer was unable or unwilling to perform any repairs to prevent this dangerous condition from re-occurring. so, i've done some research of my own on this condition and found that chrysler has had identical problems in other vehicle models for which they issued a recall (re: nhtsa campaign id number: 11v139000). it seems this problem is caused by a loss of communication between the key fob and the wireless ignition node (win). this wireless connection is required to start the vehicle, but for a glitch in the wireless connection to result in a complete engine shutdown while traveling at high speed is a huge safety issue. i am now afraid to drive my truck on the highway unless i stay in the right hand lane. *tr | |||
| 10/21/2012 | 20124 | ||
| Was driving under cruise control at 75mph on i95 north in the middle lane, and noticed my truck started slowing down and engine had stalled. power steering and power brakes went out and there was traffic coming up behind me in all three lanes, so i had difficulty steering the truck off to the side of the road. all electronics remained on, key was still in on position, and there were no status indicators anywhere on the instrument panel or evic to indicate there was a problem. the fuel gauge was still over half full. once the truck came to a stop, i put it back in park and turned the key off. i was then able to start the truck back up and continue driving the rest of the way home without another incident. i took the truck into the dealer the next day and they were unable to find any fault codes from the ecu. because there were no fault codes found, the dealer was unable or unwilling to perform any repairs to prevent this dangerous condition from re-occurring. so, i've done some research of my own on this codition and found that chrysler has had identical problems in other vehicle models for which they issued a recall (re: nhtsa campaign id number: 11v139000). it seems this problem is caused by a loss of communication between the key fob and the wireless ignition node (win). this wireless connection is required to start the vehicle, but for a glitch in the wireless connection to result in a complete engine shutdown while traveling at high speed is a huge safety issue. i am now afraid to drive my truck on the highway unless i stay in the right hand lane. | |||
| 08/27/2012 | 29367 | ||
| After tie rod end replacement on dodge ram trucks (chrysler recall l16) alignment needs to be checked. recall notice l16 does not require chrysler to check alignment, and one dealership in gresham oregon does not check causing an unsafe condition if alignment is out. | |||
| 09/15/2012 | 23160 | 1 | |
| I was traveling on the interstate at 70 mph hit a small bump and the front end started shaking violently,the steering wheel was almost uncontrollable. i had to pull off and stop before it would stop. then proceeding on didn't have anymore problems yet. *tr | |||
| 08/24/2012 | 69851 | 1 | |
| Front left tie rod was a safety recall in march. i had it looked at and the dealer said it was fine. on friday august 24th i was turning around in a driveway after i got off the highway 10 minutes prior when the tie rod broke. i called roadside assistance in which they towed to the nearest dealer since we were 58 miles from home. the dealer gave me a rental car and told me not to worry about anything, chrysler would handle it. on saturday the 25th, the dealership called me and told me that i would have to use my extended warranty because chrysler said they would not pay for this, even though this was a recalled part. i would have to pay the 100.00 deductible. i then filed a complaint with chrysler, who then called me on monday the 27th and told me they would pay the deductible and i would have to issue the check first and they would send me the check. i did not have 100.00 and told them that they would need to pay upfront. they said they would talk to the dealer and take care of it. on tuesday, the 28th i go to pick up my truck and they said chrysler did not pay and i had to borrow 100 to take care of the deductible and also had to fill up the rental car. i feel that this was all on chrysler and i have been a dodge owner since early 90's and i refuse to buy dodge ever again because of their lack of customer service. i could of been killed if this was to happen on the highway and chrysler just does not care. *tr | |||
| 08/24/2012 | 69851 | ||
| Front left tie rod was a safety recall in march. i had it looked at and the dealor said it was fine. on friday august 24th i was turning around in a driveway after i got off the highway 10 minutes pryor when the tie rod broke. i called roadside assistance in which they towed to the nearest dealor since we were 58 miles from home. the dealor gave me a rental car and told me not to worry about anything, chrysler would handle it. on saturday the 25th, the dealership called me and told me that i would have to use my extended warranty because chrysler said they would not pay for this, even though this was a recalled part. i would have to pay the 100.00 deductable. i then filed a complaint with chrysler, who then called me on monday the 27th and told me they would pay the deductable and i would have to issue the check first and they would send me the check. i did not have 100.00 and told them that they would need to pay upfront. they said they would talk to the dealer and take care of it. on tuesday, the 28th i go to pick up my truck and they said chrysler did not pay and i had to borrow 100 to take care of the deductable and also had to fill up the rental car. i feel that this was all on chrysler and i have been a dodge owner since early 90's and i refuse to buy dodge ever again because of their lack of customer service. i could of been killed if this was to happen on the highway and chrysler just does not care. | |||
| 08/08/2012 | 31300 | 1 | |
| I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone else's life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. *tr | |||
| 11/21/2011 | 18200 | 1 | |
| I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldn't steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires weren't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. *tr | |||
| 08/08/2012 | 31300 | 1 | |
| I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone else's life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. *tr | |||
| 11/21/2011 | 18200 | 1 | |
| I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldn't steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires weren't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. *tr | |||
| 08/08/2012 | 31300 | 1 | |
| I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone else's life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. *tr | |||
| 11/21/2011 | 18200 | 1 | |
| I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldn't steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires weren't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. *tr | |||
| 08/08/2012 | 31300 | ||
| I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and evrything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shakeing hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warrenty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i dont want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone elses life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. | |||
| 11/21/2011 | 18200 | ||
| I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldnt steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires wern't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. | |||
| 08/08/2012 | 31300 | ||
| I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and evrything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shakeing hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warrenty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i dont want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone elses life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. | |||
| 11/21/2011 | 18200 | ||
| I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldnt steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires wern't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. | |||
| 08/08/2012 | 31300 | ||
| I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and evrything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shakeing hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warrenty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i dont want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone elses life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. | |||
| 11/21/2011 | 18200 | ||
| I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldnt steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires wern't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. | |||
| 03/05/2012 | 45000 | ||
| Tl* the contact owns a 2010 dodge ram 2500. the contact stated that the vehicle was included in nhtsa campaign id numb: 11v350000 (steering:linkages:tie rod assembly). the vehicle was taken to an authorized dealer where the contact was informed that the parts needed to remedy the recalled component were not available. the contact was not provided a timetable as to when the parts would become available. the manufacturer was not made aware of the situation. the contact had not experienced a failure. the vin was unavailable. | |||
| 03/05/2012 | 45000 | ||
| Tl-the contact owns a 2010 dodge ram 2500. the contact stated that the vehicle was included in nhtsa campaign id numb: 11v350000 (steering:linkages:tie rod assembly). the vehicle was taken to an authorized dealer where the contact was informed that the parts needed to remedy the recalled component were not available. the contact was not provided a timetable as to when the parts would become available. the manufacturer was not made aware of the situation. the contact had not experienced a failure. the vin was unavailable. kmj | |||
| 03/05/2012 | 45000 | ||
| Tl-the contact owns a 2010 dodge ram 2500. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v350000 (steering:linkages:tie rod assembly). the vehicle was taken to an authorized dealer and the contact was informed that the parts necessary to remedy the defect were not available. the contact was not provided a timetable as to when the parts would become available. the manufacturer was not made aware of the situation. the failure mileage was unavailable. the vin was unavailable. sm. | |||
| 02/25/2012 | 10615 | ||
| Backing out of a parking spot and turned the wheel to the left and heard a loud bang from under the truck. got out and looked under the truck and saw the left outer tie rod broken. luckily i was only going in reverse and not doing 55 mph. i had ny whole wife and 3 kids in the truck. a quick search on google and you will find numerous complaints on the same problem. some even 2x in a month on the same truck | |||
| 12/03/2011 | 15700 | ||
| Tl* the contact owns a 2010 dodge ram 2500. the contact stated that the driver side tie rod fractured while driving 15 mph. the contact referenced nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly) but could not confirm if the vehicle was included in the recall. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and the current mileage was 15,700. | |||
| 12/03/2011 | 15700 | ||
| Tl- the contact owns a 2010 dodge ram 2500. the contact stated that the driver side tie rod fractured while driving 15 mph. the contact referenced nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly) but could not confirm if the vehicle was included in the recall. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and the current mileage was 15,700. kmj | |||
| 12/03/2011 | 15700 | ||
| Tl- the contact owns a 2010 dodge ram 2500. the contact stated that the driver side tie rod broke with driving 15 mph on the highway. there was a nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly) recall, but the contact did not receive a notice. neither the dealer nor the manufacturer were notified of the failure. the vehicle was not repaired. the failure and current mileage was 15,700. nw | |||
| 08/26/2011 | 17828 | ||
| While driving my truck with my 6 yr old son the steering system failed. the truck lost all control of the steering and the wheels locked locked in place. the left tie rod failed, the steering arm jammed into the left wheel locking the wheels in a tight steering position. chrysler has not acknowledged the problem or acted in responsible manor to inform me of why or how this happened. chrysler did replace the left tie rod but refused to replace the right side or compensate me for the cost of a new rim. due to the fact the tie rod failed the wheel was cracked by the steering arm and needed replacement. this is a heavy duty truck built for and use for towing. failure of this component under load or at a higher speed would be catastrophic. i am very concerned for the safety of my family and the american public. | |||
| 12/28/2010 | 11000 | ||
| After turning a corner on a black top road, the steering went completely out and the wheel would spin 360 with no control. luckily there were no other vehicles involved. i was able to get the vehicle off the road and partially into the ditch. it was determined that a bolt was either missing or fell out of the steering column. | |||
| 04/15/2011 | 13950 | ||
| Driving 2010 ram 2500 megacab diesel 4x4 with 13950 miles on odometer. prior to trip noted that steering wheel freeplay was getting worse and noted needed to have checked by dealer under warranty the following week. while traveling on highway at 70mph, went over average bump - front end continued to shake and bounce violently until speed dropped below 40mph. pulled over checked tires, steering components and general condition for roadside inspection -found no defects. continued on road. 10 miles later at 64mph had same violent reaction to bump till below 40mph. 20 miles later event occured again. immediately took to dealer for evaluation. the dealer removed and replaced trackbar and tie rod, aligned front end, test drove and still noted wobble but improved. they then decided to replace the steering snubber. the dealer closed so i don't know if that resolved the issue yet or not. the tech said if it still wobbled that they would change the wheel bearing to resolve the issue. i will find out in the morning if the wheel bearing will require replacement. | |||
| 04/01/2011 | 31879 | ||
| Tl- the contact owns a 2010 dodge ram 2500. the contact stated while trying to park they put the vehicle in reverse to line up and pull into the space. the vehicle then felt like it hit a big bump and the steering got very tight. when the contact got out to look at the vehicle, they saw that the front driver side tire was turned right and the right front passenger side was straight. the contact had the vehicle towed to a dealer and they replaced the tie rod assembly. the dealer told the contact there is a nhtsa campaign id number: 10v657000 (steering: linkages: tie rod assembly) that was issued for the 4500 and 5500, but not this model. the contact is concerned about the safety of the vehicle, because the tie rod was replaced with the same old tie rod assembly and not a newly manufacturer one. the failure mileage and current mileages were 31,879.rl | |||
| 12/27/2010 | 6239 | ||
| I was backing my 2010 dodge ram 2500 4x4 with 6200 miles on it out of a parking spot. there was snow on the ground and the truck was in four wheel drive.i backed out and put the truck in drive and i heard a load snap. the truck went foward roughly 30 yards then came to a sudden stop and would not go foward no mater how much i pushed on the accelarator pedal. i got out of the truck walked to the front and noticed both tires were toed in. the driver side outer tie rod end had broken. the truck was towed to the dodge dealer who said that i hit something cause tie rods just dont break like that. i assure you i hit nothing! they charged me $637 to replace the whole steering linkage with a kit that they said was an upgraded steering system. someone is going to be killed driving one of these trucks and having this happen to them. i am not the only 2010 2500 ram owner with this problem. i have all old parts | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/18/2011 | 18000 | ||
| Tl* the contact owns a 2010 dodge ram 2500. while driving 25 mph, the driver side tie rod fractured, causing the tire to detach from the vehicle. the vehicle was towed to the dealer who advised the contact that there his vin was not included in the recall associated with nhtsa campaign id number: 11v350000 (steering: linkages: tie rod assembly). the manufacturer was notified of the failure and a claim was filed (claim number:21674760). the failure mileage was 18,000. | |||
| 04/01/2011 | 31879 | ||
| Tl* the contact owns a 2010 dodge ram 2500. the contact stated was attempting to reverse into a parking space when the vehicle felt as if he had traveled over a large road bump and the steering wheel became abnormally tight. the contact then discovered that the front driver side tire was awkwardly turned to the right as the front passenger side tire remained straight. the contact had the vehicle towed to a dealer where they replaced the tie rod assembly. the dealer informed the contact there was a recall under nhtsa campaign id number: 10v657000 (steering: linkages: tie rod assembly) that was issued for the dodge ram 4500 and 5500, but not the 2500 model. the contact was concerned about the safety of the vehicle because the tie rod was replaced with the same old tie rod assembly and not a newly manufacturer assembly. the failure and current mileage was 31,879. | |||