Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
02/01/2013281501
 I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? *tr
10/20/2012249801
 I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. *tr
02/02/201156001
 I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. *tr
02/01/2013281501
 I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do? *tr
10/20/2012249801
 I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved. *tr
02/02/201156001
 I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle. *tr
02/01/201328150
 I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do?
10/20/201224980
 I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved.
02/02/20115600
 I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle.
02/01/201328150
 I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do?
10/20/201224980
 I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved.
02/02/20115600
 I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle.
02/01/201328150
 I was driving in my truck with my wife on sr 25 in a construction zone. i was hauling my 13 ft detro trailer. approximate speed was 55 mph. we went around a bend in the road where the pavement changed levels. the truck jumped and began violently vibrating. the vibrating continued until i slowed down to approx 10 mph. the problem i thought was fixed a.k.a. the death wobble has returned. i called my local dodge dealership with skepticism. the dealer owner stated they could not fix the problem unless they were able to duplicate the problem. he was doubtful they would be able to duplicate it. the owner called his district manager who stated he has never heard of this problem (but the owner said he has). the owner suggested i begin video taping while driving. i have been video taping each time i enter the interstate so i can catch the death wobble on video. at this point, i do not feel safe in the vehicle and do not want my family riding in the truck. i have escaped accident to this point because there weren't any vehicles around me at the time the death wobble occurred. this is my 3rd posting. please help. what should i do?
10/20/201224980
 I was driving with my son in the vehicle getting on i-65 going sb. i crossed over an expansion and the truck starting violently jumping and vibrating. it threw me far enough that i was almost in the grass. once i applied the brakes, the truck slid completely into the grass. the vibrating continued until i was almost completely stopped (approx 10 mph). i new immediately something was wrong with this particular truck. i took the truck to my local dodge dealer and explained what had happened. the invoice reads customer the front end wobbles bad from 65 mph down to 10 mph, after hitting a bump. replaced front brake calipers and hoses. add fluid. i did not believe this was the problem so i began researching to see if anyone had experienced the same issue. turns out many other dodge trucks have experienced this issue. so much so that it has been given the name the death wobble. in my research i have found numerous fixes for this problem but they are all after market parts. i continued to drive my truck hoping the problem was resolved. i have driven the same route many times without issue and i assumed the problem was resolved.
02/02/20115600
 I was driving my normal route home on i-65. just before my exit, there is an overpass on i-65 you must go over. the expansion joint is diagonal to the interstate. i have gone over this joint thousands of times before,in my other vehicle. driving my new truck, i went over the joint and the truck jumped to the right. it scared me but i assumed it was because i wasn't accustomed to driving the new vehicle.
09/15/2012231601
 I was traveling on the interstate at 70 mph hit a small bump and the front end started shaking violently,the steering wheel was almost uncontrollable. i had to pull off and stop before it would stop. then proceeding on didn't have anymore problems yet. *tr
09/15/201223160
 I was traveling on the interstate at 70 mph hit a small bump and the front end started shaking violently,the steering wheel was almost uncontrollable. i had to pull off and stop before it would stop. then proceeding on didn't have anymore problems yet.
08/08/2012313001
 I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone else's life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. *tr
11/21/2011182001
 I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldn't steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires weren't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. *tr
08/08/2012313001
 I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone else's life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. *tr
11/21/2011182001
 I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldn't steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires weren't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. *tr
08/08/2012313001
 I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and everything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shaking hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warranty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i don't want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone else's life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway. *tr
11/21/2011182001
 I was on the highway, it was raining and hit a small bump and the whole truck started violently bouncing everywhere (inside the cab and outside) like all four tires stopped turning. it was so bad that my briefcase, cell phone and water got thrown. i couldn't steer too well so i hit the brakes and stopped on the highway then went very slow to a gas station and two strangers followed me to see if i was okay and they both said that they think my truck went into 4-wheel drive by itself because my tires weren't turning. i took it into the wyatt arp dealer, they gave me a rental for 2 days. they said they could not duplicate and my 4-wheel drive problem. the paperwork says, customer states was traveling 75 mph on hwy i-10 when raining rear tires locked up after hitting bump. unable to duplicate customer concern at this time. *tr
08/08/201231300
 I was on the highway doing around 75 and hit a small bump and all 4 tires locked up, the steering wheel and column shook violently, the dashboard and evrything shook really hard. i started to hit the brakes and did not let go of the steering wheel even if it was shakeing hard. my truck started to go onto the shoulder then went into the grass on the right and came to a stop. it was still running and i got out to look at the tires and underneath but nothing was wrong. i took it to a different dealer and told them i experienced this before and not to try to duplicate the complaint because it will go out of control. today they called me to say they replaced the ball joint (under warrenty) but i have to pay for an alignment. i told them that i looked the symptoms up on the internet and saw this is a real problem that cant be fixed and i dont want this to happen to me again, they can keep it. why do i have to pay 700.00/month payments and also pay with my life or someone elses life too? i will not pick this 'fixed' truck up from the dealer. on the internet and you-tube its called, the death wobble and is what happened to me, only worse and twice! so, today i went to nhtsa and filed both complaints. believe me, i may not have it on video but its very violent and you cant steer! the steering shakes so bad that you can barely hang onto it and i think all the tires quit turning because you literally are bouncing down the highway.
01/17/201260000
 Tl- the contact owns a 2010 dodge ram 2500. the contact stated that while exiting out of the parking space, the contact heard something snap coming from the front driver side wheel. the contact was unable to turn the steering wheel after the sound. the vehicle was towed to the contact's residence and the manufacturer was contacted. the contact referenced nhtsa campaign id number: 10v657000 (steering:linkages:tie rod assembly)but was advised that the vin was not included in the recall. the vehicle was not repaired. the failure and the current mileage was 60,000. kmj
01/17/201260000
 Tl- the contact owns a 2010 dodge ram 2500. the contact stated that while pulling out of the parking space, the contact heard something snap coming from the front driver side wheel. the contact was unable to turn the steering wheel after hearing the sound. the vehicle was towed to the contacts residence. the manufacturer told the contact that the nhtsa campaign id number: 10v657000 (steering:linkages:tie rod assembly) recall did not include the vin. the dealer was not contacted. the vehicle was not repaired. the failure and current mileage was 60,000. nw
12/18/201118000
 Tl- the contact owns a 2010 dodge ram 2500. while driving 25 mph, the driver side tie rod fractured, causing the tire to detach from the vehicle. the vehicle was towed to the dealer who advised the contact that there his vin was not included in the recall associated with nhtsa campaign id number: 11v350000 (steering: linkages: tie rod assembly). the manufacturer was notified of the failure and a claim was filed (claim number:21674760). the failure mileage was 18,000. kmj
12/18/201118000
 Tl-the contact owns a 2010 dodge ram 2500. while driving 25 mph the left driver side tie rod broke causing the tire to kick out from under the vehicle. the vehicle was towed to the dealer who stated there was a recall but his vin was not included. the nhtsa campaign id number: 11v350000 component: steering: linkages: tie rod assembly. the manufacturer was notified and a claim#21674760 was file then referred him to file a claim with nhtsa. the failure mileage was 18,000. mw
SUSPENSION - FRONT
08/16/201132000
 My front end was violent, shaking from left to right, the steering wheel was vibrating wildly
04/15/201113950
 Driving 2010 ram 2500 megacab diesel 4x4 with 13950 miles on odometer. prior to trip noted that steering wheel freeplay was getting worse and noted needed to have checked by dealer under warranty the following week. while traveling on highway at 70mph, went over average bump - front end continued to shake and bounce violently until speed dropped below 40mph. pulled over checked tires, steering components and general condition for roadside inspection -found no defects. continued on road. 10 miles later at 64mph had same violent reaction to bump till below 40mph. 20 miles later event occured again. immediately took to dealer for evaluation. the dealer removed and replaced trackbar and tie rod, aligned front end, test drove and still noted wobble but improved. they then decided to replace the steering snubber. the dealer closed so i don't know if that resolved the issue yet or not. the tech said if it still wobbled that they would change the wheel bearing to resolve the issue. i will find out in the morning if the wheel bearing will require replacement.
04/07/201110000
 Tl- the contact owns a 2011 dodge ram 2500(na). the contact was driving 65 mph when the steering started to get loose and the wheel started vibrating. the contact took the vehicle to the dealer and was told the tie rode on the front passenger side had broken. the vehicle was repaired and the dealer stated there is a nhtsa campaign id number: 10v657000 (steering: linkages: tie rod assembly) for the 4500 and 5500 model, but not the 2500. the failure mileage and current mileages were 10,000.rl