Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 18-012-12 | 03/17/2012 | 10044183 | Chrysler: this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. *js | 05/17/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/01/2012 | 6000 | ||
| Tl - the contact owns a 2011 dodge ram 2500. the contact stated that while driving 30 mph, the exhaust system failure warning message illuminated. in addition, the contact mentioned that she was unable to turn off the vehicle. the vehicle began to roll backward abnormally with the transmission in park, and the contact was then able to shut off the vehicle. the vehicle was taken to the dealer who diagnosed that the software needed to be updated. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 6,000 and the current mileage was 15,800. kmj | |||
| 02/01/2012 | 6000 | ||
| Tl - the contact owns a 2011 dodge ram 2500. the contact stated that while driving 30 mph the exhaust system failed warning message illuminated. in addition, the contact mentioned that she was unable to turn off the vehicle and she finally did the vehicle started rolling back although the transmission was in the park position. the vehicle was taken to the dealer who diagnosed that the vehicle software needed to be updated. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 6,000 and the current mileage was 15,800. pm | |||
| 11/27/2011 | 8750 | ||
| First incident, while driving, electronic throttle control light warning light went on and the engine died. could not restart until vehicle was stopped, put in park and the key was cycled from on to off and back. dealer diagnosed the failure on 11/28/10 based on the presence of diagnostic code p2121, accelerator pedal position sensor performance.. part was ordered (it was on backorder), repair was scheduled for 12/12/11 and vehicle was returned to me. on 12/5/11 the failure repeated itself, on 12/12/11 the part was replaced. on 1/5/12 same failure happened again, although this time i was towing an 8000 pound car trailer. was able to stop and pull to the side of the road, narrowly avoiding an accident. this seems to be an incredibly dangerous design flaw as a stall causes loss of both power steering and brakes, not to mention loss of the exhaust brake. | |||
| 05/01/2011 | 6355 | ||
| Tl-the contact owns a 2011 dodge ram 2500. the contact stated that while driving at various speeds, the check engine light would illuminate on the insutrumenatl panel and the vehicle would exhibit a decrease in fuel efficiency. the vehicle was taken to an authorized dealer, where they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was notified and offered no assistance. the failure mileage was approximately 6,355. sm. | |||
| 05/01/2011 | 6355 | ||
| Tl-the contact owns a 2011 dodge ram 2500. the contact stated that when driving at various speeds he noticed that the check engine light would illuminate on the insutrumenatl panel. when the light would illuminate he noticed that the fuel efficiency would decrease. the vehicle was taken to a dealer and they advised him that they were unable to diagnose the failure. the vehicle has not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 6,355. tb | |||