Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - LINKAGES - TIE ROD ASSEMBLY
11V350000CHRYSLER GROUP LLCfrom 02/14/2008 to 03/28/2011V (Vehicle)24278010/03/2011ODICHRYSLER GROUP LLC07/06/201107/11/2011
Defect SummaryChrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.
Consequence SummaryThis condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
Corrective SummaryDealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403.
NotesChrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - TIE ROD ASSEMBLY
SB19-001-11 REVA08/09/201110041904Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe11/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/29/201325000
 When getting off the expressway ramp the brakes seemed weak, then i could not turn the wheel and had to almost stop. i had no power assist on the steering at this point. once the wheels were straight again it seemed fine. the next few turns had the same problems causing me to almost hit objects and other cars as i could not turn the vehicle. i was not pulling anything at the time. my son-in-law had the same issue on his same make/model/year dodge truck at about the same mileage last year while pulling a 5th wheel. he took it in and they flushed out the power steering system as a fix and it has not occurred again....yet. problem could be related to contamination in the hydraulic system which will jam valves, or it could be in electronics modules. either way its not good, especially when pulling a large 5th wheel.
01/18/2013166001
 Experienced extreme vibration, nearly lost control. was on fairly smooth freeway. small load in bed of about 300lbs. driver and one passenger. no trailer. truck is stock ram 2500 power wagon no modifications.. after going over a slight bump on freeway, truck began violent shaking, so violent that i was nearly unable to maintain control. same event has occurred now multiple times. already taken to dealer once, will take back again. *tr
01/29/201325000
 When getting off the expressway ramp the brakes seemed weak, then i could not turn the wheel and had to almost stop. i had no power assist on the steering at this point. once the wheels were straight again it seemed fine. the next few turns had the same problems causing me to almost hit objects and other cars as i could not turn the vehicle. i was not pulling anything at the time. my son-in-law had the same issue on his same make/model/year dodge truck at about the same mileage last year while pulling a 5th wheel. he took it in and they flushed out the power steering system as a fix and it has not occurred again....yet. problem could be related to contamination in the hydraulic system which will jam valves, or it could be in electronics modules. either way its not good, especially when pulling a large 5th wheel.
01/18/201316600
 Experienced extreme vibration, nearly lost control. was on fairly smooth freeway. small load in bed of about 300lbs. driver and one passenger. no trailer. truck is stock ram 2500 power wagon no modifications.. after going over a slight bump on freeway, truck began violent shacking, so violent that i was nearly unable to maintain control. same event has occurred now multipal times. already taken to dealer once, will take back again.
01/29/201325000
 When getting off the expressway ramp the brakes seemed weak, then i could not turn the wheel and had to almost stop. i had no power assist on the steering at this point. once the wheels were straight again it seemed fine. the next few turns had the same problems causing me to almost hit objects and other cars as i could not turn the vehicle. i was not pulling anything at the time. my son-in-law had the same issue on his same make/model/year dodge truck at about the same mileage last year while pulling a 5th wheel. he took it in and they flushed out the power steering system as a fix and it has not occurred again....yet. problem could be related to contamination in the hydraulic system which will jam valves, or it could be in electronics modules. either way its not good, especially when pulling a large 5th wheel.
01/18/201316600
 Experienced extreme vibration, nearly lost control. was on fairly smooth freeway. small load in bed of about 300lbs. driver and one passenger. no trailer. truck is stock ram 2500 power wagon no modifications.. after going over a slight bump on freeway, truck began violent shacking, so violent that i was nearly unable to maintain control. same event has occurred now multipal times. already taken to dealer once, will take back again.
12/19/2012420001
 While driving at speeds above 55mph, if an expansion joint, pot hole, or any form of a larger bump is hit, the vehicle will go into what is commonly known as death wobble. to be more specific, the front axle is shifting side to side underneath the body of the truck, causing a violent shake that is impossible to describe. being an ase certified technician, i inspected my personal vehicle with two other ase certified technicians, and discovered no logical causes for such a shake, but proceeded to retorque every nut and bolt under the vehicle along with adding a new heavy duty steering stabilizer, per dodge dealer suggestion. to no avail, the problem still persists. i can no longer allow my six month old daughter to ride in my truck for fear of death wobble occurring. i refuse to allow my wife to drive my truck for fear of her safety. make this situation right with ram truck owners, before it takes a life. *tr
01/10/2013105001
 Tell us what happened: i noticed a severe wobble which almost caused me to wreck in the left front after hitting a small bump in the freeway whils traveling 70 m.p.h. the wobble stopped when i slowed down. this continues to happen when i hit any kind of a bump at speeds of 70 or more. i took the vehicle to the dealer, it was there for 4 days, they said they repaired the problem, the dealer recommended i have the tires rotated and balanced, which i did and paid for it myself. the next time i drove on the freeway and hit a bump the truck went into a dangerius wobble again .. i took the truck back to the dealer,which time the mechanic rode with me and felt the wobble when i hit a bump at 70 m.p.h. the mechanic said he was going to have to take the front end apart to find the problem ,which he said would take a entire day. i left the truck,, 4 days later i was told that there was nothing wrong with the front end and it might be the tires..( the truck has 11000 miles on it) i picked the truck up and left,as i was driving home i hit a bump in the road at 70 m.p.h. and almost wrecked.. i'm lost.. paid $50.000.00 for a death trap and no where to turn. *tr
12/19/2012420001
 While driving at speeds above 55mph, if an expansion joint, pot hole, or any form of a larger bump is hit, the vehicle will go into what is commonly known as death wobble. to be more specific, the front axle is shifting side to side underneath the body of the truck, causing a violent shake that is impossible to describe. being an ase certified technician, i inspected my personal vehicle with two other ase certified technicians, and discovered no logical causes for such a shake, but proceeded to retorque every nut and bolt under the vehicle along with adding a new heavy duty steering stabilizer, per dodge dealer suggestion. to no avail, the problem still persists. i can no longer allow my six month old daughter to ride in my truck for fear of death wobble occurring. i refuse to allow my wife to drive my truck for fear of her safety. make this situation right with ram truck owners, before it takes a life. *tr
01/10/201310500
 Tell us what happened: i noticed a severe wobble which almost caused me to wreck in the left front after hitting a small bump in the freeway whils traveling 70 m.p.h. the wobble stopped when i slowed down. this continues to happen when i hit any kind of a bump at speeds of 70 or more. i took the vehicle to the dealer, it was there for 4 days, they said they repaired the problem, the dealer recommended i have the tires rotated and balanced, which i did and paid for it myself. the next time i drove on the freeway and hit a bump the truck went into a dangerius wobble again .. i took the truck back to the dealer,which time the mechanic rode with me and felt the wobble when i hit a bump at 70 m.p.h. the mechanic said he was going to have to take the front end apart to find the problem ,which he said would take a entire day. i left the truck,, 4 days later i was told that there was nothing wrong with the front end and it might be the tires..( the truck has 11000 miles on it) i picked the truck up and left,as i was driving home i hit a bump in the road at 70 m.p.h. and almost wrecked.. i'm lost.. paid $50.000.00 for a death trap and no where to turn
12/10/2012100001
 I noticed a severe wobble which almost caused me to wreck in the left front after hitting a small bump in the freeway whils traveling 70 m.p.h. the wobble stopped when i slowed down. this continues to happen when i hit any kind of a bump at speeds of 70 or more. i took the vehicle to the dealer, it was there for 4 days, they said they repaired the problem, the dealer recommended i have the tires rotated and balanced, which i did and paid for it myself. the next time i drove on the freeway and hit a bump the truck went into a dangerius wobble again .. i took the truck back to the dealer,which time the mechanic rode with me and felt the wobble when i hit a bump at 70 m.p.h. the mechanic said he was going to have to take the front end apart to find the problem ,which he said would take a entire day. i left the truck,, 4 days later i was told that there was nothing wrong with the front end and it might be the tires..( the truck has 11000 miles on it) i picked the truck up and left,as i was driving home i hit a bump in the road at 70 m.p.h. and almost wrecked.. i'm lost.. paid $50.000.00 for a death trap and no where to turn... *tr
12/19/201242000
 While driving at speeds above 55mph, if an expansion joint, pot hole, or any form of a larger bump is hit, the vehicle will go into what is commonly known as death wobble. to be more specific, the front axle is shifting side to side underneath the body of the truck, causing a violent shake that is impossible to describe. being an ase certified technician, i inspected my personal vehicle with two other ase certified technicians, and discovered no logical causes for such a shake, but proceeded to retorque every nut and bolt under the vehicle along with adding a new heavy duty steering stabilizer, per dodge dealer suggestion. to no avail, the problem still persists. i can no longer allow my six month old daughter to ride in my truck for fear of death wobble occuring. i refuse to allow my wife to drive my truck for fear of her safety. make this situation right with ram truck owners, before it takes a life.
01/10/201310500
 Tell us what happened: i noticed a severe wobble which almost caused me to wreck in the left front after hitting a small bump in the freeway whils traveling 70 m.p.h. the wobble stopped when i slowed down. this continues to happen when i hit any kind of a bump at speeds of 70 or more. i took the vehicle to the dealer, it was there for 4 days, they said they repaired the problem, the dealer recommended i have the tires rotated and balanced, which i did and paid for it myself. the next time i drove on the freeway and hit a bump the truck went into a dangerius wobble again .. i took the truck back to the dealer,which time the mechanic rode with me and felt the wobble when i hit a bump at 70 m.p.h. the mechanic said he was going to have to take the front end apart to find the problem ,which he said would take a entire day. i left the truck,, 4 days later i was told that there was nothing wrong with the front end and it might be the tires..( the truck has 11000 miles on it) i picked the truck up and left,as i was driving home i hit a bump in the road at 70 m.p.h. and almost wrecked.. i'm lost.. paid $50.000.00 for a death trap and no where to turn
12/10/2012100001
 I noticed a severe wobble which almost caused me to wreck in the left front after hitting a small bump in the freeway whils traveling 70 m.p.h. the wobble stopped when i slowed down. this continues to happen when i hit any kind of a bump at speeds of 70 or more. i took the vehicle to the dealer, it was there for 4 days, they said they repaired the problem, the dealer recommended i have the tires rotated and balanced, which i did and paid for it myself. the next time i drove on the freeway and hit a bump the truck went into a dangerius wobble again .. i took the truck back to the dealer,which time the mechanic rode with me and felt the wobble when i hit a bump at 70 m.p.h. the mechanic said he was going to have to take the front end apart to find the problem ,which he said would take a entire day. i left the truck,, 4 days later i was told that there was nothing wrong with the front end and it might be the tires..( the truck has 11000 miles on it) i picked the truck up and left,as i was driving home i hit a bump in the road at 70 m.p.h. and almost wrecked.. i'm lost.. paid $50.000.00 for a death trap and no where to turn... *tr
12/19/201242000
 While driving at speeds above 55mph, if an expansion joint, pot hole, or any form of a larger bump is hit, the vehicle will go into what is commonly known as death wobble. to be more specific, the front axle is shifting side to side underneath the body of the truck, causing a violent shake that is impossible to describe. being an ase certified technician, i inspected my personal vehicle with two other ase certified technicians, and discovered no logical causes for such a shake, but proceeded to retorque every nut and bolt under the vehicle along with adding a new heavy duty steering stabilizer, per dodge dealer suggestion. to no avail, the problem still persists. i can no longer allow my six month old daughter to ride in my truck for fear of death wobble occuring. i refuse to allow my wife to drive my truck for fear of her safety. make this situation right with ram truck owners, before it takes a life.
12/10/201210000
 I noticed a severe wobble which almost caused me to wreck in the left front after hitting a small bump in the freeway whils traveling 70 m.p.h. the wobble stopped when i slowed down. this continues to happen when i hit any kind of a bump at speeds of 70 or more. i took the vehicle to the dealer, it was there for 4 days, they said they repaired the problem, the dealer recommended i have the tires rotated and balanced, which i did and paid for it myself. the next time i drove on the freeway and hit a bump the truck went into a dangerius wobble again .. i took the truck back to the dealer,which time the mechanic rode with me and felt the wobble when i hit a bump at 70 m.p.h. the mechanic said he was going to have to take the front end apart to find the problem ,which he said would take a entire day. i left the truck,, 4 days later i was told that there was nothing wrong with the front end and it might be the tires..( the truck has 11000 miles on it) i picked the truck up and left,as i was driving home i hit a bump in the road at 70 m.p.h. and almost wrecked.. i'm lost.. paid $50.000.00 for a death trap and no where to turn...
12/01/2012344561
 At highway speeds of 65-70 truck started to shake very bad were i almost lost control slowed down and stopped check all tire and started going again and as soon as i hit 65mph it happened again till i slowed down to 30mph i once again stopped check tires all good this is a common thing with the dodge ram from doing a search of the internet on what other dodge ram owners are calling the death wobble and to this date dodge says nothing is wrong this problem needs to be looked in to and either make dodge do a recall to fix there problem before someone gets killed or injured because of this. *tr
06/28/201218200
 While driving my 2011 ram power wagon from speeds of 35mph to 70 mph any small bumps in the highway or expansion joints in the road put this vehicle into an extremely violent wobble with uncontrollable steering issues. i immediately brought vehicle to dealership and dealership had said they never heard of this, they agreed to replace the steering damper and the problem still persists. i'm a professional driver of fire apparatus and have never been as deeply concerned about my safety as now driving this truck. i looked up on the internet and there are countless wobble issues associated with ram 2500 and ram 3500 trucks. i am not positive if my local dealership understands the severity of the situation. this can and will result in injury or much worse, death. please address this issue in a timely manner to protect not just the thousands of dodge owners but the innocent bystanders on the same road with this truck.
06/08/201215900
 While traveling 5mph or less in reverse while turning the driver's side tie rod ball stud sheared off causing the left wheel to be without steering. this happened two days after the vehicle was at a dealer for a safety recall related to the same components. the dealer advised me my vehicle did not have the affected parts that needed replaced and said they made a torque adjustment. when the failure happened the vehicle was towed to a different dealer for repair, who stated the first dealer had likely done something improperly or inadequately during the recall inspection.
05/04/201222250
 At normal driving speeds, when a bump or expansion joint is hit, a violent shimmy occurs in the front end. the way to make this stop is by hitting the brakes lightly bringing the speed down. the steering feels loose. it's happened 6-8 times in the last 5 days. the truck sways back and forth, this is a serious potentially dangerous issue.
03/17/201227000
 I have a 2011 dodge ram 2500 hd with 27,000 miles. this truck was bought new from the dealer. this truck now has a severe problem with steering. when driving at highway speeds if the truck hits a bump in the road the front end will go into a very violent shaking. this is severe enough to cause loss of control of the vehicle. after a simple search of the internet i found this to be called the
01/20/201219000
 We were driving down the highwayat 55 when all the sudden the truck started pulling hard to the left.the dodge dealer had inspected the truck after we recived the recall notices, and assured us there was no problem, that was befor both incendents.
07/16/20119695
 Was pulling hard to the left,could not hardly steer back to the right almost causing an accident
01/20/201219000
 We were driving down the highwayat 55 when all the sudden the truck started pulling hard to the left.the dodge dealer had inspected the truck after we recived the recall notices, and assured us there was no problem, that was befor both incendents.
07/16/20119695
 Was pulling hard to the left,could not hardly steer back to the right almost causing an accident
06/27/20112500
 While traveling at speeds greater than 45mph the vehicle starts to shake violently when driving over highway expansion joints or potholes. the vehicle is completely uncontrollable and the only recourse is light pressure on the brakes until speed falls below 25mph.
07/01/20117000
 Tl-the contact owns a 2011 dodge ram 2500hd. the contact stated that when leaving the vehicle idle he noticed that the shifter would not move into drive. he would have to restart the vehicle in order to get it to shift. the vehicle has not been inspected by a dealer nor has it been repaired. also, when making turns at low speeds he noticed that there was a grinding noise in the steering. the vehicle was inspected by a dealer and they advised him that they were unable to diagnose the failure. the vehicle has not been repaired. the failure mileage was approximately 7,000. the vin was unavailable. tb
07/18/201114233
 July 1st experience loose steering at highway speeds over bumps; steering wheel not centered off to the left. brought to dealership; told no serious problems bring back after holidays. returned july 12 told truck needed alignment and both rear shocks were leaking. replaced both rear shocks on july 15 called chrysler on july 18 to report dealership and requesting new dealership. monday july 18 traveling 70 miles down hwy 59 past williams trace exit in fort bend county tx experienced violent shaking death rattle. front track bar bushing worn out and steering damper leaking, replaced front track bar, also replaced steering damper. please see odi # 10378425 in reference to same truck
06/19/20112500
 My truck has been to the dealer numerous times to correct a shimmy or as the service writer called it a death wobble the dealer has felt the issue and on numerous occasions tried to fix it. including aligning the vehicle out of factory specs on the advice from the ram engineers. they have also swapped the steering stabilizers with a heaver duty one from the 1 ton ram 3500. neither fix has worked to correct the shimmy or the slight pull to the right. the truck is flat out dangerous to drive and i did not realize how bad until i was towing a 5200lb boat at 65 mph. neither the weight or the speed should have been a problem for this 3/4 ton truck but after driving over an expansion joint the truck started to shimmy and that combined with the trailer sway almost killed someone. the only reason someone did not die in that instant is i was the only person within a mile. if someone would have been in the left lane i would have taken them out with a truck and trailer that was nearly uncontrollable.
02/10/2011
 2500 series dodge ram pickups have serious front end problems. they are not safe straight out of the factory in my opinion. we have recently bought two 2011 ram 2500's one has less than 10,000 miles and the other 18,000, and they wobble all over the road. it is very dangerous, especially if they go into the death wobble.
06/19/20112500
 My truck has been to the dealer numerous times to correct a shimmy or as the service writer called it a death wobble the dealer has felt the issue and on numerous occasions tried to fix it. including aligning the vehicle out of factory specs on the advice from the ram engineers. they have also swapped the steering stabilizers with a heaver duty one from the 1 ton ram 3500. neither fix has worked to correct the shimmy or the slight pull to the right. the truck is flat out dangerous to drive and i did not realize how bad until i was towing a 5200lb boat at 65 mph. neither the weight or the speed should have been a problem for this 3/4 ton truck but after driving over an expansion joint the truck started to shimmy and that combined with the trailer sway almost killed someone. the only reason someone did not die in that instant is i was the only person within a mile. if someone would have been in the left lane i would have taken them out with a truck and trailer that was nearly uncontrollable.
02/10/2011
 2500 series dodge ram pickups have serious front end problems. they are not safe straight out of the factory in my opinion. we have recently bought two 2011 ram 2500's one has less than 10,000 miles and the other 18,000, and they wobble all over the road. it is very dangerous, especially if they go into the death wobble.
06/19/20112500
 My truck has been to the dealer numerous times to correct a shimmy or as the service writer called it a death wobble the dealer has felt the issue and on numerous occasions tried to fix it. including aligning the vehicle out of factory specs on the advice from the ram engineers. they have also swapped the steering stabilizers with a heaver duty one from the 1 ton ram 3500. neither fix has worked to correct the shimmy or the slight pull to the right. the truck is flat out dangerous to drive and i did not realize how bad until i was towing a 5200lb boat at 65 mph. neither the weight or the speed should have been a problem for this 3/4 ton truck but after driving over an expansion joint the truck started to shimmy and that combined with the trailer sway almost killed someone. the only reason someone did not die in that instant is i was the only person within a mile. if someone would have been in the left lane i would have taken them out with a truck and trailer that was nearly uncontrollable.
02/10/2011
 2500 series dodge ram pickups have serious front end problems. they are not safe straight out of the factory in my opinion. we have recently bought two 2011 ram 2500's one has less than 10,000 miles and the other 18,000, and they wobble all over the road. it is very dangerous, especially if they go into the death wobble.
06/19/20112500
 My truck has been to the dealer numerous times to correct a shimmy or as the service writer called it a death wobble the dealer has felt the issue and on numerous occasions tried to fix it. including aligning the vehicle out of factory specs on the advice from the ram engineers. they have also swapped the steering stabilizers with a heaver duty one from the 1 ton ram 3500. neither fix has worked to correct the shimmy or the slight pull to the right. the truck is flat out dangerous to drive and i did not realize how bad until i was towing a 5200lb boat at 65 mph. neither the weight or the speed should have been a problem for this 3/4 ton truck but after driving over an expansion joint the truck started to shimmy and that combined with the trailer sway almost killed someone. the only reason someone did not die in that instant is i was the only person within a mile. if someone would have been in the left lane i would have taken them out with a truck and trailer that was nearly uncontrollable.
02/10/2011
 2500 series dodge ram pickups have serious front end problems. they are not safe straight out of the factory in my opinion. we have recently bought two 2011 ram 2500's one has less than 10,000 miles and the other 18,000, and they wobble all over the road. it is very dangerous, especially if they go into the death wobble.
06/19/20112500
 My truck has been to the dealer numerous times to correct a shimmy or as the service writer called it a death wobble the dealer has felt the issue and on numerous occasions tried to fix it. including aligning the vehicle out of factory specs on the advice from the ram engineers. they have also swapped the steering stabilizers with a heaver duty one from the 1 ton ram 3500. neither fix has worked to correct the shimmy or the slight pull to the right. the truck is flat out dangerous to drive and i did not realize how bad until i was towing a 5200lb boat at 65 mph. neither the weight or the speed should have been a problem for this 3/4 ton truck but after driving over an expansion joint the truck started to shimmy and that combined with the trailer sway almost killed someone. the only reason someone did not die in that instant is i was the only person within a mile. if someone would have been in the left lane i would have taken them out with a truck and trailer that was nearly uncontrollable.
02/10/2011
 2500 series dodge ram pickups have serious front end problems. they are not safe straight out of the factory in my opinion. we have recently bought two 2011 ram 2500's one has less than 10,000 miles and the other 18,000, and they wobble all over the road. it is very dangerous, especially if they go into the death wobble.
STEERING - LINKAGES - TIE ROD ASSEMBLY
07/06/201218000
 Tl* the contact owns a 2011 dodge ram 2500. the contact stated that the driver side tie rod was defective and included in the recall associated with 11v350000 (steering:linkages:tie rod assembly ). the vehicle was taken to the dealer who offered no assistance. the manufactured was notified and refused the repairs because the tires and rims had been changed on the vehicle. the vin was unavailable. the failure and current mileage was 18,000.