Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 02/15/2010 | 208000 | 1 | |
| At engine oil change, serviceman noticed fuel tank hanging by aft fuel hanger strap only. first failure of the fuel tank hanger strap assembly. had the tank completely failed on the road, the 35 gallons of diesel fuel could have caused a burned up vehicle and or injury/ loss of life.*dt | |||
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||
| 11/27/2002 | 1 | 06/14/1999 | |
| Fuel tank support strap broke causing tank to drop to the pavement. upon removal of the tank, the front strap was almost completely cracked through. *jb | |||
| 11/27/2002 | 97000 | 1 | 06/14/1999 |
| The front and rear fuel tank support straps failed. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/22/1999 | 1 | 11/01/1996 | |
| Catastrophic failure of prime-loc (www.ash-tec.com) fuel filter resulted in immediate engine shutdown, loss of steering and brake assist (8000lbs), cavitation of injector pump, and atomized diesel fuel covering windshields and obscuring vision of following vehicles. significant fire hazard from atomized fuel filling engine compartment and underside of vehicle. of the three other prime-loc owners i have contacted, each of us have experienced similar failures. discussions with prime-loc engineer indicated possibility of numerous others similar failures....) manufacturer ignoring all complaints, continues to sell. i have retained all hardware and it remains available for metallurgical inspection (suspect hydrogen embrittlement during plating process).*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/01/1999 | |||
| Fuel gauge has been inoperative since 1999.*ak | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 08/01/2000 | 29455 | 1 | 01/04/1998 |
| I have a 1997 dodge ram truck 3500 with 5.9 liter 6 cylinder diesel laramie slt. the fuel gauge hasn't worked for 5 years now and the fuel sending unit is defective. i would purchase a new one, but cost to me for the fuel sending unit part is $198.00. currently, like everyone else that seems to have faulty fuel sending units, i set the tripmeter and go 300-350 miles and then fill up the tank. this seems to be a widespread problem with dodge ram pickup trucks with gas and diesel engines and i'm wondering why there hasn't been a recall? *jb | |||