Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/15/20081550001
 Dashboard cracked and caved in when i hit a bump while driving approx 68 mph on the freeway (i- 15 northbound through las vegas). plastic falling into the dashboard area disconnected several wires causing the headlights to go out as well as several other electrical accessories. freeway was well lit enough for me to stop safely and call for assistance. *tr
07/05/20061500001
 On three different occasions the retaining nut for fifth-gear has failed. dealer offered repair kit... contained new main shaft for tranny. cost was $3600.00, chrysler refuses to acknowledge defect in manufacturing of thread tapering. there is also no power brakes. abs seems to not be working, relies on pressure from oil to brake. if pressed continuously, will go all the way to the floor. wiring harness burned up after dealer work, frank shoupe of georgetown kentucky refused to repair their mistake. said it was my fault, then refused to keep speaking with me. stated replacement was $2015.00, and would take a week;received one from junkyard in montana, took three days, and $300.00. *tr
10/18/200682792102/24/1998
 Dt*: the contact stated after the vehicle was parked for two days, the alarm suddenly sounded. by the time the door was opened, smoke had filled the cab. the vehicle was towed to the dealer who determined the wiring harness under the driver seat shorted out causing the wires to burn. the dealer replaced three wiring harnesses, the fuse box and the fuses.
ELECTRICAL SYSTEM - STARTER ASSEMBLY - SOLENOID
09/23/2005921791
 Dt: the contact started vehicle in order to move it. then, he turned the vehicle off. the starter kept running, causing the vehicle to catch on fire. the fire was extinguished. the vehicle was towed to a dealership to be inspected. they found the fuel shut off solenoid shorted out. the manufacturer was contacted.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
01/08/2007270000103/16/2006
 Tl*- the wiring of the headlight harness switch burned on the contact's 1998 dodge ram 3500. there was a recall for this failure, but this vehicle was not included due to the vin. the dodge dealer refused to acknowledge that the prior years vehicles and this truck were having the same failures and refused to honor the recall. he called dodge, and they also refused to honor the recall. he had to repair the vehicle at his own cost.*ak
09/11/200379500103/06/1998
 Burning odor and light smoke from dashboard. all lights going on and off. turned of headlights and burning odor and smoke stopped. went to dodge dealer to check for recall - manufacturer's recall 819 was for similar problem but only applied to model years 1994 - 1997. this truck was 1998 model. purchased new headlight switch and replaced the burned switch along with some burnt wiring.*ak
11/28/20011
 Consumer exited vehicle, and when he came back the interior of the vehicle was on fire which started in the left front dashboard area.*jb (ohio traffic report#10-90-733)
06/07/2000111/01/1997
 Thin stream of white smoke emitting from dashboard. headlight switch shorted out causing wires to burn behind dash. very close to an electrical fire. have heard other dodge pickup owners having same difficulty (at least 3 that i know). please investigate this problem!*ak