Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/21/2002 | 117620 | 1 | 07/01/1997 |
| Nut fell off back of fifth gear, damaging the main shaft and causing truck to jump all over the highway. dodge admits this is a known design defect, yet they will not issue a recall. a horse in the trailer being towed was injured in this incident due to the violent jerks and swerves involved. *ts **dimsii ivoq entry posted after 12/12/02 cut over to artemis*762504 | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/23/2002 | 1 | ||
| Consumer states that the transmission slipped out of park and into reverse. dealer and the manufacturer has been notified.*mr *jb | |||
| 09/13/2001 | 3 | 10/01/1998 | |
| 2 years ago the 5th gear failed and chrysler covered it the truck was 1000 miles out of warranty. in 8-2001 the part failed again we took it to a trans shop and they fixed it for $213.oo, in 9-2001 it failed again the trans shop that fixed it in 8-2001 would not warrany the nut backing off. so we had to pay $766.oo in 9-2001 this is an ongoing problem with these type vehicles chrysler knows this but they do not want to fix the problem because it would cost alot of money to recall all these vehicles. the problem almost caused us to have a wreck, when you are driving down the interstate at 70 mph and you have to downshift because the 5th gear fails and it is like driving in neutral so you downshift and hope noone is close behind you. there was an 18 wheeler behind us this last time and almost hit us in the rear end. we have 2 children and they were scared to death. chrysler needs to face up to this problem before the children that rides in these vehicles or even adults get killed because chrysler wants to save money. the vehicles with this problem are unsafe and needs to be fixed not at our cost but chryslers expense. i am tired of paying for this problem when chrylser knows that it is a problem. but i got news for chrysler this will be the last chrysler vehicle i own. they are the sorriest people and something needs to be done before someone gets killed. thank you christy houston. *ak | |||
| 12/06/2000 | 1 | 10/01/1998 | |
| While towing my trailer in 5th gear on a crowded interstate, the gear suddenly failed without warning. i lost power and safely pulled over. the other 4 gears worked to get me home.*ak | |||
| 09/01/1999 | 1 | 06/01/1999 | |
| Transmission was hard to shift. dealer claimed transmission was bad. had to replaced, cost was split between dealer and myself. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 12/22/2000 | 1 | 02/01/1998 | |
| Ongoing problem with replacing front wheel bearing from 51,000 miles to present, four sets of wheel bearing were replaced. on last occasion, front axle broke due to wheel bearing failure. dealer notified. all repairs were done under warranty. but unable to located the cause. *ak the right front brakes grab on regular braking due to worn pads and rotors. the cruise control malfunctions. *yh | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 12/22/2000 | 1 | 02/01/1998 | |
| Ongoing problem with replacing front wheel bearing from 51,000 miles to present, four sets of wheel bearing were replaced. on last occasion, front axle broke due to wheel bearing failure. dealer notified. all repairs were done under warranty. but unable to located the cause. *ak the right front brakes grab on regular braking due to worn pads and rotors. the cruise control malfunctions. *yh | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 09/10/1998 | 2 | ||
| Driveshaft failed. yh | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/05/2006 | 150000 | 1 | |
| On three different occasions the retaining nut for fifth-gear has failed. dealer offered repair kit... contained new main shaft for tranny. cost was $3600.00, chrysler refuses to acknowledge defect in manufacturing of thread tapering. there is also no power brakes. abs seems to not be working, relies on pressure from oil to brake. if pressed continuously, will go all the way to the floor. wiring harness burned up after dealer work, frank shoupe of georgetown kentucky refused to repair their mistake. said it was my fault, then refused to keep speaking with me. stated replacement was $2015.00, and would take a week;received one from junkyard in montana, took three days, and $300.00. *tr | |||
| 10/15/2003 | 56000 | 0 | |
| Driving down highway at 65 mph, 5th gear disengaged--(as if shifted into neutral). taken to transmission shop, told bolt holding 5th gear backed off. told there is a retrofit kit available to hopefully fix the problem and prevent re-occurance. this is a common problem with dodge diesel/5 speed combos. this bolt (known defect) cost me $1400 and 2 weeks with no vehicle. | |||
| 07/31/2003 | 36200 | 1 | 05/30/1998 |
| 5th gear suddenly ceased to work on my very well maintained 36,000 mile 98 dodge 3500 manual drive truck. my father and i were nearly in a multiple 18 wheeler crash on a bridge before we were able to finally limp along. i now come to realize that there is a service bulletin on this very problem ( 21-10-98a ) which was ignored by the manufacturer. it nearly cost my family dearly. *ph | |||
| While driving in 5th gear there was a loss of power as if in neutral. the other gears were functional. dealer said a new lock nut was needed to hold gear in place. *ak | |||