Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | ||||||
| PE08047 | CHRYSLER GROUP LLC | 07/25/2008 | 12/17/2008 | 2000-2001 DODGE RAM PICKUP HOOD LATCH | ||
| The agency opened this investigation based on 30 complaints alleging that the hoods on model year (my) 2000 and 2001 dodge ram pickup trucks flew up and blocked the driver's vision.these vehicles have a primary hood latch and a secondary (backup) hood latch.the secondary latch is designed to secure the hood if the primary hood latch is not properly closed or otherwise malfunctions.in these complaints, the secondary hood latch malfunctioned, apparently due to corrosion, and did not latch.dodge conducted recall 01v-040 in 1999 to address similar problems on model year 1994-1997 dodge ram pickup trucks.the information chrysler provided in response to odi's information request letter indicated that the my 2000 and 2001 vehicles were equipped with secondary hood latches with stainless steel return springs, as opposed to the earlier recalled trucks that had zinc coated carbon steel return springs.the recalled components were susceptible to corrosion-induced failure due to the type of material used, whereas the corrosion failures in the newer models appear to be due to lubrication loss over time (regular application of grease is advised per instructions in the owners' manual). odi's review of chrysler's warranty, complaint, and injury data for the 2000 and 2001 vehicles indicates that the rates for subject vehicles are low and are declining.a potential defect trend has not been identified.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/17/2004 | 80000 | 1 | |
| 2000 dodge ram 3500 dash caved in , all plastic is breaking. *tr | |||
| 01/01/2007 | 118000 | 1 | 10/14/2006 |
| Dodge 3500 dash cracking into pieces, con cern of sharp edges if in an accident and pieces falling through the dash onto gas linkage or brake preventing them from working. *tr | |||
| 01/18/2001 | 1 | 10/19/1999 | |
| Consumer states above rear window the headliner is wet and is falling down, roof trim panel replaced and door latches adjusted. experiencing multiple problems with cap having moisture in left hand side compartment, moisture in rear hatch, light shows through right hand side of bed to cap. *tt | |||
| STRUCTURE - BODY | |||
| 03/02/2010 | 80000 | ||
| Tl* the contact owns a 2000 dodge ram 3500. the contact stated that the dashboard was severely cracked and fractured. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000. the vin was unavailable. | |||
| 03/02/2010 | 80000 | ||
| Tl-the contact owns a 2000 dodge ram 3500. the contact stated that the dashboard was severely cracked and fractured. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000. the vin was unavailable. kmj | |||
| 03/02/2010 | 80000 | ||
| Tl-the contact owns a 2000 dodge ram 3500. the contact stated that the dashboard was severely cracked and fractured. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000. the vin was unavailable. sm. | |||