Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 01/18/2010 | 22000 | 6 | |
| Fuel gauge reads half full and it is empty. i have put in 6 fuel sending units and it will last 6 to 9 months and the gauge will slowly start to show fuel in tank and it is empty. this is a very common problem with all diesels. last time i was ran out of fuel in the fast lane of i-75 in florida. cars wound up in the median and shoulder cause my truck was dead in the fast lane. gauge read a little over half a tank of fuel. this is going to get someone killed. *tr | |||
| 12/10/2003 | 40000 | 1 | |
| Fuel pump fails and gives no warring, burns up the fuel injection pump from non lubrication. dodge knows this and is not telling the american people and you can not buy this fuel pump anymore. the fix is costly and now you put the pump in the gas tank. this is not fair. please help!!!!!! *tr | |||
| 07/10/2006 | 98700 | 30 | 06/21/2001 |
| On any cummins powered dodge truck built after 1998 1/2 the throttle positioning sensor is malfunctioning shutting down the motor without warning causing the vehicle to slow very rapidly and to totally loses power. when this occurs the driver is without power until the sensor decides to work again. two weeks ago this problem occurred causing a accident in rush hour traffic, driver was run over by semi truck in rush hour traffic. should someone be towing a camper or trailer up hill and this takes place the vehicle could stop suddenly allowing the vehicle to be rear ended violently or those without much towing experience to lose control of vehicle. this problem occurs regardless of speed or towing. i am commercial driver and have had this happen approximately 30 times in all kinds of weather and traffic. chyrsler/dodge refuses to allow me to speak with a rep and cummins has discontinued putting this part on motors. someone is going to get killed if something is not done soon.. i personally know approximately 50 truck with this problem and cost to fix is 1400$ when parts stores sell sensors for 200$. i want to speak with someone about this problem as i am a retired truck driver and see a very dangerous problem here if it happens to a inexperienced driver. *jb | |||
| 06/16/2006 | 57000 | 1 | 03/05/2000 |
| Dt*: the contact stated while driving on the interstate at 55-70 mph the vehicle stalled suddenly without warning. the vehicle restarted, but would not accelerate enough to drive. the vehicle was towed to the dealership where they determined the fuel transfer pump failed. the fuel injector pump also failed due to the fuel transfer pump failure. | |||
| 07/06/2005 | 85905 | 2 | 08/03/2000 |
| My complaint concerns my vehicle. the reason im writing is in hopes that we can get a safety issue addressed, and corrected. there has been a repeated trend over several years now concerning the lift pump (fuel transfer pump) utilized in the 2500/3500 cummins diesel application. i am a member of the failed lift pump club and have experienced this lift pump failure on my 2001 3500 dodge ctd 2 times. this failure causes the truck to loose power and sometimes die in both cases mountainous 2-lane roads with no pullouts. this can be life threatening if the truck owner is on the highway towing a loaded trailer or as i was in the mountains. i am not alone in this concern, there are thousands of 1998.5 - 2002, 24 valve cummins turbo diesel owners that are concerned and have complained to dodge about this problem with no resolution. this can be documented by going to the turbo diesel register on the web. http://www.turbodieselregister.com/...15&pagenumber=2. *nm | |||
| 04/21/2005 | 113364 | 1 | 07/02/2003 |
| I own a 2001 dodge 3500 diesel pickup. these trucks year models 1998.5-2002 equipped with the diesel option are notorious for the fuel transfer pump failing. i feel this failure causes an accident hazard, because when it fails the truck stops right there whether you are in the middle of a high speed intersection or on the highway in heavy traffic. as you can see either of these cases could result in causality or even death of the driver, passengers and other motorist. given the nature of the vehicles intended uses of this model it is not uncommon to see these trucks loaded with trailers of various sizes most of which weight 7000 lbs and over. combine that with the forces of another passenger vehicle, and the result is very dangerous. there is a website (www.tdr1.com) dedicated to the dodge diesel that has information about these issues that would keep you reading for days about failures. i bring this up because i have experienced 3 failures in the past year. one was in my driveway so i did not cause an incident, but the other two were in dangerous situations the last was when my wife was pulling one of our horses in a trailer that weighs 6000 lbs add the weight of the horse and gear and it brings that up to about 8000 lbs now add the truck which is abound 6900 lbs and you have close to 15000 lbs of dead weight sitting on the side of the highway now take a 4000 lbs suv and slam it into the back of the trailer. now i'm no physicists but i know at least one person is not walking away. what i would like to see happen is for dodge the step up to the plate and admit there is a blatant disregard to safety attributed to a system malfunction. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 06/16/2006 | 57000 | 1 | 03/05/2000 |
| Dt*: the contact stated while driving on the interstate at 55-70 mph the vehicle stalled suddenly without warning. the vehicle restarted, but would not accelerate enough to drive. the vehicle was towed to the dealership where they determined the fuel transfer pump failed. the fuel injector pump also failed due to the fuel transfer pump failure. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/18/2002 | 1 | ||
| Truck caught a fire while it was turned off---at the fuel tank and burned the whole bed, tires, company material, employees tools--all the way to the dash | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 07/11/2007 | 170000 | 2 | 08/25/2002 |
| Tl*the contact's daughter owns a 2001 dodge ram 3500. the vehicle started after the contact's daughter made several attempts. the vehicle was taken to the dealer and they stated that the transfer pump failed and needed to be replaced. currently, the vehicle is experiencing the same failure; however, the injection pump failed and needs to be replaced. the current mileage was 183,766 and failure mileage was 170,000. | |||