Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/25/201192000
 Tl- the contact owns a 2003 dodge ram. the contact was in a crash. while driving 65 mph using the cruise control, the contact became unconscious and ran head on into a tree; the air bags did not deploy. a police report was filed. the contact was hospitalized and sustained minor injuries. the vehicle was destroyed. the manufacturer was contacted, but the contact did not discuss the failure with them; the dealer was not contacted. the failure and current mileage was 92,000. nw
11/23/200668000112/01/2004
 Dt*: the contact stated the vehicle rear ended another vehicle while traveling 45 mph and the airbags did not deploy. the driver hit the steering wheel causing a bloody lip. the non-service dealer expressed that the airbags should have deployed. there was a police report taken.
AIR BAGS - FRONTAL
04/20/2009
 2003 dodge ram heavy duty truck began to get crackes in dashboard around yr 2009 2 large cracks are now in dashboard
10/01/2010104500
 The dashboard on my 2003 dogde 3500 quad cab had developed cracks which has split the dash into pieces directly in front of the the passenger seat and directly over the passenter side airbag. the cracks and broken dash pieces will not allow the passerger side airbag to deploy properly in the event of a crash and not only will the airbag harm the passenger, the broken pieces of dash will be dangerous as well. this vehicle has been properly maintained, and is in good condition. the dash cracked and broke as a result of normal driving; the vehicle has never been in an accident. the dealer said that the vehicle is out of warranty and will not pay to replace the dash. not only will the airbag not deploy properly due to the cracked and broken dash and threaten the passenger, it could also misdploy in a manner hazardous to the driver. this is a defect many 2003-2005 dodge 3500 truck owners have experienced and is widely discussed on internet forums. dodge 3500 2003 model dashboards should be recalled and replaced by dealers because the defective dash's installed by dodge are a high safety hazard for passengers and drivers as well due to the fact that they will not allow the passenger side airbag to deploy properly in the event of an accident. while i must include an incident date below this problem occurred and expanded over the course of 2010.
01/02/20041
 Air bag did not deploy in a collision. another vehicle ran a stop sign, i t-boned the other vehicle with the front of my truck, yet air bag did not deploy. *nm