Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
0500204/28/200510015075New water pump for 3.7l engine - no longer common with 4.7l. advanced service information #05-002. *tt05/17/2005
180170504/21/200510015060Long crank times in ambient temperatures below freezing. *tt05/17/2005
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
2810/01/200210000331Customer satisfaction notification to tighten the diesel engine cooling fan which may become loose and separate from the pulley. *tt02/24/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
04/15/2010120000
 Tl* the contact owns a 2003 dodge ram 3500. while parked, the contact noticed a ticking sound coming from the front end of the vehicle. after some time the contact was driving approximately 25 mph when the vehicle stalled. the failure recurred twice. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the valve spring would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 120,000.
04/15/2010120000
 Tl- the contact owns a 2003 dodge ram 3500. while parked, the contact noticed a ticking sound coming from the front end of the vehicle. after some time the contact was driving approximately 25 mph when the vehicle stalled. the failure recurred twice. the vehicle was taken to the dealer for diagnostic testing where the technician advised that the valve spring would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 120,000. kmj
04/15/2010120000
 Tl- the contact owns a 2003 dodge ram 3500. while parked the contact noticed a ticking sound coming from the front end of the vehicle. after some time the contact was driving approximately 25 mph when the vehicle stalled. the failure occurred a second time. the vehicle was taken to the dealer for diagnostic. the technician stated the valve spring would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 120,000. da
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
100001
 Diesel fumes are coming through the cab of the vehicle. also, there is a burning oil smell . *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
08/13/2003111908/14/2003
 2003 dodge cummins ho pickup, i have a new truck that has an injector that sticks. it has stuck wide open 4 times, closed two times and partially open many times. when it sticks wide open the knock can be heard through a vehicle window with air & radio running. the safety issue is a black cloud of smoke that is so thick that the sun and road cannot be seen. on interstate 90 i stopped all traffic east & west when it happened. my wife was following me on the way home from kellogg id to ellensburg wa. cummins agrees with me that i have a faulty injector; however failure does not set any codes in the computer. consequently dodge will not fix it. i have had it in the shop 3 times and have a clean bill of health because they cannot replicate the problem and the trucks computer does not record the incidents. i am running with two temperature instruments to read cylinder outlet temperatures when it happens and cylinder six is 10 to 20% higher than the other cylinders. i am told i need to drive it until i have a total failure. i feel that a failure on a crowded freeway could very possibly cause a multicar accident with injuries and fatalities. my dodge case number is 11579365 and they have a complete case file; however they will do nothing.*ak