Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | ||||||||||||||||
| 05V462000 | DAIMLERCHRYSLER CORPORATION | from 06/01/2002 to 07/31/2005 | V (Vehicle) | 250433 | 03/20/2006 | ODI | CHRYSLER GROUP LLC | 10/06/2005 | 10/06/2005 | |||||||
| Defect Summary | On certain pickup trucks equipped with diesel engines and automatic transmissions, in an attempt to exit the vehicle quickly without shutting off the engine and removing the key, the driver may inadvertently leave the automatic transmission shift control in indicated reverse. | |||||||||||||||
| Consequence Summary | This error is an unintended action that may result in a lack of transmission park pawl engagement and possibly delayed rearward movement of the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will perform a software modification to equip these vehicles with an out-of-park alarm. owners may contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Daimlerchrysler campaign no. e17.this action is deemed a safety improvement campaign and is not being conducted under the safety act.the company has informed nhtsa that it will provide the modifications described above free of charge. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 1804104 | 10/25/2004 | 10010536 | Improved automatic transmission shifting in tow/haul mode. *eh | 11/30/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 03014 | 08/29/2003 | 10003520 | Service action 03014 - powertrain control module (pcm) electrical connector seal inspection/repair procedure. *tt | 10/22/2003 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 2100907 | 05/24/2007 | 10022003 | 1-2 shift hunt at light throttle. *kb | 06/28/2007 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||
| EA04025 | CHRYSLER GROUP LLC | 08/26/2004 | 12/22/2005 | FALSE PARK | 05V462000 | |
| The subject vehicles are heavy duty pickup trucks with diesel engines and automatic transmissions commonly used for commercial and work purposes.a column mounted shift lever is used for gear selection and an electronic prndl on the instrument panel provides gear position information to the driver.the subject vehicles are also equipped with a brake-transmission shift interlock that prevents the shift lever from being moved from the park position (when the engine is on) unless the brake pedal is depressed and an ignition-shift interlock that prevents key removal unless the transmission is in the park position.complainants generally report that the vehicle was being operated in a forward gear and brought to a stop through brake application on alevel surface, at which time the operator moved the shift lever to engage the park position.the operator then opened the driver side door and, without verifying park engagement (e.g., prndl gear indication), securing the park brake, or turning the engine off, exited the vehicle.initially, no vehicle movement was apparent, however, a short time later, typically reported as 10 to 30 seconds, the vehicle moved rearward under engine power.the incident often ended in a vehicle crash, and sometimes involved serious injury.two fatalities are alleged.odi | ||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||
| EA05018 | CHRYSLER GROUP LLC | 11/02/2005 | 08/29/2007 | ENGINE STALL | ||
| Analysis of the complaint, field report and warranty data shows that the majority of stalling incidents in the subject vehicles appear to be related to the engine calibration concerns that daimlerchrysler addressed with service bulletins releasing revised pcm software.analysis of the complaints and odi's survey of owners of vehicles that received engine management software updates under tsb #18-013-05 show that these stalling incidents have the following characteristics: - they occur at low speeds, often during parking lot ordriveway maneuvers; - they occur during decelerations, such as braking for a stop sign or traffic signal; and - the operator is almost always able to immediately restart the vehicle.when compared with other safety defect investigations and recalls of conditions that result in stalling during low-speed deceleration with immediate engine restart possible, the failure rate in the subject vehicles is low.analyses of complaint and warranty data also show a declining trend.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.see document file for additional information regarding this resume. | ||||||
| PE05027 | CHRYSLER GROUP LLC | 05/16/2005 | 11/03/2005 | ENGINE STALL | ||
| On may 16, 2005,odi opened preliminary evaluation pe05-027 to investigate complaints of engine stalling in model year 2004-05 dodge durango suvs and ram 1500 series pickups equipped with the 5.7l v8 engine.information provided by daimlerchrysler during pe05-027 indicated that a large percentage of the complaints are related to an idle undershoot condition that may cause the engine to stall during turning maneuvers.in february 2005, daimlerchrysler revised the powertrain control module software in production vehicles and issued a technical service bulletin (tsb 18-013-05) releasing the new software as a service remedy for the idle undershoot condition.the bulletin was superceded by tsb 18-013-05a in april 2005.daimlerchrysler believes that the failure rate for stalling while driving due to the idle undershoot condition is low and that the bulletin has adequately addressed the problem. since pe05-027 was opened, odi has continued to receive complaints from owners of the subject vehicles who allege experiencing engine stall incidents under all types of driving conditions.in some instances the stalling has continued after the vehicle received the service bulletin repairs.this investigation has been upgraded to an engineering analysis (ea05-018) to further assess the scope, frequency, and safety consequences of the alleged defect in dodge durango and ram 1500/2500/3500 series pickup trucks. | ||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | ||||||
| EA04025 | CHRYSLER GROUP LLC | 08/26/2004 | 12/22/2005 | FALSE PARK | 05V462000 | |
| The subject vehicles are heavy duty pickup trucks with diesel engines and automatic transmissions commonly used for commercial and work purposes.a column mounted shift lever is used for gear selection and an electronic prndl on the instrument panel provides gear position information to the driver.the subject vehicles are also equipped with a brake-transmission shift interlock that prevents the shift lever from being moved from the park position (when the engine is on) unless the brake pedal is depressed and an ignition-shift interlock that prevents key removal unless the transmission is in the park position.complainants generally report that the vehicle was being operated in a forward gear and brought to a stop through brake application on alevel surface, at which time the operator moved the shift lever to engage the park position.the operator then opened the driver side door and, without verifying park engagement (e.g., prndl gear indication), securing the park brake, or turning the engine off, exited the vehicle.initially, no vehicle movement was apparent, however, a short time later, typically reported as 10 to 30 seconds, the vehicle moved rearward under engine power.the incident often ended in a vehicle crash, and sometimes involved serious injury.two fatalities are alleged.odi | ||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | ||||||
| EA04025 | CHRYSLER GROUP LLC | 08/26/2004 | 12/22/2005 | FALSE PARK | 05V462000 | |
| The subject vehicles are heavy duty pickup trucks with diesel engines and automatic transmissions commonly used for commercial and work purposes.a column mounted shift lever is used for gear selection and an electronic prndl on the instrument panel provides gear position information to the driver.the subject vehicles are also equipped with a brake-transmission shift interlock that prevents the shift lever from being moved from the park position (when the engine is on) unless the brake pedal is depressed and an ignition-shift interlock that prevents key removal unless the transmission is in the park position.complainants generally report that the vehicle was being operated in a forward gear and brought to a stop through brake application on alevel surface, at which time the operator moved the shift lever to engage the park position.the operator then opened the driver side door and, without verifying park engagement (e.g., prndl gear indication), securing the park brake, or turning the engine off, exited the vehicle.initially, no vehicle movement was apparent, however, a short time later, typically reported as 10 to 30 seconds, the vehicle moved rearward under engine power.the incident often ended in a vehicle crash, and sometimes involved serious injury.two fatalities are alleged.odi | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/09/2010 | |||
| Rm 3500 4x4 long bed quad cab. i have a stock truck. tie rod ends are shot, steering gear box is shot, ball joints need to be replaced but now fall in the limits that dodge decided to extend the measurements. my truck is a 2004 with only 106,000 hiway miles. my friend has the same truck but dually 05 and has 62,000 miles and has to replace the same thing other than his steering gear box for now. cost for me to repair with labor is $1300.00 how can parts go out this quick is beyond me. i have owned every truck and never had i needed to replace these kind of parts with low miles. | |||
| 06/07/2006 | 10000 | 1 | 06/14/2004 |
| E-17 saftey recall. *tr | |||
| 06/13/2007 | 62000 | 1 | 07/04/2004 |
| Tl*the contact owns a 2004 dodge ram 3500. at 62,000 miles, an oil change was performed on the vehicle. as a result of the oil change, the front cv joint on the driveshaft failed and damaged the transmission, the transfer case, and the floor board. the bearings lacked the proper amount of grease. the dealer stated that the cross members needed to be able to catch the driveshaft. however, if the contact is driving at a high rate of speed, he could damage the cross members. the dealer also stated that they could and would not service the vehicle because it was driven too long after the component failed and the parts are no longer under warranty. general motors informed the dealer to no longer give the contact any further information due to the propriety issues associated with the defect. the contact stated that when the floor board gave in, it mildly injured his son's foot. also, the floor board severed several pipe lines. the current mileage is 66,000 and failure mileage was 62,000. | |||
| 11/04/2004 | 300 | 4 | 04/16/2004 |
| Tl*the contact owns a 2004 dodge ram 3500. the contact stated that the gears shift from park to reverse, causing the vehicle to roll without warning. the first incident occurred when the parked vehicle suddenly rolled and struck a concrete pillar. the contact called the manufacturer about the failure and a representative inspected the vehicle. the representative was unable to find any failures. one year later, the contact received recall letter # 05v462000 (power train:automatic transmission). the dealer stated that many customers are removing the remedy because it does not help. the contact also stated that her husband was involved in a crash during one of the failures and injured his back. the vehicle has sustained damage during three out of the four failures. the current mileage is 90,000 and failure mileage was 300. | |||
| 02/07/2007 | 36000 | 1 | 04/01/2006 |
| Tl*- the contact had the recall repair for 05v462000 (power train: automatic transmission) performed on his 2004 dodge ram 3500 and now wants the recall work undone. the reason he wanted it returned to the prior condition is that the vehicle keeps honking and the vehicle head lights are flashing every time he leaves the vehicle idling. in order for the vehicle to stop honking and the lights to stop flashing the contact would have to shut it off completely. the failure and current mileage were both 36000 miles. | |||
| 01/05/2007 | 20 | 03/02/2004 | |
| Tl*- the contact stated that the 2004 dodge ram 35000 had recall 05v462000 concerning the powertrain: automatic transmission. he stated that since the recall repair was completed on the vehicle he had problems with the horn. he has had a crash with the new recall repair. while backing up the vehicle to the trailer he opened the driver's side door to continue backing up and the horn inadvertently went off. the contact then jumped out of the vehicle and the truck crashed into the trailer. the contact stated that if the vehicle was not in park and he opened the truck door the horn would go off startling him quite a bit, and making him nervous. the contact felt this wasa safety problem. he was a veteran and had issues with startling while backing up. he's never had this problem until the recall repair was done to his vehicle. *ak updated 03/02/07. *jb | |||
| 10/27/2006 | 15000 | 1 | 09/01/2004 |
| Dt*: the contact stated while the vehicle was parked without the keys in the ignition, or while driving various speeds, the out-of-park alarm horn blew without warning. a nhtsa recall, #05v462000 was performed on the vehicle concerning the automatic transmission; however, the recall did not remedy the problem. the vehicle was inspected by a dealer who was able to duplicate the problem, but would not remove the out-of-park alarm. the manufacturer was alerted. | |||
| 08/14/2006 | 1 | 09/24/2004 | |
| Vehicle does not always go into park. there has been a recall#e17 to have an alarm to tell you when it is out of park. there fix is to attach it to the horn making the horn blare when you are in reverse and the door is open or ajar. this is very startling and cause my husband to hit the accelerator and hit our garage. *nm | |||
| 06/01/2006 | 90552 | 1 | 06/01/2006 |
| My 2004 dodge ram 3500, automatic with diesel engine went into reverse without notice on 06-01-2006. the vehicle was put into park before i opened the drivers door. i stepped out of the vehicle and the vehicle was not moving and in park i went to unlock a gate and i noticed the vehicle going backwards with a goose neck trailer attached. the vehicle jack-knifed in the middle of the road and then ended up in the ditch, with damage to the cab twisted and bent, bed and tail gate damaged, windows broken, trailer was also damaged. *nm | |||
| 01/01/1901 | 1 | ||
| Sample of the waiver request for the dodge recall *ts ***transferred to occ*** | |||
| 03/30/2004 | 1 | 11/14/2003 | |
| Employee stopped vehicle and put in park, got out of truck and went inside the tool room and when he came out, he saw the truck moving backwards. he ran to get in it and the truck continued to move and hit a pole. the damage was done to the back left quarter panel, bumper,and tail gate. needs all new parts for those and taillights. we still have all the old parts . notification code e17. we received a letter from daimler chrysler about a recall for this same problem. *nm | |||
| 01/25/2006 | 30442 | 3 | 02/28/2004 |
| I stop at the ranch at one of our barns to talk to some client about there horse. i placed the truck in park and exited the vehicle. i spoke with them in front of pickup to use the headlights to see. after 7 to 10 min we proceeded to walk through the barn and after we got half way we heard someone yell, then a loud crash!!. we came running only to find our truck 60 yards away from where i left it, stopped only by a tree. the damage was extensive to the right rear of the truck. when we notified dodge chrysler about the problem they sent someone out to investigate and there report said they had not heard about this happening before and deemed it to be human error. they stood there and blamed us when all along knowing there was a problem. 3 weeks later we received the a recall in the mail. i called chrysler right away and they where unwilling to accept any responsibility for damages or there behavior. they only offered to install a parking alarm. it is to little and much to late for us now. *nm | |||
| 05/31/2005 | 30356 | 1 | 05/01/2005 |
| 2004 dodge ram 3500 transmission slipped from park to reverse. *mr *sc | |||
| 04/09/2005 | 8500 | 3 | |
| My brother was drving my 2004 dodge ram 3500 vehicle to pull my boat out of the water from the boat landing. we were both in the vehicle as we pulled up to a flat area to clean the boat off vehicle was placed in park with engine running. i the owner got out first to go talk to the people ahead of us while my brother was in truck for about a minute before he exited the vehicle. we were talking with the other people for about 2-3 minutes when one of them noticed the truck going in reverse, we all turned and saw it going in reverse as it jackknifed the trailer and stopped. it caused damage to the bumper, fender, tailpipe of the vehicle and damage to the boat trailer in one area. no damage to boat. *ak | |||
| 11/17/2003 | 5000 | 1 | 11/01/2003 |
| The vehicle slipped out of the park gear and had gone into reverse, causing the vehicle to crash into a building. the manufacturer was contacted by the consumer. *ak see also 10111596. *dsy *sc *jb | |||
| 11/10/2004 | 5400 | 1 | |
| Vehicle was parked and running idle. consumer entered a building. when the owner exited the building found the vehicle 300 feet away from where it was originally parked. *ak | |||
| 10/08/2004 | 3500 | 1 | |
| When putting the vehicle in drive or reverse the dash illuminated and the wheels will began to free roll. the owner took the vehicle to the dealer who stated that all the vehicles performed that way and that there was nothing else they can do. provide further details. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 10/07/2004 | 6500 | 1 | 07/10/2004 |
| Park position on tranmission faulty. i shifted into park and it dropped into reverse and i had a runaway powered reverse incident. *ak | |||
| 08/13/2004 | 19790 | 1 | 12/03/2003 |
| Placed vehicle in park. got out and walked 50 feet ahead of vehicle. turned and saw vehicle moving in reverse. ran to vehicle, which had crossed a road, put on emergency break and stopped. *ak | |||
| 02/20/2004 | 6500 | 0 | 12/01/2003 |
| Dodge ram 3500 with cummins diesel. i got out of the truck on an absolutely flat parking lot, believing it to be in park. walked 30-40 feet and then vehicle began moving in reverse gear at idle and hit a car. dodge personnel have told me that due to the high torque, it is physically impossible to exit the vehicle. as soon as the foot is removed from the break, if it is in gear it will move at a pace faster than a person can exit. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 10/19/2006 | 27000 | 1 | 03/01/2006 |
| Dt*: the contact stated while the vehicle was placed in park and left unattended in the driveway with the engine running, the column gear shift slipped out of park and into reverse without warning. the vehicle rolled backwards and crashed into a tree, moderate damage was sustained, but the police were not alerted. the contact inspected the vehicle and noticed the column gear shift was in reverse. the vehicle was taken to a dealer to await further inspection. the manufacturer was not alerted. | |||
| 05/27/2005 | 6300 | 1 | 10/22/2004 |
| For the last few days we have been having trouble getting the column shift to move. my wife put the truck in reverse according to the dial on the dash, however the truck would not move. had to wiggle the shifter to get it to go into reverse. today, the truck was parked on level ground with engine not running however the key was still in the ignition. approx. 5 minutes later the truck rolled backward eventually going down a hill, knocking down a small tree, continued across a street, jumped the curb, through a yard and hit an enclosed car trailer. extensive rearend damage and insurance/repair is in process. | |||
| 04/16/2005 | 4 | 05/08/2004 | |
| 2005 dodge 3500 extended cab 4x4, i stopped with a passenger in truck on level ground and placed it in park w/engine running. then, i removed my seat belt and exited the truck. i walked about 10 yards away and started to talk to a neighbor. i heard the passenger yell that the truck was rolling. i turned and ran to the truck as the passenger tried to exit the truck, but the shoulder harness tangled around her arm, and the truck was rolling in reverse. the door knocked her off her feet but she was still caught by the shoulder harness, and was being dragged as the truck continued to roll backwards. i caught up to the truck and dove in the open passenger door at the same time that she rolled under the cab. i got my hand on the brake and the truck came to a stop, but the front wheel rolled onto her hip and thigh. i put the truck in drive, it had dropped into reverse from park, pulling it forward, and she rolled free. she went by ambulance to the hospital and was later released. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 09/20/2004 | 2000 | 1 | |
| When driving 50 mph, the front differential failed causing the front wheels to lock up. the consumer had the vehicle towed. please provide more information. *jb | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 12/01/2004 | 4000 | 1 | 12/13/2003 |
| While driving 65 mph vehicle vibrated due to the ring rear and pinion of the rear axle shaft failure. consumer contacted the manufacturer who replied, they were aware of this problem, but did not have a solution at this time. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 10/17/2006 | 60000 | 1 | |
| 2004 dodge 3500 truck front l/h wheel hub assy bearing came apart at 70 mph causing the truck to cross over 2 lanes of traffic and into oncoming traffic. dodge dealer told me this is a problem. but it cost me 350 dollars this to me is a safety issue and a customer should not have to pay the cost or die due to this. *nm | |||
| POWER TRAIN - DRIVELINE | |||
| 02/06/2007 | 38000 | 5 | 05/15/2006 |
| I purchased my truck in may 2006, since i bought the truck it has had a vibration on start ie from stop when i start moving the truck has a vibration. i am now on the third rear drive shaft assembly in my truck at 65k miles. also have had to replace a blown front hub that separated at 60k miles with no previous problems or warning. have had over 3k worth of electrical work done at dealership including pcm, wiring harness, fca, injection pump and so forth and so on. still have tons of electrical issues with truck. and now at 66k miles the fuel sending unit has gone out for the second time. *tr | |||
| 04/02/2005 | 34000 | 2 | |
| Noticed a vibration when reaching speeds over 72 miles per hour. contacted local dealer regarding problem. the first time the truck was in for service the local dealer decided to put in a new drive line and aligned it. after this service the vibration still existed. soon after the truck stalled in the middle of a very busy highway due to a malfunctioning fuel injector pump. i believe this was caused by the ever present vibration. second time local dealer saw the truck they replaced the fuel injector pump and tried to re-align to fix the vibration. this still didn't solve the vibration. a review of the complaints on this site it appears that this is a nation wide problem and defect in this truck. ak | |||
| 10/21/2004 | 500 | 6 | 10/18/2004 |
| Vibration in the drivetrain at high speeds, starting at about 72 miles per hour. 6 attempts of balancing drive train and wheels have not solved the problem. vibration is enough to numb hands and feet and distort the rear view mirror images.*ak | |||