Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 11V350000 | CHRYSLER GROUP LLC | V (Vehicle) | 242780 | 10/03/2011 | ODI | CHRYSLER GROUP LLC | 07/06/2011 | 07/11/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. | |||||||||||||||
| Consequence Summary | This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1901004 | 11/29/2004 | 10011958 | Power steering fluid contamination. *tt | 02/08/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB19-001-11 REVA | 08/09/2011 | 10041904 | Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe | 11/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/30/2011 | 65800 | ||
| In december 2009 i was involved in an accident in my 2004 3500 dodge ram while on my way to work. it was hit in the driver | |||
| 04/09/2010 | |||
| Rm 3500 4x4 long bed quad cab. i have a stock truck. tie rod ends are shot, steering gear box is shot, ball joints need to be replaced but now fall in the limits that dodge decided to extend the measurements. my truck is a 2004 with only 106,000 hiway miles. my friend has the same truck but dually 05 and has 62,000 miles and has to replace the same thing other than his steering gear box for now. cost for me to repair with labor is $1300.00 how can parts go out this quick is beyond me. i have owned every truck and never had i needed to replace these kind of parts with low miles. | |||
| 09/01/2007 | 50000 | 1 | |
| Turn signal not showing correct direction or not working at all. wet weather may have something to do with it. tilt steering wheel usually affects the situation. *tr | |||
| 05/09/2007 | 68205 | 1 | 05/01/2006 |
| Tl*the contact owns a 2004 dodge ram 3500. while driving 20 mph, the steering failed and the contact lost control of the vehicle and drove into a ditch. the failure occurred on may 9, 2007 and without warning. a chrysler customer call center representative returned his call; however, they were unable to assist him since the vehicle was removed from the scene of the crash. the contact received the parts from the dealer to repair the vehicle. the service manager stated that changes were made to the parts needed to repair the steering failure; however, the original parts were used to perform the repair. the vin was confirmed with the owner; however, it was unable to be verified by the system. the current mileage is 68,700 and failure mileage was 68,205. | |||
| STEERING - COLUMN | |||
| 07/07/2009 | 172000 | 1 | |
| Tl*the contact owns a 2004 dodge ram 3500. the contact was driving approximately 20 mph on normal road conditions when the heater system was activated; however, the blower fan failed without warning. the failure occurred intermittently. the vehicle was taken to an authorized dealer for inspection. the failure was contributed to the steering column wiring harness. the vehicle has not been repaired for the malfunction. the contact had concern of the safety risk involved. the failure mileage was 172,000. updated 01/29/10. *lj the bad connection at the ignition switch was causing an arc and burning the installation at the end of the wire harness . the problem was causing the blower fan to fail intermittently. updated 01/29/10 updated 03/30/10 *bf | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 11/07/2005 | 43000 | 10 | 10/31/2003 |
| 2005 dodge ram 3500 on a couple of occasions power steering fluid had come out the cap of the pump. power steering pump replaced by jim doran dodge in mcminnville, or after complete failure of power assist. about 6000 miles after the replacement pump was installed, while making a corner the steering wheel froze and would not turn-upon hitting the brakes the brake pedal was solid and would not move or apply any braking action. after a couple of seconds it went back to normal and i proceeded into a service station cautiously, while turning around at the station the condition recurred for a couple more seconds. upon returning to the dealership they assessed the vehicle. they had no clue about a intermittent loss of power assist and system freeze but said the power steering pump was bad but denied warranty to replace it. it has since done this on a number of occasions but with no regular frequency. upon taking the vehicle to another dodge dealership they said they couldn't do anything if it didn't happen when they test drove it.*jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 08/09/2005 | 59500 | 1 | 10/08/2004 |
| Dt: the right front passenger's side tie rod end completely separated while driving about 10 mph. this happened without any prior warning or problems. this was the first incident. there was a loss of steering. the consumer was able to avoid a crash due to the low speed. the consumer took the vehicle to an independent service repair shop who offered no explanation as to why this could have occurred. the service dealer noted there was some play within the ball joints. the consumer called the dealer who said this was normal. the tie rod end was replaced with no further problems. *ak | |||