Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
08/15/2012750001
 Experienced puff puff sound from underside of motor. upon inspection one of the manifold bolts to the exhaust system was broken off. no accident/incidence caused this. upon repair, mechanic found 3 and 4 gaskets on each port (to the exhaust system) not one gasket as it should be. the manifold had warped and bolt holes between the manifold ports and exhaust no longer lined up. since the manifold had never been touched before this, it was incorrectly installed and/or manufactured with multiple gaskets to force the bolts to incorrectly line with the exhaust. when heated the manifold then warped and the first bolt broke off. upon contacting dodge customer care, they claimed the warranty had expired (basic if 5 yrs or 150,000 km) and since it was now 7yrs with only 120,000km they would not cover repair under warranty. clearly a manufacturers defect. customer care inquired why this had not been discovered earlier; their ignorant attitude reflected that they believed customers should check the bolts as often as they checked their oil! such an obvious manufacturer's defect should be covered by dodge, as it contradicts current vehicle emission regulations. *tr
10/20/2010290000
 Exhaust manifold cracked along center causing exhaust to enter cab area unknown to driver until sickened later. after consulting with several parts suppliers and mechanics it was discovered that this is a common problem among these model years and chrysler corp. has done nothing about the problem.
ENGINE AND ENGINE COOLING - ENGINE
07/11/200776000110/12/2006
 Tl*the contact owns a 2005 dodge ram 3500. when he started his vehicle when it idled high and would not shut off. this caused the bell housing to blow out, which caused damage to the bottom of the cab. it also ripped the exhaust from under the cab and ripped out some wiring. the clutch and other parts disengaged from the vehicle. the vin was unavailable. the current and failure mileages were 76,000. updated 09/18/07 *tr
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
03/23/2007156850103/05/2005
 Tl*the contact owns a 2005 dodge ram 3500. during an inspection of the vehicle the contact discovered that the exhaust manifold was cracked. the failure mileage was 156,850.*ak. spoke with consumer 10/16/07 updated correct information . need to resend form. *lj left message 11/01/07. *lj