Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 11V350000 | CHRYSLER GROUP LLC | V (Vehicle) | 242780 | 10/03/2011 | ODI | CHRYSLER GROUP LLC | 07/06/2011 | 07/11/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. | |||||||||||||||
| Consequence Summary | This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB19-001-11 REVA | 08/09/2011 | 10041904 | Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe | 11/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/06/2012 | 74000 | ||
| Tl - the contact owns a 2006 dodge ram 3500 diesel. the contact stated that while driving 70 mph, the power steering assist malfunctioned and the front end of the vehicle started to shake violently. the vehicle was taken to an independent mechanic. the technician was unable to diagnose the failure but proceeded to flush the power steering pump as a temporary remedy. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 74,000 and the current mileage was 79,000. kmj | |||
| 11/06/2012 | 74000 | ||
| Tl - the contact owns a 2006 dodge ram 3500 diesel. the contact stated that while driving 70 mph, the power steering malfunctioned and the front end of the vehicle started to shake violently. the vehicle was taken to an independent mechanic. the technician was unable to diagnosed the failure but decided to flush the power steering pump as temporary remedy. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 74,000 and the current mileage was 79,000. pm | |||
| 09/11/2012 | 78000 | ||
| At 15 mph, i hit a bump in the road. at that time the passenger side tie rod end and crossover stabilizer broke and all steering control was lost. the vehicle then crossed left of center but was able to stop the vehicle prior to colliding with oncoming traffic. vehicle had to be towed for repairs. | |||
| 04/08/2012 | 117000 | ||
| Tl - the contact owns a 2006 dodge ram 3500. the contact stated that while driving 65 mph, the vehicle started to jerk violently as the front passenger side tie rod fractured from the vehicle. the vehicle was not taken to the dealer for repairs. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer covered under warranty. the vehicle was not repaired. the failure and the current mileage was 117,000. kmj | |||
| 04/08/2012 | 117000 | ||
| Tl - the contact owns a 2006 dodge ram 3500. the contact stated that while driving 65 mph the vehicle started to jerk violently before the front passenger side tie rod broke off. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the vehicle was not repaired. the failure and current mileage was 117,000. pm | |||
| 07/20/2011 | 108000 | ||
| Very lucky to be alive. driving my 06 ram 3500 on a surface street next to a ups truck approx 25 mile per hour. just gone through a traffic light and reached a bus stop area where people were waiting for a bus on curb. my truck right side tie rod snapped, and my truck starts to shake violently pulling me to the curb where the people were standing. i could not steer to the left very much because of the truck next to me.i had to brake very hard to keep me from going up onto curb and killing people. luckily my truck just skinned the curb and bounced back on the road just missing the people and the back end of the ups truck next to me. i have had many problems with my truck shaking after hitting small pot holes or uneven roads at most speeds. i have had 4 alignments since i bought this truck. gone through 2 sets of front tires before buying rear tires. well i installed new steering linkage and bought a double steering dampening shocks to help with the shaking. had truck realigned after accident. well 3 months later truck started shaking again and my tires are wearing uneven again. had alignment checked again and was out of alignment. i don't use truck for off road driving, just everyday driving to work and towing small items. got a email the other day from chrysler saying my truck steering linkage was on recall. my repair shop thinks its more then the steering linkage, maybe the pit-man arm too. the repair shop told me that there is a lot of play in it also. he believes its a defect along with the steering linkage. will bring truck in for inspection at dealer. | |||
| 02/21/2012 | 100000 | ||
| Tl* the contact owns a 2006 dodge ram 3500. the contact stated that while driving 20 mph and applying the brakes, the driver side tie rod assembly fractured. the contact had extreme trouble controlling the vehicle and was able to coast it to the side of the road. the vehicle was then towed to a local mechanic who diagnosed and replaced the tie rod failure. the contact later received notification of nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly). the failure mileage was 100,000 and the current mileage was unknown. | |||
| 02/21/2012 | 100000 | ||
| Tl- the contact owns a 2006 dodge ram 3500. the contact stated that while driving 20 mph and applying the brakes, the driver side tie rod assembly fractured. the contact had extreme trouble controlling the vehicle and was able to coast it to the side of the road. the vehicle was then towed to a local mechanic who diagnosed and replaced the tie rod failure. the contact later received notification of nhtsa campaign id number: 11v350000 (steering:linkages:tie rod assembly). the failure mileage was 100,000 and the current mileage was unknown. kmj | |||
| 02/21/2012 | 100000 | ||
| Tl- the contact owns a 2006 dodge ram 3500 . the contact stated that while driving 20 mph , having the brake applied when the left tire rod assembly broke. the contact had extreme trouble controlling the vehicle and was able to coast it to the side of the road. the vehicle was then towed to an automotive shop. the vehicle was then diagnosed and repaired with a new tire rod . the contact then received a recall notice for nhtsa campaign id number: 11v350000 component: steering:linkages:tie rod assembly. the failure mileage was 100,000 and the current mileage was unknown .cv | |||
| 01/18/2012 | 55000 | ||
| When driving vehicle if you hit a small bump or larg bump the truck starts to shake and you have to stop in the road. i have repaired all of the steering linkages,tie rod ends,stabilizer shock and even taken the truck to dealership for the recall but they told me my truck was not one in the recall.i would like for someone to tell me what is wrong with my truck before someone gets killed driving a defected vehicle. | |||
| 07/10/2011 | 74149 | ||
| At parking lot speed, steering control lost. front tires found pointing in opposite directions and steering linkage hanging from truck. at greater speeds or in presence of pedestrians this incident could have been fatal. dealer service department reports: right outer tie rod broken, left & right side upper & lower ball joints defective, drive shaft rear universal joint defective and 1 front drive shaft universal joint defective. total parts cost 2142.71. the truck has 119,331 kilometres (74,149 miles) on it and has only been used for personal transportation. the severity of the defect and the potential for serious injury is alarming. found several recalls for dodge ram steering linkage defects issued by nhtsa (such as 09e001000). | |||
| 03/26/2011 | 23000 | ||
| Tie rod end failure at the pitman arm/ inner tie rod conectionon a 2006 dodge ram 3500 quad cab 4x4 truck. the tie rod stud sheared off completely under little to no load after only 23,000 miles of having the h46 recall completed. the angle at which the tie rod end and the pitman arm connect is too extreme. the pitman arm needs to be built with less angle, this would decrese the load on the tie rod end. | |||
| 12/01/2010 | 62000 | ||
| Tl - the contact owns a 2006 dodge ram 3500. the contact stated that while driving 65 mph the vehicle hit a bump as a result the steering jerked violently. the vehicle was taken to the dealer who diagnosed the tie rod, steering linkage, drag link, and pitman arm were defective had to be replaced. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 62,000 and the current mileage 63,000 | |||
| 12/22/2010 | 80000 | ||
| When the vehicle reaches 75 miles per hour and it hits a bump the vehicle can begin to wobble from side to side. this wobbling makes the front steering hard to control and creates a safety situation. this happens frequently if i am going the speed limit. | |||
| 01/01/2009 | 40000 | 1 | |
| My 2007 dodge ram 3500 shakes violently when driving over a bump, road seam, manhole or other road irregularity at speeds over 40 mph and does not stop shaking until i slow down significantly. the problem appears to occur regularly when driving over bumps on only one side of the truck, e.g. driving over manhole covers that are on the right side of the lane in the road, etc. upon research this issue appears to have been named the death wobble and has happened to other dodge ram pickups. this incident happens frequently, almost once each time the vehicle is driven. it is a very dangerous issue, especially when driving on the highway in traffic; there is often no safe place to pull aside and slow down immediately and slowing down in highway speed traffic, especially in front of large semi trucks is not an option. although there was a recall on this vehicle for the steering linkage, i was told my vehicle did not have the steering linkage issue therefore did not have to be repaired. i have been told the possible causes for this death wobble issue is not a recall item, and i have yet to get the vehicle repaired as the dealerships cannot identify a specific solution and as the vehicle is out of warranty repairs for this issue are not covered by the manufacturer. *tr | |||
| 01/28/2010 | 94000 | 1 | |
| Tie rod fracture on a 2006 dodge ram 3500. *tr | |||
| 12/20/2009 | 41000 | 1 | |
| 2006 dodge mega cab 3500 (4) wheel drive dually started violently shaking while driving on the 215 in las vegas nevada. after hitting a slight bump the truck threw me and my wife side to side in our seats while going about 68mph for no apparent reason. my wife had hit her head against the trucks window due to the truck moving so violently. i later took truck to dealership and was told that these heavy duty dodge trucks have been having problems with its steering. my truck had past the warranty by 5000 miles and was told it would be $1000.00 dollars to replace with more heavy duty components. if this is a manufactures problem, then why are people paying for this? and is dodge waiting for someone to be killed before they categorize this as a recall? my truck which is brand new is currently in operable, and is sitting in my driveway until i can figure out how to give up a $1000.00 dollars to fix a manufactures design faults. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 03/20/2007 | 26000 | 1 | 11/04/2005 |
| Tl*- the contact owns a 2006 dodge ram 3500 with a current and failure mileage of 26,000 miles. the contact was having trouble with the power steering. the steering wheel would only turn when the vehicle was moving but also when the vehicle was not moving. the steering wheel could not be turned. the vehicle was taken to the dealer, dutches dodge, and the contact was told there was nothing they could do to fix it. the contact spoke to the manufacturer, and was told that is the way the vehicle was designed.*ak | |||
| STEERING - LINKAGES | |||
| 08/25/2009 | 83500 | ||
| Tl* the contact owns a 2006 dodge ram 3500. she received recall notice number 09e001000 (steering:linkages), but the vehicle was not taken to the dealer for repairs. while driving the steering linkage damper and the tie rod fractured, which caused her to lose vehicle control. consequently she crashed into a lawn and onto the porch. the vehicle was towed to the dealer for repairs. she was advised by the manufacturer that because she had not the linkage replaced according to the recall, they would not provide any assistance. the current mileage was approximately 84,000. the failure mileage was approximately 83,500. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/01/2012 | 1 | ||
| Consumer writes in regards to chrysler recall l16 repair denial *tgw the consumer stated chrysler denied his reimbursement claim, because the recall was not met by the required dates for completion. *jb | |||
| 12/01/2010 | 62000 | ||
| Tl*the contact owns a 2006 dodge ram 3500. the contact stated that while driving 65 mph the vehicle hit a bump in the road and as a result the steering wheel jerked violently. the vehicle was taken to the dealer who stated that the tie rod, steering linkage, drag link, and pitman arm were defective and had to be replaced. the manufacturer was not contacted. the vehicle was repaired. the failure mileage was 62,000 and the current mileage was 63,000. | |||
| 08/13/2008 | 1 | ||
| 2006 dodge ram 3500 tie rod broke throwing the consumer in a ditch. *dt | |||
| 08/25/2009 | 83500 | ||
| Tl* the contact owns a 2006 dodge ram 3500. she received recall notice number 09e001000 (steering:linkages), but the vehicle was not taken to the dealer for repairs. while driving the steering linkage damper and the tie rod fractured, which caused her to lose vehicle control. consequently she crashed into a lawn and onto the porch. the vehicle was towed to the dealer for repairs. she was advised by the manufacturer that because she had not the linkage replaced according to the recall, they would not provide any assistance. the current mileage was approximately 84,000. the failure mileage was approximately 83,500. | |||