Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/18/20077000112/01/2006
 Tl*the contact owns a 2007 dodge ram 3500. the contact stated that the cruise control would not turn off while she was driving 65 mph. she lost control of the vehicle and crashed into a tree. the air bags failed to deploy. a police report was filed. the vehicle was towed to the dealer and they stated that the front frame was bent and that the air bags should have deployed. the vin, engine size, and number of cylinders were unknown. the current and failure mileages were 7,000.
AIR BAGS - FRONTAL
07/17/200880000108/31/2007
 Tl*the contact owns a 2007 dodge ram 3500. while driving 65 mph, the steering wheel locked up and caused the contact's husband to strike a guardrail head on. the vehicle drifted sideways until it came to a rest. the frontal air bags failed to deploy. the police and fire departments were called and a police report was filed. her husband was not taken to the hospital. the contact has attempted to get in touch with the dealer and manufacturer, but neither have responded. she received an air bag booklet from chrysler. the failure and current mileages were 80,000. updated 10/17/08. *lj updated 10/17/08. *jb