Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0804406 | 10/07/2006 | 10020925 | Diagnostic trouble code (dtc) c1240, steering angle sensor over travel performance. *kb | 01/30/2007 | |
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| 1800107 | 01/06/2007 | 10021092 | Check gauges lamp illuminates for alternator charging with dtc p2502, p2503, or p2509. *kb | 03/01/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/24/2012 | 49000 | ||
| My 2007 dodge ram 3500 suddenly lost all electrical and engine power when slowing for a red light on us27 4lane at somerset, ky. i was towing a equipment trailer and was able to steer around traffic and get stopped on shoulder. i notice smoke and smell of burnt plastic from under hood as soon as i got stopped. i was able to jerk the battery cable off with pliers and put fire out at fuse box next to battery. i had truck towed to somerset dodge dealer who replaced the tipm module (under hood fuse block) . when i picked up truck next the next day i asked why did it burn with no fuses blown? i was told they found nothing else wrong with truck, i may need to check my trailer. this would not expain the fuse not blown. i purchased truck new in 2007 and use it towing cattle or farm equipment with never a fuse blown in truck in 49,000 miles or 5 years. this is a problem that dealer service advisor could not explain and there was no recall related to fuse block. i checked both my trailers and found no problems, which if there had been thats what fuses are for. i feel my dealer has done all they can but i am not satisfied with the failure of this fuse block. the incident on sept. 24, 2012 would have had a different end had i been in in left lane behind traffic at 55mph and towing five ton with limited braking on truck and none on trailer due to them being electric, also had it been night and the loss of headlights could have made steering around traffic impossible. the fact that this has been reported by other drivers/owners to this somerset dealership makes me think there is a need for dodge to address this problem. | |||
| 08/16/2007 | 39000 | ||
| 2007 dodge ram 3500. the same issue as with the 2006 model is still present. the multi-function switch malfunctions. left will flash right. wipers become in-op. this seems to be the same issues with the last investigation, file number pe08059. when i call the dealership to get a replacement part, they are on back order. the dealer has a problem with keeping the part in stock but denies that there is a problem. this problem appears to be intermittent at first and later becomes permanent. it is helpful to other drivers when you signal left that your left signal illuminate and not the right. and visa versa. | |||
| 12/13/2008 | 47000 | 1 | |
| At 35,000 miles the engine quit. i could smell wires burning. the box that holds the fuses melted with no blown fuses. they replaced the box. after 12,000 mores miles the engine quit on the highway and the fuse box caught fire this time. i raised the hood and saw sparks jumping around and a flame in the box with a lot of smoke. i quickly disconnected the battery and put out the fire. *tr | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 06/11/2007 | 12000 | 4 | 04/11/2007 |
| Tl*the contact owns a 2007 dodge ram 3500. on april 13, 2007, at 1,100 miles, the alternator failed and had to be replaced. on may 22, 2007, june 14, 2007, july 13, 2007, and august 11, 2007, the check engine light illuminated. on each occasion, the catalytic converter was diagnosed to be 100% full and had to be replaced. on october 3, 2007 the computer system was updated. on november 2, 2007 a diagnosis displayed five different codes and the computer system was reset. at that time, the contact was informed that the catalytic converter would be replaced until the warranty ran out. after that, the repair would be his responsibility. the current mileage was 62,000 and failure mileage was 12,000. updated 11/21/07. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 05/11/2007 | 1 | 30 | |
| Tl*the contact owns a 2007 dodge ram 3500. the contact stated that the vehicle had two computers fail and was on the path of losing another. he also stated that the windshield wipers would remain upright and dump all the windshield wiper fluid on the windshield, causing poor visibility. in addition, the engine would completely shut down without warning while driving 60 mph. the vehicle would also move without the engine running and the key in the ignition. the contact further stated that the brakes and turn signals would malfunction. the dealer stated that nothing could be done. daimler chrysler informed him to reference the lemon law for assistance. the purchase date was unknown. the current mileage was 44,000 and failure mileage was 1. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 03/15/2008 | 38000 | 3 | 09/11/2007 |
| Power distribution box underneath fuse box melts down and smokes excessively. problem comes without warning while driving. in a matter of 30 seconds the dash lights go out and motor dies, driver loses power steering and power brakes and is extremely hard to control, keeping in mind this is a heavy duty truck made for commercial work, in my case i use it for hauling implement equipment and various steel products. the march 15th incident was the third time this has happened. during the last time the windshield washer pump turned on and pumped fluid on the windshield making it virtually impossible to see. problem was not diagnosed first two times to the shop, only a replacement part was installed. problem occurs about every 12,000 miles. *tr | |||