Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 08V641000 | CHRYSLER LLC | from 01/01/2007 to 11/05/2007 | V (Vehicle) | 108429 | 01/26/2009 | MFR | CHRYSLER GROUP LLC | 12/05/2008 | 12/05/2008 | |||||||
| Defect Summary | Chrysler is recalling 108,429 my 2007-2008 dodge ram 2500 and 3500 pickup trucks equipped with 6.7l diesel engines. a silencer pad can sag and contact the exhaust gas recirculation (egr) cooler. | |||||||||||||||
| Consequence Summary | This could result in an engine compartment fire. | |||||||||||||||
| Corrective Summary | Dealers will add a bracket to support the engine compartment silencer pad adjacent to the egr cooler. the recall is expected to begin during december 2008. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. h34.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-18-024-09 | 08/06/2009 | 10032004 | Dodge/chrysler: mil illumination and stationary desoot and other enhancements. involves selectively erasing and reprogramming the engine control module (ecm) with new software. *pe | 02/03/2010 | |
| 11-001-08 | 05/21/2008 | 10025162 | Turbocharger cleaning procedure due to excessive soot accumulation for 2007-2008 (dh/d1) ram truck (2500/3500). *pe | 07/15/2008 | |
| 08-007-08 | 03/04/2008 | 10024966 | No engine crank or no engine start due to electronic lockup of the wcm/skreem. *nj | 06/11/2008 | |
| 1802707 | 04/17/2007 | 10021686 | Mil illumination due to egr position sensor dtc - p0404, p0405, p0406. *kb | 06/15/2007 | |
| 1803007 | 04/26/2007 | 10021685 | Engine off-idle speed limit feature to protect turbocharger when vehicle is not moving. *kb | 06/15/2007 | |
| 0900107 | 03/14/2007 | 10021422 | Intake - to - throttle body joint may cause a whistle - like sound on 3.7l engines. *kb | 04/25/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| SB-09-002-09 | 06/13/2009 | 10031004 | Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies. | 12/30/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||||
| SB-09-002-09 | 06/13/2009 | 10031004 | Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies. | 12/30/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 07037 | 09/25/2007 | 10023197 | 2007 - 2008 (dh/d1) ram truck - cummins 6.7l - excessive exhaust soot accumulation. *nj | 11/01/2007 | |
| 1800907 | 07/13/2007 | 1800907B | 10022414 | Excesive soot accumulation in exhaust, pcm may not reprogram, and other engine system enhancements. *kb | 08/13/2007 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-18-016-10 | 04/30/2010 | 10034230 | Dodge: ccn update required with j35 recall. involves verifying emission recall g30-replace oxygen sensor module and reprogram ecm has been performed. if not, perform first. verifying software level, and if necessary, selectively erasing | 10/27/2010 | |
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| 1100307 | 05/21/2008 | 11-002-08 | 10023396 | Cummins 6.7l diesel turocharger - necessary system inspections and tests. *nj updated 6/17/08. *nj | 12/06/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/01/2012 | 1 | ||
| 2007 dodge ram 3500. consumer writes in regards to warranty claim *tgw the consumer stated he would like a written explanation as to how the banks ram cold air intake and the banks techni cooler intercooler system caused the failure, since that was the basis for his denial of warranty coverage. the consumer was informed the failure was due to vehicle modifications.*jb | |||
| 02/17/2009 | 1 | ||
| I received a safety recall h34 for a dash silencer pad and called the dealership to have the issue resolved. they reported that the part is currently unavailable. however, the issue may may cause an underhood fire without warning and i am not willing to put my employees or my family in harm's way, thus this report. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/11/2007 | 1 | 30 | |
| Tl*the contact owns a 2007 dodge ram 3500. the contact stated that the vehicle had two computers fail and was on the path of losing another. he also stated that the windshield wipers would remain upright and dump all the windshield wiper fluid on the windshield, causing poor visibility. in addition, the engine would completely shut down without warning while driving 60 mph. the vehicle would also move without the engine running and the key in the ignition. the contact further stated that the brakes and turn signals would malfunction. the dealer stated that nothing could be done. daimler chrysler informed him to reference the lemon law for assistance. the purchase date was unknown. the current mileage was 44,000 and failure mileage was 1. | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 11/10/2007 | 6000 | 2 | 05/01/2007 |
| Twice while pushing the accelerator pedal, the diesel engine went full throttle on its own and would not stop. the only way to stop it was to turn off the key which is extremely dangerous. the last time it went to 80 mph before i could shut off the key. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/01/2009 | 40000 | ||
| Tl* the contact owns a 2007 dodge ram 3500 sd. the contact stated that fuel fumes were emitted into the vehicle while driving. the vehicle was taken to an authorized dealer, who diagnosed that the egr cooler gasket and the diesel dpf overheated and cracked. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 40,000 and the current mileage was 64,000. the vin was not available. | |||
| 04/01/2009 | 40000 | ||
| Tl-the contact owns a 2007 dodge ram 3500 sd. the contact stated that fuel fumes were emitted into the vehicle while driving. the vehicle was taken to an authorized dealer, who diagnosed that the egr cooler gasket and the diesel dpf overheated and cracked. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 40,000 and the current mileage was 64,000. the vin was not available. sm. | |||
| 04/01/2009 | 40000 | ||
| Tl- the contact owns a 2007 dodge ram 3500 sd. the contact stated that fuel fumes were emitted into the vehicle while driving. the vehicle was taken to the dealer who diagnosed that the egr cooler gasket and the diesel dpf over heated and cracked. the manufacturer was not made aware of the failure. the vehicle was repaired. the vin was not available. the failure mileage was 40,000 and the current mileage was 64,000. pm | |||
| 04/08/2010 | 20000 | ||
| Emissions, co sensor & carbon filter 2007 dodge diesel 6.7 l, apparently there have been several of these go through the dealerships in utah, first the check engine light comes on then take in to have it checked, first time it was a co detector second time in less than 2,000 miles the carbon filter on a diesel truck. first year that they have put these on. it causes poor fuel econmy. 11.5 mpg on a diesel engine that is enginered to be fuel effecient. the regeneration sensor did not kick it into regeneration to burn the carbon off the filter they had to replace it. cost $2200 for the dealership still under warranty. this is what the epa has mandated for diesel trucks. some one had better get this right because it is waisting more fuel and causing greater failures on these new diesel exhaust systems. if after market manufactures can produce exhaust systems and computer software that gives 22 mpg. then the companies that produce the trucks can also. 11.9 to 22mpg ist almost 90% increase in fuel economy. who is ripping us off the epa or the car companies. | |||
| 09/07/2007 | 0 | 1 | |
| I have a 2007.5 dodge ram 3500 4x4 quad cab with a 6.7 cummins and an auto. 6 speed trans. i have since i owned it have a problem with it getting exhaust fumes in the cab when i come off the hwy and have to sit at a light for very long. with the a/c on or in the re circulate mode it does not do it but in defrost or heat / vent mode you can hardly stand it almost makes you loose lunch. i have in every way i can tried to get chrysler to address it but to no avail. they just sent out a letter saying that the system is working the way it is suppose to and we are not changing it there is no fix... *tr | |||
| 12/03/2007 | 12000 | ||
| Tl*the contact owns a 2007 dodge ram 3500. the contact stated that his vehicle has two large mufflers. one of the mufflers cooks the residue of the fuel, which is a heather or clorox. the contact smells clorox inside the passenger compartment of the vehicle, which makes him sleepy and causes his eyes to burn. he must open the windows to allow air to enter the vehicle. the dealer stated that the fuel in the vehicle was causing the failure, but the contact disagrees. he made four attempts to return the vehicle, but the dealer refuses. the failure mileage was 12,000. | |||
| 07/17/2007 | 29000 | ||
| Tl*the contact owns a 2007 dodge ram 3500. immediately after purchasing the vehicle in july of 2007, the contact noticed that the catalytic converter warning indicator illuminated on the instrument panel. after the illumination, the vehicle stalled. the dealer repaired the vehicle and they replaced the diesel particular filter. the dealer showed the contact how to reset the computer in order to restart the vehicle whenever it stalled. recently, the vehicle was towed to the dealer because the exhaust system needed to be fully serviced and repaired. approximately one week later, one of the truck drivers had to avoid crashing into a school bus because the vehicle stalled again. the vehicle was driven to the dealer and they stated that the diesel particular filter was defective. the manufacturer stated that they would replace the vehicle or purchase it back. the current and failure mileages were 29,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 06/11/2007 | 12000 | 4 | 04/11/2007 |
| Tl*the contact owns a 2007 dodge ram 3500. on april 13, 2007, at 1,100 miles, the alternator failed and had to be replaced. on may 22, 2007, june 14, 2007, july 13, 2007, and august 11, 2007, the check engine light illuminated. on each occasion, the catalytic converter was diagnosed to be 100% full and had to be replaced. on october 3, 2007 the computer system was updated. on november 2, 2007 a diagnosis displayed five different codes and the computer system was reset. at that time, the contact was informed that the catalytic converter would be replaced until the warranty ran out. after that, the repair would be his responsibility. the current mileage was 62,000 and failure mileage was 12,000. updated 11/21/07. | |||
| 09/12/2007 | 1047 | 1 | 08/22/2007 |
| At 1047 miles, my new 2007, dodge 3500, diesel 4x4 trucks catalytic converter showed 100% full. i was 75 miles from the nearest paved highway,(aka as the middle of nowhere!) and could only drive 5-15 mph due to extremely bad road conditions. upon contacting a service tech at my dealership, i was told the only way to get back would be to unbolt the converter. i did & was nearly gassed to death by the fumes. i experienced a headache and burning eyes for a couple of days after. the dealer has now re-attached the convertor, but nothing was done to correct the plugging problem of this convertor. hence, it will occur again. *jb | |||
| 06/20/2007 | 20000 | 2 | 04/18/2007 |
| Tl*the contact owns a 2007 dodge ram 3500. the vehicle emits black smoke when the accelerator pedal is depressed. while driving 55 mph, the vehicle decelerated to 30 mph. the dealer stated that the catalytic converter needs to be replaced, however, the parts are on back order. the vin was unknown. the current mileage is 21,000 and failure mileage was 20,000. | |||