Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 08V641000 | CHRYSLER LLC | from 01/01/2007 to 11/05/2007 | V (Vehicle) | 108429 | 01/26/2009 | MFR | CHRYSLER GROUP LLC | 12/05/2008 | 12/05/2008 | |||||||
| Defect Summary | Chrysler is recalling 108,429 my 2007-2008 dodge ram 2500 and 3500 pickup trucks equipped with 6.7l diesel engines. a silencer pad can sag and contact the exhaust gas recirculation (egr) cooler. | |||||||||||||||
| Consequence Summary | This could result in an engine compartment fire. | |||||||||||||||
| Corrective Summary | Dealers will add a bracket to support the engine compartment silencer pad adjacent to the egr cooler. the recall is expected to begin during december 2008. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. h34.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-18-024-09 | 08/06/2009 | 10032004 | Dodge/chrysler: mil illumination and stationary desoot and other enhancements. involves selectively erasing and reprogramming the engine control module (ecm) with new software. *pe | 02/03/2010 | |
| 11-001-08 | 05/21/2008 | 10025162 | Turbocharger cleaning procedure due to excessive soot accumulation for 2007-2008 (dh/d1) ram truck (2500/3500). *pe | 07/15/2008 | |
| 08-007-08 | 03/04/2008 | 10024966 | No engine crank or no engine start due to electronic lockup of the wcm/skreem. *nj | 06/11/2008 | |
| 1804407 | 10/12/2007 | 10023422 | Mil illumination due to diagnostic trouble code (dtc) p0524 - engine oil pressure too low. *kb | 12/10/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| SB-09-002-09 | 06/13/2009 | 10031004 | Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies. | 12/30/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||||
| SB-09-002-09 | 06/13/2009 | 10031004 | Dodge: revised diagnostic and repair procedures for dtc p2262-turbocharger boost pressure not detected-mechanical. recent pcm calibration updates have improved the robustness to this dtc through updated diagnostic strategies. | 12/30/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 07037 | 09/25/2007 | 10023197 | 2007 - 2008 (dh/d1) ram truck - cummins 6.7l - excessive exhaust soot accumulation. *nj | 11/01/2007 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-18-016-10 | 04/30/2010 | 10034230 | Dodge: ccn update required with j35 recall. involves verifying emission recall g30-replace oxygen sensor module and reprogram ecm has been performed. if not, perform first. verifying software level, and if necessary, selectively erasing | 10/27/2010 | |
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| H-31 | 10/01/2008 | 10026738 | Chrysler: an incorrect vehicle emission control information (veci) label was inadvertently installed on about 60 of the truck cab and chassis. csc letter was received. *pe | 12/10/2008 | |
| 1100307 | 05/21/2008 | 11-002-08 | 10023396 | Cummins 6.7l diesel turocharger - necessary system inspections and tests. *nj updated 6/17/08. *nj | 12/06/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/17/2009 | 14000 | ||
| Tl- the contact owns a 2008 dodge ram. the contact stated the vehicle starts to stall and then gets power back and then starts to accelerate. the manufacturer wanted the contact to run an engine retarder on the vehicle. this would hold the vehicle back using the engine and then it would compress the and release from the engine. the manufacturer has also stated this is normal for the throttle of the vehicle and there were no repairs at this time. the contact was traveling 60 mph when the failure occurred and it caused the vehicle to spin out of control. the failure mileage was 14000 and the current mileage 30000.rl | |||
| 06/15/2008 | 4000 | ||
| Tl*the contact owns a 2008 dodge ram 3500. on three occasions, while driving between 30-60 mph, the vehicle shut down and would not restart. the vehicle had to be towed each time. the dealer stated that the exhaust system was clogged. the current mileage was 12,000 and failure mileage was 4,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 02/06/2009 | 18758 | 1 | |
| Vehicle is 2008 dodge ram 3500 4x4 pickup truck with 6.7l diesel engine. i was driving down hill on slippery road with foot off throttle, when applied gentle throttle pressure, the engine jerked violently several times, and causing the rear wheels to brake traction and the vehicle to fishtail. this event is intermittent, most often happens when driving with light throttle, then lifting off throttle to slow down, and when press throttle to accelerate, experience several rapid shudders or jerks from engine before the engine pull smoothly again. vehicle has had this condition since new. this condition has been reported to two dodge dealers, are unable to correct it, local dealer said he had same complaint from 6 or 7 other dodge 6.7 l diesel owners. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 08/06/2008 | 1500 | ||
| Tl*the contact owns a 2008 dodge ram 3500. the contact was driving approximately 55 mph when suddenly, there was smoke near the hood. the contact drove the vehicle onto the emergency lane and attempted to extinguish the fire. the fire department arrived and was unable to extinguish the fire. the vehicle was completely destroyed and towed. there were no personal injuries. the contact stated that the failure was related to the emission control system. the vehicle had prior recall repairs under nhtsa campaign id number 08v641000 (engine and engine cooling: engine: diesel). the failure significantly progressed after the recall remedy was performed on the vehicle. the insurance company stated that the cause of failure was contributed to the transmission. the manufacturer was notified and there were no resolutions. the vin was unavailable. the contact has reviewed related complaints with the identical failure. the failure mileage was 1,500. | |||
| 08/09/2009 | 80000 | ||
| Tl* the contact owns a 2008 dodge ram 3500. the contact was driving approximately 55 mph. suddenly, there was smoke coming from the hood area. the contact pulled the vehicle over to the side of the road and attempted to extinguish the fire. the fire department was called to the scene. the vehicle was completely destroyed and towed. there was no personal injuries. the contact stated the failure was related to the emission control system. the insurance company informed the cause of failure was contributed to the transmission. the failure mileage was 80,000. the vin was unavailable. | |||
| 11/25/2009 | 30836 | 1 | |
| Driving on interstate in the middle of nowhere when truck began to surge. system information stated catalyst at 70% with in 5minutes catalyst at 100%. went to dodge dealer who was not a authorized service rep. they could not replace filter so they cleared the code and set the dpf to regenerate. this cost $80.00. went to local dealer next day and because code would not appear again the set the dpf to regenerate. this cost $80.00. on 1-12-2010 while pulling a 32 foot flat bed trailer in the middle of nowhere again, the system info went to catalyst 70%. the local dealer had informed us in order to get the dpf to go into regenerate mode need to get the engine temperature up to 215. put the truck in 4th gear and drove 85mph for 50 miles before the regenerate mode kicked in. rest of 500 mile trip went fine. on 1-27-2010 while driving in the middle of nowhere everything happened again. called dealer since was only 50 miles away. drove straight to dealer and they finally replaced the dpf filter. it is just march so will see what happens. new filter would have cost us $2000.00. if not covered under warrant. wish i could get back the $160.00. *tr | |||
| 01/27/2009 | 1300 | 1 | |
| The particulate filter clogged after a faulty sensor and needed to be changed after only 1,300 miles of driving after purchasing the new truck. *tr | |||
| 07/30/2009 | 97000 | 1 | |
| Warrantied emissions problem. dodge couldn't get parts and kept truck for just under 6 weeks. got fixed and then the following week particulate failed causing catalytic converter to crack. *tr | |||
| 07/16/2009 | 118000 | 1 | |
| Catalytic converter failure. driving the particulate filter is not performing correctly causing the catalytic converter to crack. this caused a breakdown while driving on i-10 in phoenix, az. *tr | |||
| 07/16/2008 | 21000 | 1 | |
| My truck has a serious problem with the exhaust plugging up. it almost got me in a serious accident when it basically died in the middle of the road this is a problem dodge knows about and has even bought a few trucks back over but they make you jump through alot of hoops at your expense to do so. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 02/20/2008 | 3400 | 1 | 11/12/2007 |
| Tl*the contact owns a 2008 dodge ram 3500. while driving 45 mph, the vehicle's computer activates to clean the exhaust system, which results in a loss of engine power. after traveling only 8 miles, the exhaust vapors burned a hole in the tow guard on the passenger side of the vehicle. general motors stated that the epa would fine them $1,500 if they removed the failed part, as it meets the epa standard. the failure mileage was 3,400 and current mileage was 4,100. | |||