Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 11V350000 | CHRYSLER GROUP LLC | from 02/14/2008 to 03/28/2011 | V (Vehicle) | 242780 | 10/03/2011 | ODI | CHRYSLER GROUP LLC | 07/06/2011 | 07/11/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. this condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. | |||||||||||||||
| Consequence Summary | This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. this service will be performed free of charge. the safety recall began on october 3, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l16.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V005000 | CHRYSLER LLC | from 02/29/2008 to 11/03/2008 | V (Vehicle) | 32782 | 02/16/2009 | MFR | CHRYSLER GROUP LLC | 01/09/2009 | 01/09/2009 | |||||||
| Defect Summary | Chrysler is recalling 32,782 my 2008-2009 dodge ram 2500, 3500 and 3500 cab chassis pickup trucks equipped with powers and sons steering linkage. the steering linkage drag link inner tie rod to pitman arm ball stud may fracture. also the steering linkage damper attaching the bracket may yield and shift on the linkage. | |||||||||||||||
| Consequence Summary | This could result in a loss of steering control and the restricted ability to turn the vehicle in one direction increasing the risk of a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will replace the steering linkage drag link inner tie rod end assembly, and inspect the steering linkage damper bracket free of charge. the recall is expected to begin on or before february 16, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. h36.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| SB19-001-11 REVA | 08/09/2011 | 10041904 | Dodge: bulletin providing alignment procedures for tie rod ball stud housing for the right and left. model yrs for cab chassis (reg and mega pickups and 4x4) 2003-2011. *pe | 11/16/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||
| PE11009 | CHRYSLER GROUP LLC | 04/04/2011 | Outer Tie Rod Failure | |||
| On december 23, 2010 chrysler recalled (10v-657) certain 2008-2011 ram 4500 & 5500 vehicles for left (driver) side outer tie rod ball stud shear due to misalignment.the vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of directional stability.odi is aware of 12 complaints of similar failures on 2008-2011 ram 2500 & 3500 vehicles.a preliminary evaluation has been opened to assess ball joint related issues on the subject vehicles.this investigation will determine if the subject vehicles have a similar steering system design that might also present a risk of ball joint failure. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/24/2011 | 29250 | ||
| First occurance was a bump entering an overpass. the truck went into a violent shaking and bouncing and went off the road on right shoulder. i had to have it nearly stopped for the undamped shaking to stop. on nov 7, 2011 i was driving on a perfectly smooth piece of highway at 65-70 mph when the truck exploded into a violent bouncing and shaking. the truck was bouncing uncontrollably until i finally locked the brakes and skidded off the shoulder and into a bank on the side of the road. if any vehicles had be in the adjacent lane, i would not have been able to avoid hitting them. | |||
| 11/02/2011 | 41457 | ||
| While driving slowly down my mile long lane the driver's side tie rod end fractured which caused partial loss of steering control. i could only steer the right side, (passenger) wheel. i was able to continue slowly to the end of the lane, reverse my direction, and return my truck to my shop for repair. | |||
| 09/13/2011 | 48220 | ||
| Tl* the contact owns a 2009 dodge ram 3500. while decreasing speed at 2 mph, the contact stated that the left outer tie rod fractured while pulling a trailer. the vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. the manufacturer had not been notified. the current and failure mileages were 48,220. | |||
| 09/01/2011 | 25000 | ||
| We were on the freeway going approximately 75 mph and hit a pothole in the road and the truck began to shake violently. my husband was able to gain control of the vehicle. i thought we were going to wreck. the tie rod had previously been replaced about a month before this initial incident. this is very dangerous because you are traveling at a high rate of speed. we then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. we then went to big o tires and talked to them about replacing the shocks. we took the manager out to show him what it does and once again, when we got up to about 75 mph it hit a hole in the road and began to shake violently, almost causing us to go off the road. this is very dangerous!!! the manager from big o wasn't familiar with the problem but did some research and found an article about the death wobble that has been occuring in 2500 and 3500 dodge trucks between 2006 - 2010. the article said the problem is under investigation. in the mean time, how many people are going to crash and/or be killed because the problem is being investigated?? we paid a good price for our truck and want to be able to use it as it was intended. at this point we are not able to because we don't trust it. we called our local dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem. | |||
| 09/13/2011 | 48220 | ||
| Tl* the contact owns a 2009 dodge ram 3500. while decreasing speed at 2 mph, the contact stated that the left outer tie rod fractured while pulling a trailer. the vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. the manufacturer had not been notified. the current and failure mileages were 48,220. | |||
| 09/13/2011 | 48220 | ||
| Tl-the contact owns a 2009 dodge ram 3500. while decreasing speed at 2 mph, the contact stated that the left outer tie rod fractured while pulling a trailer. the vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. the manufacturer had not been notified. the current and failure mileages were 48,220. kmj | |||
| 09/01/2011 | 25000 | ||
| We were on the freeway going approximately 75 mph and hit a pothole in the road and the truck began to shake violently. my husband was able to gain control of the vehicle. i thought we were going to wreck. the tie rod had previously been replaced about a month before this initial incident. this is very dangerous because you are traveling at a high rate of speed. we then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. we then went to big o tires and talked to them about replacing the shocks. we took the manager out to show him what it does and once again, when we got up to about 75 mph it hit a hole in the road and began to shake violently, almost causing us to go off the road. this is very dangerous!!! the manager from big o wasn't familiar with the problem but did some research and found an article about the death wobble that has been occuring in 2500 and 3500 dodge trucks between 2006 - 2010. the article said the problem is under investigation. in the mean time, how many people are going to crash and/or be killed because the problem is being investigated?? we paid a good price for our truck and want to be able to use it as it was intended. at this point we are not able to because we don't trust it. we called our local dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem. | |||
| 09/13/2011 | 48220 | ||
| Tl-the contact owns a 2009 dodge ram 3500. while decreasing speed at 2 mph, the contact stated that the left outer tie rod fractured while pulling a trailer. the vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. the manufacturer had not been notified. the current and failure mileages were 48,220. bw | |||
| 09/01/2011 | 25000 | ||
| We were on the freeway going approximately 75 mph and hit a pothole in the road and the truck began to shake violently. my husband was able to gain control of the vehicle. i thought we were going to wreck. the tie rod had previously been replaced about a month before this initial incident. this is very dangerous because you are traveling at a high rate of speed. we then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. we then went to big o tires and talked to them about replacing the shocks. we took the manager out to show him what it does and once again, when we got up to about 75 mph it hit a hole in the road and began to shake violently, almost causing us to go off the road. this is very dangerous!!! the manager from big o wasn't familiar with the problem but did some research and found an article about the death wobble that has been occuring in 2500 and 3500 dodge trucks between 2006 - 2010. the article said the problem is under investigation. in the mean time, how many people are going to crash and/or be killed because the problem is being investigated?? we paid a good price for our truck and want to be able to use it as it was intended. at this point we are not able to because we don't trust it. we called our local dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem. | |||
| 07/01/2011 | 60000 | ||
| Tl-the contact owns a 2009 dodge ram 3500. the contact stated that while driving 60 mph, the tie rod fractured. as a result, the contact lost control of the vehicle and the vehicle was driven into a ditch. the vehicle was taken to an authorized dealer where the tie rod was replaced. the failure recurred and the vehicle again was driven into a ditch. the manufacturer was notified and a complaint was filed. the failure mileage was 60,000 and the current mileage was 80,000. sm. | |||
| 07/01/2011 | 60000 | ||
| Tl- the contact owns a 2009 dodge ram 3500. while driving 60 mph, the contact stated that the tire rod broke. the contact lost control of the vehicle and the vehicle fell into a ditch. the dealer replaced the tire rod, but the failure recurred and the vehicle ran off into a ditch a second time. the manufacturer was not contacted and a complaint was filed. the failure mileage was 60,000 and the current mileage was 80,000. nw | |||
| 05/07/2011 | 36000 | ||
| While reverse parking in the driveway my dodge ram 3500, 2009 model, i heard a loud noise and i lost steering control. i inspected the vehicle and found that the tie rod on the drivers's side had broken with the wheel at right angle to the truck. | |||
| 02/25/2009 | |||
| Tl*the contact owns a 2009 dodge ram 3500. the contact received a recall notice for nhtsa campaign id number 09v005000 (steering:linkages:tie rod assembly). the authorized dealer stated that the part for the recall repair was on a massive back order, consisting of 47,000 consumers. the contact was placed on a waiting list. there had been no failure to date. the vin was unknown. the current mileage was 500. | |||