Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/11/2012 | 67000 | ||
| The dodge 3500 was east bound in interstate 40 west of cookville, tn. the dodge was pulling an enclosed car trailer loaded with a 1955 chevy show car. the dodge had just passed an 18 wheeled vehicle and was in the left lane. when the pavement changed, a slight bump, the front tires of the dodge began to bounce out of control, aka the death wobble. operator was not able to gain control of the dodge and it veered into the right lane and over passing the shoulder halfway into the grass. the dodge and trailer would have gone into a ravine off the highway had the trailer brakes not locked up and brought the vehicle to a stop. had this happened next to the 18 wheeler, there would have been a serious accident. operator had no control over the steering until after the dodge came to a complete stop. | |||
| 09/01/2011 | 25000 | ||
| We were on the freeway going approximately 75 mph and hit a pothole in the road and the truck began to shake violently. my husband was able to gain control of the vehicle. i thought we were going to wreck. the tie rod had previously been replaced about a month before this initial incident. this is very dangerous because you are traveling at a high rate of speed. we then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. we then went to big o tires and talked to them about replacing the shocks. we took the manager out to show him what it does and once again, when we got up to about 75 mph it hit a hole in the road and began to shake violently, almost causing us to go off the road. this is very dangerous!!! the manager from big o wasn't familiar with the problem but did some research and found an article about the death wobble that has been occuring in 2500 and 3500 dodge trucks between 2006 - 2010. the article said the problem is under investigation. in the mean time, how many people are going to crash and/or be killed because the problem is being investigated?? we paid a good price for our truck and want to be able to use it as it was intended. at this point we are not able to because we don't trust it. we called our local dodge dealer, dale white motors, and voiced our concerns and they seemed like they weren't aware of the problem. | |||
| SUSPENSION - FRONT | |||
| 12/28/2010 | 41430 | ||
| Tl- the contact owns 2009 dodge ram 3500. the contact stated while driving approximately 25 mph he heard a noise at the vehicle front end. he was able to drive the vehicle off the highway examined the vehicle, and found the driver front tie rod fractured and disconnected from the wheel, and rim. the vehicle was towed to the dealer performed a diagnosed the failure was located at the driver front tie rod. the vehicle was not repaired. the failure and the current mileage were 41,430. li | |||
| 12/24/2010 | 40000 | ||
| Tl- the contact owns a 2009 dodge ram 3500. while driving approximately 30 mph when the tie rod broke on the front drivers side. the contact was able to maneuver the vehicle off the road. the vehicle was towed to the dealer where the technicians stated the tie rod needed to be replaced. the vehicle was repaired. the vin was unavailable. the approximate failure mileage 40,000. ds | |||