Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 10/26/2010 | 4300 | ||
| I have a 2010 dodge ram 3500 (single rear) 6 months old with (4000) miles. i was towing my camper (8000lbs) and the engine started knocking - i was told by the dealership that i purchased bad diesel fuel (kerosene in fuel) and it caused the injector to hydro-lock and flood a cylinder and this is not covered under warranty, and it will cost me ($1000+) to fix this vehicle. the analysis they conducted on the fuel was visual, and this was there final determination. i contacted chrysler corporate and i was told they could only go by what the tech says and there is nothing they can do for me. i called other dealerships to ask if they have had a run on diesel vehicles with bad fuel and not one of them said they had a problem. i believe i have a bad injector and chrysler will not analyze them to guarantee i will not have future problems. i turned this over to my insurance company and they are forcing the dealership to do further evaluations. the vehicle is currently at another chrysler dealership where they are going to have the fuel analyzed and determine what actually caused the failure. i will finalize this complaint when i get the final reports on what exactly caused this failure... | |||