Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/27/2013 | 60600 | 1 | |
| Vehicle began making a hissing noise in the area under the dashboard on the driver's side. while the engine speed was maintained above 1500 there are no noticed drivability issues. when the brake is depressed or the steering wheel turned the hissing ceased. hissing independent of engine speed. while driving at about 35 mph the vehicle's power steering and power brakes failed while entering a turn. to avoid an accident i was surprisingly required to use excessive force to turn the steering wheel while stomping the brake to slow the vehicle. the cause is a small plastic insert in the hydro assist hose that breaks loose and then moves along the hose until it gets pressed into a 90 degree angle cutting off or reducing the fluid flow. *tr | |||
| 01/27/2013 | 60600 | ||
| Vehicle began making a hissing noise in the area under the dashboard on the driver's side. while the engine speed was maintained above 1500 there are no noticed drivability issues. when the brake is depressed or the steering wheel turned the hissing ceased. hissing independant of engine speed. while driving at about 35 mph the vehicle's power steering and power brakes failed while entering a turn. to avoid an accident i was surprisingly required to use excessive force to turn the steering wheel while stomping the brake to slow the vehicle. the cause is a small plastic insert in the hydro assist hose that breaks loose and then moves along the hose until it gets pressed into a 90 degree angle cutting off or reducing the fluid flow. | |||
| 05/25/2011 | 12650 | 1 | |
| Upon hitting a bump, hump, or hole in the pavement while driving at highway speeds the steering wheel begins to vibrate and move side to side unexpectedly; the front end of the truck shakes and bounces violently until speed reduces to near stop. brakes and steering are near ineffective until the violent shaking stops. it feels as if the whole front end is about to break loose from the vehicle, and driver control is severely compromised. this has happened 8-10 times in two years of ownership. it is always unexpected with no warning. i have become very uneasy about road trips in this vehicle. i am about to take it to a dodge dealership one more time as the problem occurred again two days ago. i have only 700 miles of warranty left. past trips to dodge dealerships have given no relief with the comment always being we could not get the problem to occur when we test drove the truck, and all front suspension tolerances are correct. *tr | |||
| 05/25/2011 | 12650 | ||
| Upon hitting a bump, hump, or hole in the pavement while driving at highway speeds the steering wheel begins to vibrate and move side to side unexpectedly; the front end of the truck shakes and bounces violently until speed reduces to near stop. brakes and steering are near ineffective until the violent shaking stops. it feels as if the whole front end is about to break loose from the vehicle, and driver control is severely compromised. this has happened 8-10 times in two years of ownership. it is always unexpected with no warning. i have become very uneasy about road trips in this vehicle. i am about to take it to a dodge dealership one more time as the problem occurred again two days ago. i have only 700 miles of warranty left. past trips to dodge dealerships have given no relief with the comment always being we could not get the problem to occur when we test drove the truck, and all front suspension tolerances are correct. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 09/03/2010 | 350 | ||
| 2010 dodge ram 3500 integrated brake controller does not work well enough to stop trailer. the controller does not send braking voltage to trailer for a full 3 seconds after the truck brakes are applied and takes 2-3 seconds to ramp up the voltage after the truck brakes are applied. if the controller is set to a setting of 5-10 the controller only sends 3.0 to the trailer. the controller never sends over 3.0 no matter how long or hard the brakes are applied. the result is when stopping, the trailer pushes the truck into intersections. the brake controller was replaced and it still works the same. contacted dodge and after playing phone tag no solution in sight. this is an accident waiting to happen. i have been close several times when another vehicle stops short or changes lanes and stops eliminating the extra stopping distance i allow because of the ineffective brake controller. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/09/2009 | 400 | ||
| Tl- the contact owns a 2010 dodge ram 3500. the contact stated the vehicle is very hard to stop. the contact stated they have had the vehicle in three times to have the brake control module replaced. that replacement has never worked and now the dealer has stated they do not know how to permanently fix the problem. the failure mileage was 400 and the current mileage was 11000.rl | |||